Loft Boarding & Ladder fitted. From when quote was first submitted everything was done in a professional manner. The fitters who arrived took great care in making sure everything was covered, they then proceeded to complete the work to a very high standard even trying out different ladders to make it easier for us. Would highly recommend.

We were very satisfied with our loft ladder installation. The installers went out of their way to ensure the door hatch fitted in with our existing furniture on the landing. they were punctual and helpful.

Charlie and Harry recently boarded our loft. They were very professional, they arrived at the appointed time, protected the area around the loft, and cleaned up after themselves. We were very happy with the finished loft and the lads even put the boxes in the loft for us, which as pensioners we really appreciated. Highly recommend.

Rep came around as scheduled to view and provide a no obligation quote - no hard sell (just ring the number if you want to the book the works). They also explained how the opening would work (couldn't rotate the opening due to joists, which I had no idea about). Phoned and booked in for a month's time. Text and call to confirm who was arriving and when. Half loft boarded with new hatch, and access ladder. Three LED lights with long pull cords installed in good locations. Two installers were polite, and got it done with no fuss, and showed me how the ladder worked (the design means it locks in three stages - so I can't get hit on the head). The ladder also has a hand rail on one side, which is really useful. You feel safe a/de-scending the ladder. The only downside is that with the ladder, the loft opening isn't entirely clear whether the ladder is down or up, meaning I couldn't fit large dining room chairs into the loft (which you could do if it was just a hole). I raised this as feedback (not a complaint) and I got a call back and the rep tried to find other options to their credit. I'm always nervous having people to do work in my house, but I'd definitely have them back in the future to have the other half boarded.

Excellent communication from start to finish. Tidy work, polite and great value. We had insulation boarding and new ladder installed plus hatch. The loft has been transformed. Thank you

I had HCLL fit a ladder to my loft back in the summer and had them back to put some flooring down last week. On both occasions their workmen turned up on time, fitted the ladder and the floor and left the house exactly as they found it. Fitters were both friendly and helpful and the cost was reasonable, paid exactly what I was quoted, no extras. All in all excellent old fashioned service.

From my quote to job completion Home Counties Loft Ladders were a pleasure to deal with. Their work was excellent throughout. I would highly recommend such a professional company.

Recently had Home Counties loft ladders board our loft, work was carried out in a timely manner and to a high standard. Would recommend.

We have wanted a loft ladder for years and are really glad we picked this company to install it. The product is very good and the tradesmen attending our property first class. The installation was left looking very neat and tidy and no mess left behind. We would thoroughly recommend the company to others looking for east loft access.

From start to finish we had great customer service. Work was interrupted by covid (not their fault at all) and Home counties Loft Ladders were incredibly professional about it. They abided by the law, accommodated us, reassured us and work resumed as quickly as possible. At this worrying time covid restrictions and rules can not be avoided we were very grateful with how they handled the situation. The work quality was extremely good. The lads took extra care not to make a mess and even hoovered up after themselves. We especially love the new telescopic ladder, it makes getting in and out of our awkward loft so easy. I would honestly have them back in the future and would recommend them to anybody who would like work done.