HILDERBRANDS REMOVALS & STORAGE LTD

I highly recommend using Hildebrands for your move. The team were professional, polite, efficient and, most importantly at this stressful time, caring and compassionate, too. Thank you to Pat and the team - Aaron, Gary, Merlin and Phil - we really appreciate your service.

I used this excellent business for my recent removal. Hilderbrands moved furniture from my bungalow firstly into their safe storage facility and subsequently into my permanent address. When moving out Chris and Karol the drivers were friendly, professional and caring, negotiating the steps with care. When moving into my first floor apartment I had visions of not being able to have all my furniture delivered due to this being first floor, but once again thanks to the experts, this time it was Chris and Ben everything was moved in. The decorator was still working so it was necessary to take care with newly painted doors and walls, altogether I would say difficult, but heard no complaints. Pat and Penny from the office always kept me informed, both helpful and caring. Timing throughout the whole process was always 100%. I cannot speak highly enough of Hilderbrands and recommend them unreservedly for service and satisfaction in what can only be described as a stressful situation.

We moved during a week in which there was 4-5 inches of snow every day. Despite this, the packers and removers arrived on time every day and our move was completed according to schedule. All the staff (packers, removers and back office) were unfailingly polite and helpful. They all helped to make a very stressful time as straightforward as they could. I have no hesitation in totally recommending Hildebrand's.

I highly recommend Hilderbrands. From the point of first contact, it was clear this was a very professional, helpful and efficient team providing the personal and caring service at all stages so often missing today. My move was a little complicated and drawn out requiring packing and removal into storage, and then out of storage to the new property, while going through significant health and other issues. Hilderbrands made the whole process as stress free and smooth as possible, offering great value for money.

Hilderbrands gave us superb service from start to finish. James gave us a quote via Skype whilst still under lockdown and was very flexible while the moving date was confirmed. He suggested a three-day move which worked brilliantly - a full load on day 1 which was taken to storage overnight. On day 2 a small load of last bits - bed and garden stuff (completion day), then an early start to load in to the new house the next day. The removal guys were absolutely brilliant - punctual, cheerful and incredibly hard working. 100% recommended.

From the day Pat turned up to give us a quote for our move to the time when we waved the removal men good-bye, everything was first class. The men arrived at the time agreed and worked really hard to get the lorry loaded as soon as possible. The professionalism, courtesy shown and helpfulness and sheer hard work from everyone that we came into contact with at Hilderbrands was simply way beyond our expectations. Thank you Hilderbrands. All your team are a credit to you and we wish you continued success in the future.

I was very pleased with the whole process, they turned up on time to load up the lorry, very quick and professional. Come delivery day they kept me updated on their progress (the M25 was closed at one point delaying them en route) off loading the lorry was as quick as loading it had been. All in all the whole process was done in an efficient way with no issues at all. I am very happy to recommend Hilderbrands.

Hilderbrands were an excellent choice for us. We went through a difficult purchasing process and from day one Pat and Penny were very helpful and obliging. Nothing was to much trouble. On the day of the move Leon, Peter and Aaron could not do enough to help. They were polite, respectful and hardworking. They took all the stress of moving day away. Thanks guys for everything.

Used Hilderbrands for house move in December 2019. Excellent service from initial advice right through to the move day. Cannot fault the service provided. Polite, punctual and hard working staff who we found to be very helpful. Very pleased that we went for a trusted and large company that provided a first class service. Advice I would give from my experience is, when moving house pay a little more and receive a quality service. Hilderbrands are not the most expensive nor the cheapest but you pay for what you get ! Cannot speak highly enough of this great company.

I've used Hilderbrands four times now and each time i couldn't fault them at all, they are always friendly, polite, hardworking and they don't hesitate to go the extra mile to help in any way they can. The guy's were working under difficult conditions at times but did it with a smile. I would highly recommend Hilderbrands from extensive personal experience and will be using them again. Well done Hillderbrands and all the guy's.