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Hurstbourne Garage

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4.8

48 Reviews

About

Hurstbourne Garage is owned and run by husband and wife Neal and Sally Knox. We have been trading since January 2006. We started in the village of Hurstbourne Tarrant where we built a good reputation for high quality workmanship at reasonable prices. In September 2013 we moved to bigger and better premises at Brunel Gate on the West Portway Estate in Andover. It is a testament to the quality of our work that most of our customers from the villages still bring their vehicles to us, despite the inconvenience of having to travel to Andover.

Our workshop is fully equipped to carry out all your servicing, repair and MOT requirements for all makes and models of cars, motorcycles, scooters, quads, vans, motorhomes and horse boxes. We can also look after your garden and small agricultural machinery.
In fact, if it has an engine, we can repair & maintain it.
We are proud to offer “Traditional Values With Modern Methods”.

What we do

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • Car repairs, servicing and MOTs

    • Brake and clutch replacement
    • MOT testing stations
    • Wheel alignment
    • Battery servicing
    • Power transmission services
  • Caravans repair and servicing

  • Garage related services

  • More Services

    • horseboxes
    • motorhomes
    • quads
    • motorcycles
    • scooters
    • vans

Customer reviews

4.8
48 reviews
Customer Service
4.9
Quality
4.7
Value
4.7
Sort by
Reliable, trustworthy and great customer service
Customer Service
Quality
Value
My husband and I have been taking our cars to Hurstbourne Garage since we relocated to Hampshire 13 years ago, after they were highly recommended to us by several neighbours. We always get a friendly greeting and service with a smile. They have never let us down and have even squeezed us in a short notice when we needed it. Our last visit was for a full service and MOT, although they have dealt with numerous jobs over the years as our cars are quite old. The mechanics are reliable and will never go ahead with work required before discussing it with the customer first. Compared to other garages we have used over the years, they are very reasonably priced. They also have a courtesy car available if you book in advance, which I have found very handy as I live 11 miles away. I wouldn't hesitate to recommend this garage to anyone.
Customer in Hampshire Posted on 30/09/2020 , work completed 15/09/2020
The trader replied (on 07/10/2020)
Thank you for the lovely review. We are glad we have been of assistance to you & look forward to seeing you again soon.
1st Time user
Customer Service
Quality
Value
Had a service for my Corsa. Was given a time and date, was was completed a lot sooner than my usual garage. The bonus was it turned out to be cheaper. Had good banter with the lady on reception who knew a lot about the service. I have a motor home and will be using them soon for some work I have on it. Good local service at a reasonable price, what more could you want!
Customer in Hampshire Posted on 26/09/2020 , work completed 15/09/2020
The trader replied (on 05/10/2020)
Thank you so much for taking the time to leave us such a lovely review. We look forward to being of assistance to you again in the future.
MOT & Wheel Sensors
Customer Service
Quality
Value
Dropped the car in for an MOT, fitment of new trye pressure monitor sensors and remedial work to another tyre sensor. All were completed well and at a reasonable price. LIkewise the MOT on the motorcyle the previous week.
Customer in Hampshire Posted on 17/07/2020 , work completed 08/06/2020
The trader replied (on 05/10/2020)
Thank you for the review, we're glad we could be of assistance to you & look forward to seeing you again soon.
Professional, competent and reasonable cost
Customer Service
Quality
Value
I have used Hurstbourne for both my Scooter and my sons cars. They always took the trouble to price the work needed before proceeding and their labour rates compared to other businesses in the area are very reasonable. The work undertaken was only done if needed and as an example recently they cleaned up parts rather than replace them at additional cost. I would highly recommend the team and encourage you to ask for a quote on any work that you require.
Colin in Andover Posted on 15/07/2020 , work completed 21/05/2020
The trader replied (on 05/10/2020)
Thank you for taking the time to leave a review. We appreciate it & look forward to being of assistance to you again in the future.
Great service and work
Customer Service
Quality
Value
After a quick inspection the work needed on my car was carried out very quickly and to a great standard. I was updated promptly on progress and the final cost was below other local garages.
Customer in Hampshire Posted on 05/06/2020 , work completed 08/04/2020
The trader replied (on 15/06/2020)
Thank you for your review, we look forward to being of assistance to you at some time in the future.
Local, friendly and reliable garage
Customer Service
Quality
Value
I had a persistent issue with my car which eventually led to me being recovered off the M4. This was despite the fact that this issue had been looked at by numerous garages. I was referred to Hurstbourne Garage by a friend. They were able to identify the issue and fix it within 2 days of me presenting my car. Despite being very busy they were able to fit me in. It has now been well over a month since the repair and there has been no issues with the car. I now have peace of mind to take long journeys knowing that this persistent issue has now been fully resolved. Hurstbourne Garage are a local, friendly and reliable garage. I will use them again.
Customer in Hampshire Posted on 25/04/2020 , work completed 10/03/2020
The trader replied (on 29/04/2020)
Thank you for the great review. We are happy that we sorted out your issue. We look forward to being of assistance to you again in the future.
Consistent good work
Customer Service
Quality
Value
HBT has always serviced and repaired our cars when they come out of warranty. Courteous helpful care, rapid response. The friendly attitude of the staff.
Customer in Hampshire Posted on 03/04/2020 , work completed 05/03/2020
The trader replied (on 29/04/2020)
Thank you for the great review. We are very happy that we continue to provide you with a great service.
Excellent
Customer Service
Quality
Value
After being told by another garage that a problem couldn’t be found with an issue I’d had for a couple of months on my Vauxhall Vivaro, the team at Hurstbourne identified the issue and started the process of fixing the issue straight away. I was consulted every step of the way and another issue I’d had with a side light was fixed as part of the service. I will never take my vehicles to any other garage. Thank you to everyone at Hurstbourne Garage for their excellent service.
Customer in Hampshire Posted on 15/02/2020 , work completed 24/01/2020
The trader replied (on 22/02/2020)
Thank you for your review. We are glad that we were able to help & look forward to seeing you again when you next need our services.
Reliable and friendly
Customer Service
Quality
Value
I have used this garage for MOTs and various other mechanical works for my car and motorhome for 4-5 years. I've always found them to be fairly priced with great service.
Customer in Hampshire Posted on 09/01/2020 , work completed 06/01/2020
The trader replied (on 22/02/2020)
Thank you for your review. We look forward to being of service to you again in the future.
Straightforward and efficient
Customer Service
Quality
Value
I use Hurstbourne for my daily drivers and a range of classic cars. No job is ever too much trouble, and the hugely wide range of knowledge available on site means that there is always a solution to any issue. They are always happy to look at a problem and give an opinion. Great service all the way from booking the job to collecting the completed car.
Customer in Wiltshire Posted on 09/10/2019 , work completed 04/10/2019
The trader replied (on 22/02/2020)
Thank you for the review. We look forward to seeing you again in the future.