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Home Counties Pools & Hot Tubs

4.9

104 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday - Closed
See customer reviews & leave a review

About

Established in 1983, this year we celebrate 40 years of trading from the same site here in Horsham where the Hillier Garden Centre hosts our mult award winning show centre, all of which serve to recognise us as one of the most established swimming pool and hot tub companies in the South of England. Winners of numerous industry awards for design, construction and retail excellence we pride ourselves in the fact we have both the experience and ability to complete any installation professionally and with pride in our workmanship. We assure you of a pleasurable buying experience and exceptional customer service and after care.
In addition we offer a comprehensive service embracing refurbishment, maintenance, servicing, water treatment, filtration, heating and the supply of a full range of pool and spa accessories.

Our multi award winning show centre features two full size Cacade Pools, an indoor heated Endless Pool , demonstration safety covers and one of the largest pool and hot tub stores in the UK.

What we do

  • Building construction contractors

    • Swimming pool construction

  • Swimming Pools & Hot Tubs

    • Hot Tub Installation
    • Swimming Pool cleaning
    • Swimming Pool installation
    • Swimming Pool service & Maintenance

  • More Services

    • swimming pool maintenance
    • swimming pool builders

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
104 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Happy
Customer Service
Quality
Value
Very happy. Good delivery, fitted well, handover good.
Claire, West Sussex Posted on 20/07/2017 , work completed 20/07/2017
Recommended
First class service
Customer Service
Quality
Value
They demonstrated great customer service from our first visit to see hot tub options. We were provided with a thorough explanation of the features and costs including an honest briefing of the ongoing maintenance required and cost involved. First review I have written which is testament to the excellent service we have received from Mark.
Tim, West Sussex Posted on 16/06/2017 , work completed 16/06/2017
Recommended
Good follow up
Customer Service
Quality
Value
We felt we could trust home counties if we had any problems in future, overall, a pleasure to deal with.
Chris, Surrey Posted on 30/04/2017 , work completed 30/04/2017
Recommended
Endless pool installation
Customer Service
Quality
Value
I am very pleased with the Endless Pool that Home Counties have installed in my garden. The work was done promptly and to a high standard, though there were some delays to the ancillary decking work which was the responsibility of a sub-contractor. However, the core Home Counties team are very professional with good customer service.
Andrew, West Sussex Posted on 01/03/2017 , work completed 01/03/2017
Recommended
Faultless in every way
Customer Service
Quality
Value
We found the service incredibly efficient, helpful and very knowledgeable. The staff went out of their way to deal with any questions we had and at no point did we feel at all pressurised to buy the product. All in all one of the best retailing experiences we have ever had.
Mark, West Sussex Posted on 06/02/2017 , work completed 06/02/2017
Recommended
Very professional
Customer Service
Quality
Value
The main reason for choosing Home Counties for our hot tub purchase was because I felt I had found a dealer I could trust. Very professional team. Thank you.
Richard, West Sussex Posted on 13/12/2016 , work completed 13/12/2016
Recommended
My Review
Customer Service
Quality
Value
1. Very friendly & knowledgeable about hot tubs. 2. Very helpful to our requirement. 3. Would highly recommend Home counties. 4. Competitive price. Very very good company in every way.
Jeff, Kent Posted on 30/09/2016 , work completed 30/09/2016
Recommended
Excellent service.
Customer Service
Quality
Value
Kind, genuine and honest. Brilliant service, driven to succeed. Will definitely recommend them to friends and family.
Greg, West Sussex Posted on 19/08/2016 , work completed 19/08/2016
Recommended
1st class pool relined
Customer Service
Quality
Value
Pool relined and pool looks new. Emptied pool, saved some water, stripped old liner, replaced new one over 2 days. Excellent team, just got on with the job. Very pleased cant fault.
Anne, West Sussex Posted on 25/07/2016 , work completed 25/07/2016
Recommended
Brilliant job
Customer Service
Quality
Value
Friendly professional service. Professional company. Professional employees. Professional job! Satisfied customers! We have no hesitation recommending them!
Graham, East Sussex Posted on 22/07/2016 , work completed 22/07/2016
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.