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Endorsed by Which? Trusted Traders

Home Counties Loft Ladders

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5.0

87 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jan 2020

About

Home Counties Loft Ladders started in 2016. We have installed loft packages in many local homes, much of our work coming from referrals from our own happy customers.

We come to your home and carry out a free survey to provide you with a no obligation quote. We understand what you wish to use your loft space for and will recommend to you the most suitable and cost effective solution. After that its up to you – no hassle from us.

All our work is fully guaranteed for both workmanship and materials, whilst we are in your home we treat it with total respect – laying down protective sheets on your carpets and furniture, putting covers on our shoes and cleaning up before we leave. We’ll leave your home clean, tidy and dust free – just with loads of easily accessible extra storage space!

What we do

  • Carpenters

    • Joinery and carpentry
  • More Services

    • loft ladders
    • loft boarding
    • insulation
    • loft hatches
    • light

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
87 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Like all work on house should be
Customer Service
Quality
Value
Fast response to a query, everyone turned up when they said they would. The guys worked fast, made little mess and cleared up perfectly. They also went out of their way to help with something unrelated to the loft, which was fantastically kind. A real ‘ can do’, ‘will do’ attitude. I’m really pleased with the solidity and ease of using the ladder, having struggled with loft ladders in the past. Price reasonable for the materials involved and the work put in. I would recommend them to others.
Customer in Oxford Posted on 08/09/2021 , work completed 07/09/2021
The trader replied (on 09/09/2021)
Thank you for that fantastic review. We will share your feedback with the team. Please let us know if there is anything else we can do for you, or anyone else. Best wishes from all at HCLL :)
Great Professional Service
Customer Service
Quality
Value
I wanted to write a review of how wonderful I have found the whole service, from quoting, to completion. The quoting process was painless for me, and the price was competitive with reassurance from so many previous customers and being Which recommended. On installation day, Bradley and Martin arrived early and started work at a great pace, with lots of bits of wood going upstairs (the stairs and landing having been covered in dust sheets beforehand) and once complete, a good show around, before the signing of paperwork, during which any dust was vacuumed from landing, stairs and hallway. If I run out of space from the large space that has been boarded, I will be back in touch for more of the same. Thanks to all in your team. James
James in Hertfordshire Posted on 20/08/2021 , work completed 06/08/2021
The trader replied (on 02/09/2021)
Hi James, thank you for that great review and for taking the time to write it. We'll be sure to share your comments with the whole team. If you run out of space, we'll be delighted to do some more boarding! Best wishes from all at HCLL :)
High quality work and excellent tradespeople.
Customer Service
Quality
Value
The quote process was fast and straightforward. A date was set and the lads turned up on time every day for 3 days and worked to a high standard. They were friendly, and most importantly for us, cleaned up after themselves on a daily basis. Now that they are gone we don't even know that they were here. This was a full loft boarding, 50sq/m. Quite a lot of work. The lads kept me informed of their progress frequently and went about their day. The price they quoted and completed on was a lot lower than getting a tradesperson off the street. And it being a team of 3 throughout meant they worked fast and efficiently. Highly recommend this lot. I'll definitely get them in again should I move house in the future.
Louis in Hertfordshire Posted on 18/08/2021 , work completed 18/08/2021
The trader replied (on 02/09/2021)
Hi Louis, what a wonderful review, thank you! It's always great for the team to hear such positive feedback - we will be sure to share it. Best wishes from all at HCLL :)
Excellent job
Customer Service
Quality
Value
The guys arrived on time both days and did a full days work. They left the place ultra clean when they left each day and kept us informed at all times. The job was completed on time and could not fault it. I would definitely recommend if you are looking to board your loft and having a ladder installed.
Christopher in Hertfordshire Posted on 09/08/2021 , work completed 06/08/2021
The trader replied (on 10/08/2021)
Hi Christopher, thank you for that fab review. Great to hear you couldn't fault it! We will be sure to share your comments with all the team. If we can do anything for you or anyone else in the future, please let us know. Best wishes from all at HCLL :)
Quality Guys, and Quality Work
Customer Service
Quality
Value
When they came round to quote I felt I was dealing with an honest person, he was upfront with how it would all work, and what I had asked for was actually more than what I needed and he explained that to me. When it came to doing the work super friendly guys, really took pride in what they do. Only took half a day to do the boarding, they had the wrong ladder but came the next day to sort. So not really an issue for me. all in all the loft looked like it belonged to a new build house when they were done. Both days they cleaned and hoovered up after themselves they put stuff down on the carpets and protectors over their feet. This was 100% value for money, getting your loft done isn't exactly repeat business. but If I had more lofts I would absolutely use these guys again.
Sam in Central Bedfordshire Posted on 18/06/2021 , work completed 18/06/2021
The trader replied (on 24/06/2021)
Thanks for that great review Sam and for taking the time to write it. We will share your feedback with the team. Best wishes from all at HCLL :)
Excellent workmanship and professional approach
Customer Service
Quality
Value
When I read previous reviews you almost feel as though such high regard cannot be so consistently possible - but it is and fully deserved. Charlie and Andy arrived ahead of time, introduced themselves and got to work immediately. We had prepared in advance and they also had a clear brief outlined as to what we required. The loft entry was soon enlarged to accommodate the new ladder and the required flooring soon in place. They cleaned the work area thoroughly and then, finally, demonstrated the mechanism for operating before leaving. Just a feeling of total satisfaction as they left. We have nothing but praise for the highly professional and smooth way in which they handled this contract for Home Counties who should be very proud of them as being both their employees and worthy representatives. Well done.
Customer in Northamptonshire Posted on 09/06/2021 , work completed 09/06/2021
The trader replied (on 14/06/2021)
Thank you for that wonderful review - so good to hear you had total satisfaction. We will share your comments with the whole team. Best wishes from all at HCLL :)
Loft Insulation and Floor Boarding
Customer Service
Quality
Value
I am extremely pleased with the work from beginning to end. Charlie and his team arrived promptly on time both days and followed all the required COVID rules. We had new insulation, the loft floor boarded and a new hatch with a wooden ladder installed. All the old materials were removed and taken away which is a huge help. Despite the hot conditions particularly in the Loft, Charlie persevered and the work was completed on time after which he gave a demonstration on how to use the Ladder correctly. They finished off by completely cleaning the Loft and any mess. I now have a very large, safe and tidy Loft where all the wires and extractor fan have been neatly attached to the sideboards. Throughout their time in the House, Charlie and the guys were courteous and very helpful, I would have no hesitation in recommending them.
Customer in Central Bedfordshire Posted on 03/06/2021 , work completed 02/06/2021
The trader replied (on 14/06/2021)
Thank you for that fantastic review. We will share your feedback with the team. Please let us know if there is anything else we can do for you, or anyone else. Best wishes from all at HCLL :)
Loft Ladder, boarding and Hatch fitting
Customer Service
Quality
Value
The workmen were very efficient and pleasant. They worked hard and cleaned up the area once they had finished and also fully explained the equipment and stressed the safety issues and then gave a practical demonstration of the equipment. Top value from a top company.
Alan in Milton Keynes Posted on 29/04/2021 , work completed 28/04/2021
The trader replied (on 04/05/2021)
Hi Alan, thank you for that great review. Delighted to hear you were happy with everything. We will share your feedback with the team. Best wishes from all at HCLL :)
Made much needed improvements to our loft - Great work
Customer Service
Quality
Value
Great job fitting our new loft ladder, hatch, insulation and boarding. Now our loft feels much safer and our house much warmer. Thank you for helping to make our house a home!
Dan in Central Bedfordshire Posted on 08/04/2021 , work completed 07/04/2021
The trader replied (on 12/04/2021)
Thank you for that lovely review. We will share your feedback with the team. Please let us know if there is anything else we can do for you, or anyone else. Best wishes from all at HCLL :)
TOP MARKS
Customer Service
Quality
Value
Andy and Thomas were excellent knowledgeable friendly and punctual. What a wonderful job they have done to our loft with, boarding, shelving, lights and a ladder, the job lasted two days and everywhere was left spotless, its such a pleasure to have workmen who have a we can do and nothing is a problem attitude, these guys are a credit to the company, we would thoroughly recommend Home Counties Loft Ladders to anyone thinking of having their loft done.
L. Green in Central Bedfordshire Posted on 03/04/2021 , work completed 01/04/2021
The trader replied (on 08/04/2021)
What a fabulous review - thank you! Delighted you were so pleased with everything and thanks for taking the time to review us. We will share your comments with all the team. Best wishes from all at HCLL :)