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Endorsed by

Which

?

Trusted Traders

Hillis Security Systems Ltd

Logo on white
Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb hss logo for wtt page  small file size

4.9

318 Reviews

About

Why choose Hillis Security now Carter Security for your commercial or residential security needs?
• Outstanding customer service
• Experts in our field
• Established
• Reliable
• Professional

Services:
• Free survey
• Intruder alarm CCTV and access control installations
• Intruder alarm, CCTV and access control take-overs
• Annual maintenance agreements
• Police response monitored alarms
• 24/7/365 call-out

Hillis Security now Carter Security is a reputable business endorsed by Which?, Trading Standards and the Security Systems and Alarm Inspection Board (SSAIB) but better still, we are approved by our customers who recommend us to family, friends and business colleagues.

http://www.hillissecurity.co.uk/news/2019/02/change-ownership-carter-security-limited/

What we do

  • Alarm and security equipment installers

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems

Customer reviews

Reviews summary

4.9
318 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Understanding & helpful
Customer Service
Quality
Value
Work carried out was neat and tidy. Helpful advice given at all times. A company I would highly recommend to deal with in the future.
Steven, Essex21/01/2019
A first class installation
Customer Service
Quality
Value
Very professional workman, neat and tidy. Very thorough in the way he installed equipment. Had a very good tool kit in good condition. Did not make any mess and cleaned up after.
Michael, Essex08/01/2019
Excellence!
Customer Service
Quality
Value
Hillis installed my Security System 6 years ago and it has been a perfect solution every since. They provide honest, pragmatic advice and are fully trustworthy. They never recommend unnecessary work, even when it would benefit them to undertake it. Their customer service is exceptional, prompt and efficient. I would not consider another provider, should I ever move.
Alessandra, Essex04/01/2019
Prompt, professional and reliable
Customer Service
Quality
Value
This was the routine annual service, the trader arrived on time, carried out the work quietly, made a few helpful comments and left us feeling reassured that our alarm system was fit for purpose for another year.
Peter, Essex20/12/2018
Helpful
Customer Service
Quality
Value
Hillis Security Systems fitted an alarm system. The work was done on schedule and budget. The trader was quick and proficient. He was helpful in explaining the workings of the new system and the follow up to their aftercare.
Ray, Essex24/09/2018
Very prompt and professional
Customer Service
Quality
Value
I am very impressed by Hillis Security right from the very first phone call I made, the ladies I spoke to were very helpful and pleasant. Vincent Hillis did the work at the agreed schedule and budget and he was very helpful sorting out what I needed. The engineer who installed the alarm was very neat and tidy in his work and also very helpful. I would highly recommend this company to anyone as I am most impressed.
Brian, Essex24/09/2018
Prompt and businesslike
Customer Service
Quality
Value
I was impressed that Vincent, the Managing Director, carried out survey to determine what was best for my property and needs. This was very reassuring as he was so knowledgeable. Work done to budget and on schedule and place left tidy afterwards. Vincent very helpful. I shall be using their maintenance package after first year. I would definitely recommend. M.H. Essex.
_hampshire_libraries16/09/2018
Initial visit and service
Customer Service
Quality
Value
Based on your recommendations we contacted hillis and from the initial contact everything has been good. Absolutely no problem, polite and helpful engineer and already contracted for a service next year.
Mr & Mrs Howie16/09/2018
Extremely clear and helpful
Customer Service
Quality
Value
The work was replacing a thirty year old alarm system. Vincent Hillis explained the options clearly and thoroughly, and the communications from the office were swift and helpful. On the day of installation Tom did an exemplary job, professional and without any fuss or problems of any kind. I would strongly recommend Hillis Security, without any reservations.
edward.gallafent12/09/2018
Excellent service over a 9 year period
Customer Service
Quality
Value
We highly recommend Hillis Security Systems. They installed our intruder alarm system 9 years ago and have undertaken the annual maintenance for us ever since. Vince Hillis and all of his staff are very knowledgeable, friendly, helpful, accommodating and they charge reasonable prices. We have had a great experience in all our dealings with the Company.
Richard Portsmouth11/09/2018