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Trusted Traders

Home Counties Loft Ladders

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5.0

71 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jan 2020

About

Home Counties Loft Ladders started in 2016. We have installed loft packages in many local homes, much of our work coming from referrals from our own happy customers.

We come to your home and carry out a free survey to provide you with a no obligation quote. We understand what you wish to use your loft space for and will recommend to you the most suitable and cost effective solution. After that its up to you – no hassle from us.

All our work is fully guaranteed for both workmanship and materials, whilst we are in your home we treat it with total respect – laying down protective sheets on your carpets and furniture, putting covers on our shoes and cleaning up before we leave. We’ll leave your home clean, tidy and dust free – just with loads of easily accessible extra storage space!

What we do

  • Carpenters

    • Joinery and carpentry
  • More Services

    • loft ladders
    • loft boarding
    • insulation
    • loft hatches
    • light

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
71 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work and professionalism
Customer Service
Quality
Value
HCLL were due on Wednesday (for a 3 day job) but due to issues with the original job I was contacted to see if they could come on monday morning. Excellent as they could get the job completed early. They guys turned up as they said, informing me that they would have to finish early as they didn't have all the boarding that was required for my job, laid the dust sheets and got to work. Finishing about 3pm once they had cleared up and hoovered. Next day 8.30 am start and then the job was completed with them finishing about 3pm. All rubbish removed and landing / stairs hoovered. Very impressed with their attitude and workmanship, if you need your attic boarding, look no further.
Customer in Central Bedfordshire Posted on 04/03/2021 , work completed 02/03/2021
The trader replied (on 04/03/2021)
Thank you for that fab review - and for taking the time to write it. Always great for the team to hear. Best wishes from all at HCLL :)
Loft boarded, light installed and ladder.
Customer Service
Quality
Value
Very very impressed. They turned up on time and worked non stop for 5 hours. Left hall and landing spotless.
Customer in Milton Keynes Posted on 27/02/2021 , work completed 25/02/2021
The trader replied (on 01/03/2021)
Thank you for that lovely review, it's always great to hear. We will share with all the team. Best wishes from all at HCLL :)
On time, fast but thorough
Customer Service
Quality
Value
We used Home Counties for the removal of a concertina loft ladder and installation of a new hatch and door. The initial visit was for an inspection and quote and just 4 days later the job was done. When the guys arrived to carry out the work they were slightly early which is always good, they were fully Covid-compliant with masks, etc... and got on with the job in hand. I was not only surprised with how quickly they completed the work but also how thorough, helpful in explaining and demonstrating fully what they had completed but also very tidy and respectful in clearing up before leaving. I would have no hesitation in using Home Counties again and would recommend them to friends, family and neighbours. Thanks guys, a good job well done !
Customer in Central Bedfordshire Posted on 21/02/2021 , work completed 19/02/2021
The trader replied (on 22/02/2021)
What a wonderful review - thank you, it's greatly appreciated! We will be sure to share your feedback with the team. Best wishes from all at HCLL :)
Great product
Customer Service
Quality
Value
A great, reliable company. We were given quotes for a Loft ladder, each type was explained before we chose. The work was carried out quickly and efficiently, with minimal disruption. The work required enlarging the original hatch and the quality of work was excellent. There was a slight scratch on the cover which they insisted on replacing. Everything was done on time with very good communication. We would not hesitate to recommend them and wish we had fitted a ladder years ago!!
Customer in Hertfordshire Posted on 18/02/2021 , work completed 12/02/2021
The trader replied (on 18/02/2021)
Thanks for that great review. We will be sure to share with all the team. Enjoy the ease of using your new ladder and if there's anything we can do for you in the future, give us a call! Best wishes from all at HCLL :)
Fantastic job
Customer Service
Quality
Value
Anthony (Ginge) and Dan arrived at the expected time to install a loft ladder and new hatch. I can't praise them highly enough. I was worried that the work, which involved changing the loft hatch, would be messy and require redecoration. I couldn't be more wrong! Not a trace of mess or any disruption anywhere whatsoever and all that's needed is a small bit of filling in on one side of the hatch - and this is on the side which hardly shows. No need to redecorate anything and thanks to Ginge and Dan, no clearing up at all. The job was carried out quickly and efficiently and was 'Covid compliant' - face-masks worn and all surfaces, even my payment card, were wiped after handling. I was also given the option of paying there and then or calling the office to make a payment. I would thoroughly recommend this company, from the initial surveyor (sorry, I can't remember your name) to the very pleasant young men who carried out the work.
Customer in Buckinghamshire Posted on 12/02/2021 , work completed 12/02/2021
The trader replied (on 15/02/2021)
Thank you for that lovely review - and for taking the time to write it. Great to hear you were pleased with everything. We will be sure to share your feedback with the team. Best wishes from all at HCLL :)
Great job and service
Customer Service
Quality
Value
From start to finish Home Counties Loft Ladders were professional, really good in terms of communication and came to quote and then complete the work really quickly. Everyone was really friendly and we are really pleased with the finished work. Would 100% recommend to anyone.
Customer in Hertfordshire Posted on 03/02/2021 , work completed 02/02/2021
The trader replied (on 09/02/2021)
That's great to hear, thank you for that lovely review. If there's anything further we can do for you or anyone else, just get in touch! Best wishes from all at HCLL :)
Great Work, Fast and Tidy
Customer Service
Quality
Value
The two lads arrived exactly on time. Fully respecting safety (with PPE) and social distancing, we did not feel in danger of Covid 19 infection at any time. The team worked quickly and efficiently installing a quality set of loft ladders and boarding the loft as per our agreement. After they had finished, they cleaned up behind themselves and after they had gone, you wouldn't have known they had ever been. A quality job, using first class materials and installed by a very professional team. Would not hesitate to recommend them.
Customer in Central Bedfordshire Posted on 03/02/2021 , work completed 01/02/2021
The trader replied (on 03/02/2021)
Thank you for that fab review. Delighted to hear you're pleased with everything, including our Covid-19 operational guidelines. We will be sure to share your feedback with the team. Best wishes from all at HCLL :)
Great Service and Product
Customer Service
Quality
Value
Having got fed up with hauling a ladder upstairs to get into the loft I decided the time had come to install a loft ladder. In response to an advert in my local community magazine I called Home Counties and arranged a quotation. The representative arrived on time and offered two alternatives, I chose the wooden ladder and hatch as it appeared more in keeping with my property. On the day it was fitted the team arrived promptly and worked efficiently, completing the installation in just two hours. They were polite, made sure my floorings were protected and cleaned up well on completion. The installation has been done very well and the ladder is easy to use and robust. I would thoroughly recommend them for similar work.
Customer in Milton Keynes Posted on 01/02/2021 , work completed 28/01/2021
The trader replied (on 01/02/2021)
What a great review - thank you so much! We will be sure to share with all involved. Best wishes from all at HCLL :)
Loft ladder
Customer Service
Quality
Value
Excellent service, great product and no mess. The whole process was painless from start to finish. Would highly recommend.
Customer in Milton Keynes Posted on 27/01/2021 , work completed 08/01/2021
The trader replied (on 28/01/2021)
Thanks for that lovely review. We will share your comments with the team. If there's anything more we can do for you or anyone else, please let us know. Best wishes from all at HCLL :)
Excellent, efficient service.
Customer Service
Quality
Value
Fully integral loft ladder fitted to existing hatch into peculiar design loft (with very limited space). Efficient from start to finish especially in these Covid times - although I think the surveyor visit was probably superfluous since the estimator did such a good job. Fitters made good better than I had been led to expect & probably saved me getting the ceiling re-plastered. Very pleased. Would recommend
Customer in Buckinghamshire Posted on 21/01/2021 , work completed 20/01/2021
The trader replied (on 21/01/2021)
That's great to hear - thank you for the fab review. We will be sure to share this with the team. If there's anything further we can do for you or anyone else, just let us know. Best wishes from all at HCLL :)