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Trusted Traders

HILDERBRANDS REMOVALS & STORAGE LTD

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4.9

32 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Hilderbrand's Removals & Storage LTD have been a household name in South East Kent for over 68 years. Domestic and international household removals & storage covering Faversham, Sittingbourne, Canterbury, Whitstable, Herne Bay, Sandwich and surrounding areas.

For us it’s not just about providing an exceptional house moving service, it’s also about creating an experience in which our clients can relax and let us complete all the hard work.

You can be completely assured that our professional staff will take care of your every house removal need and create a memorable experience aimed at reducing the level of stress and hassle that usually comes with moving house.

We are full members of the British Association of Removers and Which? Trusted Tradesman. To find out more visit our website at: http://www.hilderbrandsremovals.co.uk.

What we do

  • Removals

    • Storage services
    • Home removals
    • International removals
  • More Services

    • packing.export packaging.shipping.dismantling.office moves.

Customer reviews

4.9
32 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
First class service
Customer Service
Quality
Value
From the day Pat turned up to give us a quote for our move to the time when we waved the removal men good-bye, everything was first class. The men arrived at the time agreed and worked really hard to get the lorry loaded as soon as possible. The professionalism, courtesy shown and helpfulness and sheer hard work from everyone that we came into contact with at Hilderbrands was simply way beyond our expectations. Thank you Hilderbrands. All your team are a credit to you and we wish you continued success in the future.
Hugh and Helen Ellis Posted on 22/04/2020 , work completed 24/03/2020
Very good removals & storage
Customer Service
Quality
Value
I was very pleased with the whole process, they turned up on time to load up the lorry, very quick and professional. Come delivery day they kept me updated on their progress (the M25 was closed at one point delaying them en route) off loading the lorry was as quick as loading it had been. All in all the whole process was done in an efficient way with no issues at all. I am very happy to recommend Hilderbrands.
Peter Posted on 18/01/2020 , work completed 24/10/2019
Highly recommend
Customer Service
Quality
Value
Hilderbrands were an excellent choice for us. We went through a difficult purchasing process and from day one Pat and Penny were very helpful and obliging. Nothing was to much trouble. On the day of the move Leon, Peter and Aaron could not do enough to help. They were polite, respectful and hardworking. They took all the stress of moving day away. Thanks guys for everything.
Customer in Suffolk Posted on 11/01/2020 , work completed 07/01/2020
Great removals company
Customer Service
Quality
Value
Used Hilderbrands for house move in December 2019. Excellent service from initial advice right through to the move day. Cannot fault the service provided. Polite, punctual and hard working staff who we found to be very helpful. Very pleased that we went for a trusted and large company that provided a first class service. Advice I would give from my experience is, when moving house pay a little more and receive a quality service. Hilderbrands are not the most expensive nor the cheapest but you pay for what you get ! Cannot speak highly enough of this great company.
Customer in Kent Posted on 10/01/2020 , work completed 06/12/2019
Brilliant!
Customer Service
Quality
Value
I've used Hilderbrands four times now and each time i couldn't fault them at all, they are always friendly, polite, hardworking and they don't hesitate to go the extra mile to help in any way they can. The guy's were working under difficult conditions at times but did it with a smile. I would highly recommend Hilderbrands from extensive personal experience and will be using them again. Well done Hillderbrands and all the guy's.
Kev, Reddecliffe, Hythe, Kent Posted on 19/11/2019 , work completed 27/09/2019
Moving Home
Customer Service
Quality
Value
Superb staff from the initial contact, support from the admin team to the movers themselves. They arrived promptly at the agreed time and started work after initially checking how I wanted to proceed. The movers were friendly, hardworking and skilled at their jobs. I used the storage facility for a short while and had the same team of movers into my new home. They were superb, from the moment of arrival on time, they didn't stop, checking where i wanted things put, reassembling furniture and making sure I was happy with placement. Not one breakage or scratch to my property at completion. They are a credit to their company.
Susan, Kent Posted on 11/08/2019 , work completed 29/07/2019
Fantastic service all round
Customer Service
Quality
Value
The team of guys were so professional and friendly. No task was too much & they worked tirelessly on an extremely hot day. We were so pleased with the service we received right from the quoting and communication from the office staff to the removals. We cannot thank, praise or recommend this company enough! We will certainly be using them if we move again in the future!
Louisa, Kent Posted on 09/08/2019 , work completed 23/07/2019
Excellent company
Customer Service
Quality
Value
I cannot thank Hildebrand's enough for the professional way in which they dealt with every aspect of our move. Their quote was very competitive, the team arrived on time and they all worked incredibly hard throughout the whole process. I would certainly recommend this company.
Customer in Kent Posted on 30/07/2019 , work completed 20/06/2019
It was as stress free as a move could be
Customer Service
Quality
Value
Gary did a great job packing all our possessions which arrived in perfect order. On the day of the move Pete and Derek were quick and efficient at loading the removal lorry. The next day they arrived at our new home in Staffordshire bang on time. Despite the wet weather they did a wonderful job at getting everything unloaded with minimum fuss or mess. Nothing was too much trouble for them. Thank you to all involved for giving us a top rate service. We would thoroughly recommend using Hildebrand's to anyone thinking of moving house.
Customer in Staffordshire Posted on 24/06/2019 , work completed 12/06/2019
Stress Free Move!
Customer Service
Quality
Value
The men arrived on time, were all very polite and efficient, our bed was disassembled and re-assembled at the new property without us realising it had been done. The whole move was stress free due to their professionalism. Would highly recommend using this Company and should we ever decide to move again they will be our only choice.
Customer in Kent Posted on 02/05/2019 , work completed 03/04/2019
Absolutely the Best
Customer Service
Quality
Value
We cannot recommend these people highly enough. We moved one house into storage, another house from Hertfordshire to Sittingbourne ... and then everything in storage came to Sittingbourne too (all over about 3 weeks). We engaged them for the full packing service and they took care of our bits and pieces like they were their own. Every element of the service, from the initial quote to the final invoice was highly professional and contributed to a worry-free experience... and they are such a fun bunch to work with.
Customer in Kent Posted on 15/04/2019 , work completed 04/04/2019
Brilliant service
Customer Service
Quality
Value
Brilliant service from start to finish, moving - at very short notice - from Kent to Norfolk. Packing service was amazing. Very speedy but everything intact on arrival. Used storage facility for 4 months. All so easy. Furniture finally delivered safely. Cannot praise efficient and professional service enough. Big thank you to James, Pete and Darek who moved everything out and back in with care, skill and great good humour. Will recommend to everyone.
Customer in Norfolk Posted on 04/04/2019 , work completed 04/03/2019
Removals
Customer Service
Quality
Value
I can’t recommend Hilderbrands enough. Helped me out at short notice. Arrive promptly, very professional throughout and took good care of our belongings during our house move. I would happily use them again but I’m not moving again for a very very long time. Thanks again guys, you did a great job. Will recommend to anyone who asks.
Customer in Kent Posted on 12/03/2019 , work completed 15/02/2019
Hard working and professional
Customer Service
Quality
Value
Thank you to the Hilderbrands team for making our move stress free. Helpful, professional, friendly and nothing to much trouble. Moving from Kent to Lincolnshire the moving team were at all times very helpful and hard working, would definitely recommend them
Customer in Lincolnshire Posted on 29/01/2019 , work completed 08/01/2019
Brilliant service from start to finish
Customer Service
Quality
Value
Brilliant service as usual from Hilderbrands. Moving day is stressful enough and Hilderbrands really make sure that you do not have to worry about anything apart from getting your keys. Pat and the office team were great when we were getting our completion dates sorted out and booked us some provisional slots. The moving team were brilliant and managed to get us all moved in a day ahead of schedule. I would not use anyone else, and would recommend them to anyone!
Jon Mander Posted on 22/11/2018 , work completed 22/11/2018
Reliable, friendly, and very careful movers!
Customer Service
Quality
Value
A great experience right from initial contact, through to completion. Our removal needs were discussed in detail and we received a very reasonable quote. As we were self-packing, they supplied more than enough packing material, including paper, tape, wire, and boxes. We were assigned a 3-person team for our house removal, and they simply took care of everything - so friendly, quick, and took great care of our belongings. I wouldn't hesitate to recommend them to friends and family!
Woodsman Posted on 24/10/2018 , work completed 24/10/2018
Helpful and understanding
Customer Service
Quality
Value
Hilderbrands coped well with the changing nature of our move. With a house renovation slowing down, they organised storage and were able to be flexible about return dates and also when work commitments changed and changed again at short notice. The men who came to do the remove and return were quick and efficient and friendly - especially with two places to unload at.
Simlock Posted on 12/10/2018 , work completed 12/10/2018
Professional and efficient service
Customer Service
Quality
Value
We received fantastic service from Hilderbrands from the start of the process right through to the delivery of our belongings to the new house. All the staff are extremely professional, helpful and supportive and we were very impressed with the organisation. The two removal lads who packed up the lorry, drove our belongings from Kent to Surrey and then unloaded into our new home were exemplary. They were courteous, professional and could not have been more helpful on what was a very stressful day for us. They were also extremely patient when completion on the property was somewhat delayed and we had to wait until the keys for the house were released so that they could start unpacking the lorry. We were most grateful to them, and to Hilderbrands Removals and Storage for assisting to make our move go so smoothly. We would certainly recommend the company for their first-class service.
Rooie Nelson Posted on 10/10/2018 , work completed 10/10/2018
Excellent service
Customer Service
Quality
Value
From our first contact through the quote phase right through to making sure everything was in the right place once we were in we couldn't fault Hildebrand they were polite friendly and nothing was too much trouble
Julie Latham Posted on 28/09/2018 , work completed 28/09/2018
Professional, sensitive and efficient
Customer Service
Quality
Value
When moving my elderly mother this company gave us a very competitive price and followed through with clear and helpful service from start to finish. Well done and Thanks
Valerie Timmis Posted on 10/09/2018 , work completed 10/09/2018
Great local firm!
Customer Service
Quality
Value
Hilderbrands can match and often better prices of the larger removal company. Chances are too you will be dealing with the boss himself which is always a good thing! Terrific workers, helpful and strong and agile. Had a big move and they were packing and loading for three days without a hitch, and they labelled up boxes well too. Highly recommended!
Paulucida Posted on 19/07/2018 , work completed 19/07/2018
Efficient, friendly & professional service
Customer Service
Quality
Value
The whole experience of working with Hilderbrands has been positive from the point at which they quoted for us right up to moving-in day. Nothing was too much trouble and the entire team were always friendly, efficient and professional. They made it so easy for us and we are very grateful for their hard work. The team packed for us, moved the contents of our house over a period of two days in two lorries and worked hard to ensure we were unloaded and moved in as quickly as possible. They took great care with our valuables and we had no breakages. Can't recommend them highly enough - a real pleasure to have them around during what can be a very stressful experience!
A Shieber Posted on 09/12/2017 , work completed 09/12/2017
Very professional from start to finish
Customer Service
Quality
Value
They were nice people to have around. Very helpful at all times. Packed quickly and carefully. Did what they said they would when would. Overall an excellent experience and we would recommend them to anyone
Clark Posted on 17/10/2017 , work completed 17/10/2017
Very professional
Customer Service
Quality
Value
There is nothing negative we could say about the service we received from Hilderbrand's. This is from the initial quotation, all interactions with the office, payment and the actual moving day(s). The service was excellent, great communication and they really helped in taking the stress out of moving. On the day of the move the guys were friendly, professional and very efficient!
Mathew Pickering Posted on 09/09/2017 , work completed 09/09/2017
Hilderbrand's Polite, Efficient , Fast
Customer Service
Quality
Value
I would like to say a massive thank you to the Hilderbrand’s team (James, Greg, Karol & Callum) that came around to pack and move me. Hilderbrand’s as a firm far exceeded my expectations, they were easy to communicate with, (from management to removal men), knew exactly what they were doing, did what they said they would do, and gave me all the information and reassurance required for the move to go extremely smoothly. They were prompt, pleasant, polite, and couldn’t have been more accommodating and helpful from the outset to the completion. The packing service was excellent and provided me with a stress free experience, even my son’s large Lego project that he started the night before the move was wrapped and packed and labeled in a separate box! I received five quotes from local firms and felt that Hilderbrand’s offered the best combination of customer service and price on the market.
Sonia Posted on 25/05/2017 , work completed 25/05/2017
Wonderful, supportive and efficient
Customer Service
Quality
Value
Excellent service. Would recommend these guys totally. Took the stress out of the move for us and were kind hardworking guys.
me.vn Posted on 20/04/2017 , work completed 20/04/2017
Stress Free Move
Customer Service
Quality
Value
This firm is brilliant staff pleasant and helpfully they put themselves out when our first move fell through and we had to move earlier. Both our moves from Surrey to storage in Canterbury then form storage to Herne Bay went without a hitch. We would recommend them to anyone.
Charles Burgess Posted on 13/04/2017 , work completed 13/04/2017
Nice move
Customer Service
Quality
Value
We used Hilderbrands to move from Canterbury to London. They did a great job especially with our piano. They took care when unloading in rainy London to protect the floors in our new house, We could not be happier.
London Guy Posted on 12/04/2017 , work completed 12/04/2017
Great Company !
Customer Service
Quality
Value
Very professional service, the guys on the day could not have helped more ! Very friendly and efficient. Would recommend this company without hesitation. Simon & Teresa
Georgie Posted on 01/01/2017 , work completed 01/01/2017
Excellent company
Customer Service
Quality
Value
Recently moved from Kent to Devon with Hilderbrand's and were extremely pleased with their performance. Staff were friiendly, helpful, and very efficient. The move went very smoothly and we wouldn't hesitate to recommend them.
Norman Posted on 05/08/2016 , work completed 05/08/2016
Moving Happy!
Customer Service
Quality
Value
Perfect service.
Rod Tarry Posted on 05/05/2016 , work completed 05/05/2016
Superb Service
Customer Service
Quality
Value
These guys are professional, helpful and could not do enough to help. Amazing service. Would not hesitate to recommend and would most definitely use again.
Persona Posted on 21/04/2016 , work completed 21/04/2016