Contacted Milton with 4-5 issues that had accumulated. He responded quickly, arranged a date/time and showed up promptly. Gave excellent advice on his first visit and fixed some issues on the spot (we now have hot showers, yay!). We used Milton a further two times since then to service our boiler and replace a macerator. He is thorough, a good communicator, and clearly takes pride in doing a good job. Would use him again and I recommend him.