Highly recommended. A very professional team,who produced work of an extremely high standard, excellent customer service.

Having decided our ageing Worcester central heating boiler was due for renewal we contacted Home Heat Solutions. From the initial enquiry to the commissioning of the new boiler the work was handled in a professional and competent manner. A site visit by Carl, a detailed estimate and a fixed installation date followed. The installation team of Richard and James were polite, pleasant, tidy and competent. We would happily recommend Home Heat Solutions to anyone looking for a company to carry out central heating work in their home.

What a great team. Very professional and tidy. Removed and took away old oil boiler and made good the space/holes. Tidy install of gas pipe and new boiler. Even gave some advice to a friend who popped round who was having trouble with her pressure and she went home and managed to get it sorted herself following that advice. Following day we found one radiator not working, rang and left a message and they were there a couple of hours later sorting it out. Would definitely recommend them and we will be sticking with them for our annual service.

Clearly never good having to spend a sizeable amount of money on a new boiler however having decided that the old one needed replacing we set about trying to find the best company to source and install our new Worcester oil boiler. Amongst others, we had a quote from Home Heat and in advance Carl came to inspect the job and thereafter the company and Carl in particular was very professional and the work was started circa 4 weeks after placing the order. The team of fitters were very good and the job was completed in less than 2 days.

My mother recently died and her boiler had been giving issues for sometime which a major national company could not rectify. So before putting the apartment on the market I wanted to make sure that it would not cause another elderly person worry. I contacted Carl who apologised that he was very busy but suggested a simple test I could carry out myself. When this confirmed the issue an appointment was made which was kept as promised on the correct day and time. Just as well as live some 180 miles from the apartment. From that point on he got the boiler registered with the manufacturers as it was not 5 years old but had not been registered for the warranty. He arranged for the manufacturers to come and replace a major component and then proceeded to service it and give it a clean bill of health. This was all done whilst I was 180 miles away. This made a potentially expensive and worrying time and a very pleasant experience. Thank you Carl.

Carl provided a detailed, clear quote for replacing our oil fired boiler. Once I agreed the quote he gave me a date for the work and confirmed this the day before. Richard and Ashley arrived at 8.30am and ran through the details of the job, agreeing the location of pipework and the flue and then kept me informed throughout. They worked really hard for a day and a half and did a really neat and tidy job. Everything was double checked before they left and I am very happy with the boiler. I would recommend Home Heat Solutions to anyone looking for this type of work.

From the moment I contacted Carl for a quote I received a reliable and quality service. He was efficient in providing a full and transparent quote through and was open to meeting our needs. The work was conducted in a timely, clean and friendly manner and I now have a great new boiler outside and new radiation’s with much tidier pipe work. They worked more than full days making the installation incredibly efficient. Thank you; I am enjoying having a warm home again.