We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

I Love Boilers Ltd

Profile thumb img 5500
5.0

65 Reviews

About

I Love Boilers is a dedicated boiler and central heating installation and repair specialist.

We understand that integrity and honesty are fundamental qualities when trusting a company to undertake work in your home. We always endeavour to meet our customers’ needs; providing the best possible service and advice. Each job is undertaken with the same care and dedication we would apply in our own homes.

Boiler installations are our speciality. Work is undertaken quickly and to the highest standard, ensuring your home is back up and running as soon as possible. Disruption is kept to a minimum and our engineers are clean, courteous and respectful.

Fault finding is our passion and we do it well. With a wealth of experience and accreditations and qualifications from the most respected trade organisations, we offer affordable and effective solutions to problems.

We are the company other engineers contact when they are stuck and cannot resolve complex technical problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Gas cooker installation
    • Gas safety testing and inspection
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • central heating upgrades

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
65 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
No response to boiler service enquiry
Failed to reply to my enquiry for a home boiler maintenance service. Not good customer relations to just not reply, let the customer know if you are too busy, not interested, etc.
Customer in Greater London Posted on 07/12/2021 (Reviewer did not use service)
Great Job
Customer Service
Quality
Value
Installed a new combi boiler and completely overhauled the system. Bringing it up to standard. Cannot recommend highly enough Did a wonderful job under difficult circumstances. Second time I have used I Love Boilers Ltd Second time 5 stars.
Maria in Greater London Posted on 12/07/2021 , work completed 10/07/2021
No one else touches our boiler
Customer Service
Quality
Value
We originally found I Love Boilers Ltd on Trusted Traders and are thrilled we did. Tom is an expert, efficient, thorough, responsible, and completely professional and a skilful troubleshooter. His communication is very good, and he is punctual to boot. We enthusiastically recommend him. You'd be hard-pressed to find a better boiler and heating engineer.
Customer in Greater London Posted on 05/04/2021 , work completed 22/03/2021
A complex job with an outstanding result
Customer Service
Quality
Value
From quote to completion of a complex job, Tom and his team were brilliant. My old boiler was located in a shed at the back of the house and I wanted the new boiler to be located two floors up and inside the house. I already had two quotes for the work. Both the cheapest and the most expensive quotes wanted to run pipe work up the outside of the house - which I didn’t want. When Tom arrived he became a ‘pipe detective’ - determined that all the pipe work should be located within the house - exactly what I wanted. He apologised that there would be some ‘disruption’ to the decorations in the hallway. In the event this was absolutely minimal and consisted of access ‘hatches’ being made to where some existing pipe work was enclosed in boxing. Tom gave a detailed quote and when I wanted to have new thermostatic radiator valves to all the radiators, he told me the extra cost involved well in advance of the work beginning. All my queries before commencement of the work were answered in record time. Tom and his team did an outstanding job. They arrived on time, didn’t make a drama out of the difficult parking conditions, completed the job in 3 (very happy) days and the house was left absolutely clean and tidy. Tom is a good communicator, reliable, trustworthy, well informed and passionate about his job. My *perfectionist* builder commented on how neat the pipe work is, and what a fabulous job Tom and his team have done.
Customer in Greater London Posted on 20/10/2020 , work completed 09/10/2020
Great work and professional service
Customer Service
Quality
Value
Really pleased with my new boiler; from initial enquiry to quoting, fitting and follow up, I only have positive things to say. Tom and his colleague were a pleasure to meet, the price was reasonable and he gave helpful advice as I was trying to decide where to locate the new boiler. Would gladly recommend I Love Boilers Ltd in the future.
Customer in Greater London Posted on 02/02/2020 , work completed 27/01/2020
Boiler replacement and system update
Customer Service
Quality
Value
This company may be good for strict forward boiler replacement in my experience. Any additional work was a hassle and his attitude 'I am not your refurbishment plumber' is contrary to all reviews I see. We then had tense moments over the bill and additional costs. I paid him in full to get rid of him.
Customer in Greater London Posted on 26/12/2019 , work completed 31/07/2018
New boiler
Customer Service
Quality
Value
This trader is absolutely amazing. They are efficient competitive reliable clean tidy patient do whatever is required not necessarily what has been requested. No hesitation in recommending
Customer in Greater London Posted on 27/11/2019 , work completed 23/11/2019
The trader replied (on 30/01/2020)
Thank you for your feedback. I am happy you are pleased with the installation and it was a pleasure to work for you. All the best from I Love Boilers
Excellent work
Customer Service
Quality
Value
I was very pleased with the boiler installation work and with the professional attitude shown by Tom. So much so that I then had a second boiler fitted into another property and recommended him to a friend who subsequently also used his company. I have found any follow-up questions are quickly responded to and resolved. I would not hesitate to continue to recommend his company.
Customer in Greater London Posted on 27/10/2019 , work completed 21/05/2019
The trader replied (on 30/01/2020)
Thank you for taking the time to give feedback. It is always very pleasing to get repeat business from customers and i am very grateful for you recommendations. Keep warm and all the best from I Love Boilers
Boiler replacement - first class service. Highly recommended.
Customer Service
Quality
Value
New boiler installation and new gas feed pipework. Excellent service from quote stage to finished job. Price for the work was very competitive (we obtained comparative quotes before selecting), and the work was completed in accordance with the quote with no extras. Tom and his colleague were a pleasure to deal with. The work was completed to a high standard, including cleaning, tidying and removing all rubbish at the end of the job. First class service. Highly recommended.
Customer in Greater London Posted on 04/10/2019 , work completed 03/10/2019
The trader replied (on 30/01/2020)
Very grateful for you feedback. We always strive to give the best job possible and it is a great boost to hear good things from customers. All the best. Tom Bronks I Love Boilers.
Excellent work
Customer Service
Quality
Value
Tom came over to service the boiler. I asked about another issue re the heating system and radiators not getting hot enough. Tom reviewed the system and then took the time to re balance the radiators. Immediately there was an improvement. He explained a couple of parts that should be replaced and went off to get them and fit them within the same visit. Just a pleasure doing business with Tom. I would certainly recommend.
Ian in Greater London Posted on 30/09/2019 , work completed 30/09/2019
The trader replied (on 30/01/2020)
Ian, Thank you for the feedback. I am pleased that we achieved a good result for and were able to get the parts straight away. All the best. Tom Bronks I Love Boilers
Honest, reliable and knowledgeable
Extremely efficient and professional, excellent work and easy to deal with. Will use from now on. Fitted new boiler, powerflush, Nest, fitted new victorian style radiator. Subsequently then serviced three boilers in rental properties for me.
Customer in Greater London Posted on 22/08/2019 (Reviewer did not use service)
The trader replied (on 30/01/2020)
Thank you for providing feedback. We always strive to be easy to deal with and professional. Your positive feedback is very encouraging and we will continue to do our best. Tom Bronks I Love boilers
Fixed radiators
Customer Service
Quality
Value
Tom did a great job. Prompt and friendly. In addition, he was really informative about upkeep and troubleshooting any further problems. Fantastic job.
Customer in Greater London Posted on 21/08/2019 , work completed 26/07/2019
The trader replied (on 30/01/2020)
Thank you for your feedback. It was a pleasure to deal with you and great that you are pleased. All the best. Tom Bronks I Love Boilers
Excellent and very professional work
Customer Service
Quality
Value
Tom communicated clearly by email and WhatsApp, arrived on time and was very professional. He installed a new boiler at our flat and flushed through the system. He was efficient, tidy and extremely helpful throughout the day . He checked everything was working before leaving and finished early. He had to cut into some pipe boxing to complete the work, but left it very neat both outside the cupboard and inside. He guarantees his work and he did an outstanding job. I would definitely recommend him.
Lucy Posted on 05/08/2019 , work completed 01/08/2019
The trader replied (on 30/01/2020)
Lucy, Thank you for the feedback. It makes the Hard work worth while to get such a positive review. Keep warm and all the best. Tom Bronks I love boilers
New boiler
Customer Service
Quality
Value
Tom fitted a new boiler for me today. He was on time, worked hard, was tidy and organised. It was obvious that he has a great understanding of boilers and heating systems - a total professional. The job was completed speedily and the house was clean when he had finished - no mess. I would definitely recommend Tom especially as he was competitively priced. Thank you for a painless experience, because I was not looking forward to having the boiler changed!
Jacqui Posted on 02/08/2019 , work completed 02/08/2019
The trader replied (on 30/01/2020)
Jacqui, Thanks for giving feedback on the work. We always strive to make the process of a new boiler "painless" for our customers. All the best. Tom Bronks I Love boilers
Professional, efficient and friendly service
Customer Service
Quality
Value
Tom was recommended by a friend and came round to service our boiler and investigate a gas leak. He was very clear in explaining what issues he uncovered, how he planned to resolve them and what the cost would be.
Customer in Greater London Posted on 29/05/2019 , work completed 29/05/2019
Boiler Service
Customer Service
Quality
Value
I’d highly recommend Tom for a boiler service. This is the third time I’ve used this company and once again it was great, highly professional and efficient. Tom fitted my boiler last year and it’s been fantastic, I’m so happy with it and enjoyed a really cosy and warm winter!
Customer in Greater London Posted on 03/05/2019 , work completed 03/05/2019
Would recommend, very efficient and friendly
Customer Service
Quality
Value
I booked a boiler service and gas safety certificate for my sons house in London, I booked it by phone giving my email address and Tom confirmed it by email and phone. Tom turned up on time carried out the work on budget and was very helpful and friendly when I asked questions to do with the gas and the boiler. Will definitely use Tom again
Customer in Greater London Posted on 03/05/2019 , work completed 29/04/2019
Excellent and experienced
Customer Service
Quality
Value
Tom and Tristam fitted a new boiler, installed new radiators, removed redundant fittings and pipework, tested everything and explained how the controls work. They were professional and friendly.
Customer in Greater London Posted on 25/04/2019 , work completed 25/04/2019
Very Knowledgeable and Professional
Customer Service
Quality
Value
I arranged an initial appointment by phone for Tom to visit my daughter's flat to assess the Keston System Boiler. I had not heard of this make but Tom put my mind at rest and explained exactly how the system worked and why it was used in flats. His assessment was that the boiler should have a few year's life left and he recommended a service and clean up of the calcified pipework. The follow up service revealed that a valve in the boiler needed to be replaced and Tom was able to source and replace this promptly. I was extremely impressed with Tom's knowledge and the time he took to explain everything that was done and patiently answer my numerous questions.
Customer in Greater London Posted on 23/04/2019 , work completed 18/04/2019
Efficient and helpful
Customer Service
Quality
Value
Tom arrange a visit by email, called me beforehand so I could get home and did four jobs for me, including fitting a replacement flush mechanism and a filter cartridge, neither of which he's seen before. He was friendly and professional.
Customer in Greater London Posted on 17/04/2019 , work completed 17/04/2019
A new combi - great work, quick and v.clean
Customer Service
Quality
Value
Needing a new boiler and wanting to move its a location to under the stairs with the minimum of fuss, Tom and his co-worker Tristam provided a first rate service. They were clean, tidy, and very nice, would thoroughly recommend. Tom was more than happy to explain what needed to be done in the move, with new pipework, and flagged up potential additional issues such as lifting up floors (that never arose) and so we were confident that he would do the job with a high degree of expertise. Which he did.
Customer in Greater London Posted on 12/04/2019 , work completed 10/04/2019
Sorted out problems no-one else could fix
Customer Service
Quality
Value
Ongoing issues with out boiler and heating system had defeated several specialists. Tom identified the sources of the problems, and fixed them all quickly, efficiently and tidily, for a very reasonable price. We could not recommend more strongly, and will be using him for any future problems.
Customer in Greater London Posted on 23/03/2019 , work completed 01/03/2019
Prompt, efficient and courteous service
Customer Service
Quality
Value
When the heat exchanger on our boiler started leaking, Tom was very quick to diagnose the problem and was very flexible in finding a good time to come and replace it. He was quick, efficient and very helpful and we would highly recommend him.
Customer in Greater London Posted on 05/03/2019 , work completed 28/02/2019
Professional Service
Customer Service
Quality
Value
Tom recently carried out a inspection of my boiler and hob & provided a gas safety certificate. He was professional, courteous and arrived on time. I would not hesitate to use him again
Customer in Greater London Posted on 04/03/2019 , work completed 20/02/2019
Boiler Service
Customer Service
Quality
Value
Tom was prompt, friendly, polite and I will definitely have him back to do more plumbing work as my renovation project continues. Thanks for great service.
Customer in Greater London Posted on 20/02/2019 , work completed 19/02/2019
Excellent service and work by Tom Bronks @ I Love Boilers
Customer Service
Quality
Value
Tom is highly professional and very skilled. He diagnosed our boiler problem the day we asked - suggested possible courses of action and then went on to source and install a new Wosterbosch system over a two day period. He made sure our hot water was able to function until a new boiler could be installed, lent us electric heaters for the interim 5 days before he could fit us into his schedule. His pricing I thought was realistic and he carried out all work efficiently and quickly. Highly recommended.
Customer in Greater London Posted on 19/02/2019 , work completed 19/02/2019
Trustworthy and great
Customer Service
Quality
Value
My old boiler broke down and couldn't be repaired, so I emailed Tom, who had done the gas safety cert for me for 3 years, and he responded promptly and had the viewing and everything moved on very smoothly, during the course, he answered all my question with great patience and kept me up to date although I am out of UK. So a big thank-you to Tom and would recommend him to anyone else needs boiler service or the like without any hesitation.
Customer in Greater London Posted on 18/02/2019 , work completed 15/02/2019
Reliable and reasonable.
Customer Service
Quality
Value
Tom has been carrying out boiler checks on a few properties we let out. He’s very responsive, reasonably priced and pro active. He sends me annual reminders for when the boilers need checking which I very much appreciated
Customer in Greater London Posted on 04/02/2019 , work completed 24/01/2019
Excellent
Customer Service
Quality
Value
Tom arrived exactly on time & completed the work in the allocated time slot. He was well prepared & brought everything he needed for the boiler service & repaired a towel heater as a bonus without even asking for extra payment. Clean & considerate, no mess, a pleasure to be around with. Payment by mobile card reader, invoice instantly by email. Can't imagine any easier way to get the annual boiler check done. Highly recommended.
Customer in Greater London Posted on 11/01/2019 , work completed 11/01/2019
Boiler Service
Customer Service
Quality
Value
Tom was recommended by a friend a couple of years ago. Since then he has done a number of jobs for me, and he is always professional, polite and punctual. I would not hesitate to recommend him.
Customer in Greater London Posted on 29/12/2018 , work completed 28/12/2018
Good guys, great job
Customer Service
Quality
Value
I Love Boilers fitted a new Worcester Greenstar Classic 40CDI 40Kw boiler, plume kit and flue, circulation pump and magnetic water filter. The existing 2 x Megaflo cylinders were serviced and the Expansion Vessel pressure tested. The system was drained down (24 radiators and one floor of underfloor heating) and refilled with leak sealer and corrosion inhibitor added. In previous years Tom has serviced our former boiler which now needed replacing with the end-of-life of a major component. He quoted for three options: the like-for-like replacement was the most expensive, and he strongly recommended the Worcester, which fell in the middle and represented the best mix of reputation / warranty and price in the output range we needed. As always, he was punctual, courteous, professional, efficient, and tidy. He explained patiently and clearly what he needed to do for the job and the kit selection. And all went ahead as planned with no surprises. Great job.
Jackson Posted on 10/10/2018 , work completed 10/10/2018
Excellent work and even cheaper than British Gas
Customer Service
Quality
Value
Customer Service High Quality and good Value After seeing the white van with a big heart I contacted Tom. No fuss and a sensible price. His communication is really good, updating with progress as he goes along, and explains what he is going to do. No dramas or hidden fees. He's friendly, professional and honest, is upfront about costs and trustworthy. Highly recommended! I will call Tom again.
antonio Posted on 05/10/2018 , work completed 05/10/2018
Supply & Install Combi Condensing Boiler
Customer Service
Quality
Value
Tom was punctual, orgainsed, works efficiently, had a clear idea of how to achive replacement & relocation of the old heating sysetm, in the loft space, including access to do it; the install and pipework look very neat and I am very pleased with how strightforward it was over two days. On budget and ensured we had water, overnight as the works progessed. He recommended a Worcester Bosch combi boiler & installed a Nest thermostat, removed an old boiiler draied the systems and removed an old hot water cylinder and tank installation. three pumps and lots of redundant pipe work. Taking it all away. I would recommend him.
Jonathan Wilson Posted on 14/09/2018 , work completed 14/09/2018
Installed shower and gas work
Customer Service
Quality
Value
We used Tom last year for first time for a simple gas safety check and all went smoothly, no fuss and a sensible price. So I contacted him again this year to do the same, plus install a new shower. He said yes he could do it at fairly short notice. His communication is really good, updating with progress as he goes along, and explains what he is going to do - new parts required or all ok etc and then does it. No dramas. He's friendly and well presented, is upfront about costs and trustworthy. Highly recommended!
Andy G Posted on 14/08/2018 , work completed 14/08/2018
Clear, reliable and approachable - and a job well done
Customer Service
Quality
Value
My cousin recommended we go with Tom to fit our new combi-boiler and get rid of an old water tank in a flat we've just bought. Tom gave us a fair price and got the job done in the time agreed, to what seems like a high standard. Thanks very much!
apmartin Posted on 07/08/2018 , work completed 07/08/2018
Professional, friendly and reliable
Customer Service
Quality
Value
Tom undertook my annual boiler service during which he identified some parts that had failed. Although not urgent it was fixed immediately, he sourced the parts whilst there for the service and agreed to return a couple of days later to fix the new parts. He was very friendly, turned up when he said he would (for both visits) and the job cost what he indicated. An excellent service all round!
Nick V Posted on 26/07/2018 , work completed 26/07/2018
Reliable, straightforward, professional
Customer Service
Quality
Value
Tom installed a new combi boiler. He provided clear information up front on the options, and was easy to communicate with during the process of agreeing the job. The work was completed as expected, and Tom was thorough in tidying up afterwards. All-in-all, hassle-free and no surprises. I will certainly be using his services again.
Burkimsher Posted on 22/07/2018 , work completed 22/07/2018
Hard-working, resourceful and determined to sort the problem out
Customer Service
Quality
Value
I had experienced ongoing pressure drop problems with my 6-month old Worcester Bosch combi boiler (not installed by I Love Boilers). All the signs pointed to a leak on the system but the the heating engineers who had fitted the boiler had no interest whatsoever in resolving it. They wanted to try the short cut -- chemical sealant -- which I resisted. At my wit's end, I contacted Tom who came in checked the house quickly to see if he could spot any evidence of a leak anywhere -- none -- and quickly established that not only was it beneath the ground floor kitchen but from checking the above ground pipework, told me it was very likely it came from a specific spot. He went home to collect a tool to cut the tiles and vacuum for collecting the dust and work tirelessly to access a small patch he was certain contained the leaking pipework. He was absolutely right and he sealed it in no time, put the flooring and everything else back together again. Two weeks later, the pressure gauge hasn't moved! Hallelujah! Tom is intelligent, resourceful and was absolutely determined to get to the root of the problem and sort it out and I am SO grateful. Highly recommended.
Brooks Posted on 01/07/2018 , work completed 01/07/2018
Good service and very professional
Customer Service
Quality
Value
Serviced and certificated 3 boilers at our light industrial units. Always on time, neat and tidy. Certificates emailed the same day!
Peter G Posted on 28/06/2018 , work completed 28/06/2018
Professional Job
Customer Service
Quality
Value
Tom's work was very efficient and professional. The price quoted for converting our central heating system to the sealed system and powerflush was very reasonable. We are very happy with his work. He is also friendly and polite. Highly recommended!
Hiromi Posted on 26/06/2018 , work completed 26/06/2018
Professional Job
Customer Service
Quality
Value
Tom's work was very efficient and professional. The price quoted for converting our central heating system to the sealed system and powerflush was very reasonable. We are very happy with his work. He is also friendly and polite. Highly recommended!
Hiromi Posted on 26/06/2018 , work completed 26/06/2018
The best choice I made
Customer Service
Quality
Value
When my boiler packed up, I knew it was going to be an uphill struggle to get someone to quote and install a new system professionally, quickly and without any hassle. As part of the 'tendering' process which only took a few days, I managed to get 4 quotes from gas fitters who had been highly recommended. So glad I picked Tom from ILoveBoilers - he is the best of the best. The job was completed in 1 day - he was extremely professional and courteous and also managed to win the business of my next door neighbour who was equally impressed. The heating and hot water are perfect and the boiler he recommended is spot on. So pleased he didn't try and upsell me with a bigger boiler or fancy digital thermostats that would have hiked up the price.
Tariq Ahmed Posted on 23/04/2018 , work completed 23/04/2018
Professional and helpful - would definitely recommend.
Customer Service
Quality
Value
Tom did my annual boiler service. He arrived promptly and carried out the work required quickly and carefully. He was very polite and professional. Definitely recommend.
Caroline Posted on 19/04/2018 , work completed 19/04/2018
Fantastic job. Professional, polite and very helpful
Customer Service
Quality
Value
Tom was very helpful from the start. I wasn't feeling very confident about talking boiler stuff on the phone -being a non-native speaker and knowing nothing about boilers- so he agreed to pay a quick visit to see what job needed to be done. I needed a new boiler and he also did a couple of other smaller jobs for no extra cost (what an absolute star!). On the day we both agreed he arrived punctually with another colleague and first thing they did was placing a protective plastic on the floor to protect the carpet. You know you're in good hands when they take care of the small details like this. They were a joy to have around, friendly but not overwhelming, and did the job professionally and promptly. They asked me how I wanted things placed before doing anything. Tom explained how the new boiler worked and offered help in the future in case I have any problems with it. Also, he installs Worcesterbosch boilers (with a 10 year guarantee), which I've read are good, so really pleased with the whole experience. Price was around the same as other quotes I'd received, but installing a better quality boiler, so a no-brainer really.
Catarina Acha Posted on 06/04/2018 , work completed 06/04/2018
Fantastic job. Professional, polite and very helpful
Customer Service
Quality
Value
Tom was very helpful from the start. I wasn't feeling very confident about talking boiler stuff on the phone -being a non-native speaker and knowing nothing about boilers- so he agreed to pay a quick visit to see what job needed to be done. I needed a new boiler and he also did a couple of other smaller jobs for no extra cost (what an absolute star!). On the day we both agreed he arrived punctually with another colleague and first thing they did was placing a protective plastic on the floor to protect the carpet. You know you're in good hands when they take care of the small details like this. They were a joy to have around, friendly but not overwhelming, and did the job professionally and promptly. They asked me how I wanted things placed before doing anything. Tom explained how the new boiler worked and offered help in the future in case I have any problems with it. Also, he installs Worcesterbosch boilers (with a 10 year guarantee), which I've read are good, so really pleased with the whole experience. Price was around the same as other quotes I'd received, but installing a better quality boiler, so a no-brainer really.
Catarina Acha Posted on 06/04/2018 , work completed 06/04/2018
Speedy, friendly and definitely would recommend
Customer Service
Quality
Value
Tom came to see my (very old) boiler on Tuesday morning - it had been playing up and after some investigations he found out that it was basically falling apart. He was able to close everything off and very kindly made time to come back the next day to fit a new one. He got it up and running very quickly with the assistance of a colleague on Wednesday evening. They were both very friendly and the few hours it took to install it flew by. Tom as also able to source a piece of equipment that evening in order to ensure the boiler would be up and running before they left. Would 100% recommend and will be calling on Tom again in the future.
Constance Woollen Posted on 05/04/2018 , work completed 05/04/2018
Professional, honest and great quality work
Customer Service
Quality
Value
Tom visited our house to look into some issues with our boiler cutting out. Within 15 mins of arriving he had diagnosed a faulty pump. Explained to me in detail how things worked with our complicated heating system. He then went to pick up a new pump to fit and was done within a short time. Heating as been perfect since. For no extra charge he even added some central heating inhibitor our builders were supposed to have and added and also gave us a couple of free radsnaps to cover the copper pipes.
Lourdes Muriel Rios Posted on 14/03/2018 , work completed 14/03/2018
Honest, skilled and fast!
Customer Service
Quality
Value
I had issues with my Baxi Solo 15 HE boiler. We agreed that Tom would visit in a day or two, and he arrived exactly on time. He was friendly and helpful and sorted it out very quickly. So quickly, in fact that he was out of the door in 10 minutes. Someone less honest might have said the boiler needed spare parts to bump up the bill, but he said the boiler was fine and refused to take any money! Wonderful!
Susan Youthed Posted on 13/11/2017 , work completed 13/11/2017
Impressive Performance
Customer Service
Quality
Value
Tom from ILove boilers was: punctual, efficient, intelligent and motivated to find the best cost effective solution for the customer.
Pearce Posted on 23/10/2017 , work completed 23/10/2017
Excellent
Customer Service
Quality
Value
Tom installed my boiler quickly and efficiently. He was punctual and helpful and to be highly recommended. He also communicates and let's you know if he's running late. Very pleased with the service
Caroline Sielle Posted on 13/10/2017 , work completed 13/10/2017
Excellent Service
Customer Service
Quality
Value
Arrived on time, kept me updated on the job and fixed the issue in an hour! I have previously had other heating specialists and they couldn't even locate the issue. I have no problem in highly recommending ILoveBoilers.
Beauty Buff Posted on 29/09/2017 , work completed 29/09/2017
This is the second time we have used ILoveBoilers and, as before, they were excellent in every way.
Customer Service
Quality
Value
Came when agreed, did the work quickly and efficiently. I could not have asked for a better piece of work.
bobreiss Posted on 21/09/2017 , work completed 21/09/2017
Excellent service
Customer Service
Quality
Value
Tom serviced my boiler plus sorted out a couple of minor plumbing problems. He was running 15' late and texted me & also phoned to tell me. He explained everything clearly that was wrong; tried to sort out the problems without extra expense; is unfailingly polite and very fairly priced. Highly recommended
Stephen Ashley-King Posted on 19/09/2017 , work completed 19/09/2017
Friendly and efficient!
Customer Service
Quality
Value
Lovely plumber, gave great advice on possible solutions to our problem, resolved quickly and takes card payment. On time and very friendly.
Meera Goslin Posted on 19/08/2017 , work completed 19/08/2017
Amazing service
Customer Service
Quality
Value
After 7 years with boiler cover with major companies Tom did more than I have seen before. Deserves all 5 star reviews.
Elliott Posted on 02/06/2017 , work completed 02/06/2017
Quick and Efficient
Customer Service
Quality
Value
This is the second year I have used Tom to obtain a Gas Safety Certificate. I was very pleased with his work, he was very personable, his price was reasonable, and I shall use him again.
Derek Beard Posted on 31/05/2017 , work completed 31/05/2017
Swift and expert
Customer Service
Quality
Value
Tom came to take a look at our boiler which wasn't heating the water properly. He came early, calling ahead to check this was ok, resolved the problem with an interim fix and explained what was needed to solve the problem for the long term. I booked that in on the spot. I particularly appreciated his careful explanation of the problem with the boiler. I felt confident that he knew exactly what to do. Oh, and in addition, he cleared a blocked sink without even being asked! I highly recommend Tom.
Gaurav Sharma Posted on 27/05/2017 , work completed 27/05/2017
Efficient, Professional & Friendly
Customer Service
Quality
Value
Tom was diligent, professional and friendly. He checked my boiler and gas appliances with minimal fuss and provided my gas certificate, invoice and payment receipt in an equally efficient manor. I would highly recommend him for future work.
Larkhall Posted on 19/05/2017 , work completed 19/05/2017
Professional Job!
Customer Service
Quality
Value
Detailed quote provided same day as site visit. Excellent advice and range of options offered. Work commenced at 8am prompt on day of installation. Work completed to a high standard and workspace left clean and tidy. Job was completed in a professional manner from start to finish.
Seadogbob Posted on 09/05/2017 , work completed 09/05/2017
Superb pumber, from start to finish
Customer Service
Quality
Value
Having used a well-known London plumbing company - which was over-priced and provided a low quality of work - I Love Boilers was a breath of fresh air. I had had a shower pump that leaked and caused serious damage to my house. A rival company had twice failed to resolve this issue, at which point I was recommended I Love Boilers by a friend and it was a great decision. They were helpful, honest, cost effective and extremely competent. They identified the issue, set a time to carry out the work, and the repairs have been first class. I would highly recommend the company; from being accommodating in the time they carried out the work, to the quality of the work they did and their general customer services throughout, this was a superb outfit.
Dominic Pollard Posted on 29/04/2017 , work completed 29/04/2017
Quality work, prompt, and informative
Customer Service
Quality
Value
Tom had a few small jobs to do: replacing leaking valves, sorting boiler temperature, draining system and adding corrosion inhibitor and did them all with a minimum of fuss. Also gave good advice for a couple of other jobs so he'll be coming back...
Emptore Posted on 28/04/2017 , work completed 28/04/2017
Fast and neat
Customer Service
Quality
Value
Tom replaced our boiler, causing minimal upheaval for a relatively awkward job. He worked tidily, made sure there was no mess and was polite, considerate and explained everything that I wanted to know. I would highly recommend him. Helen S.
helsevs Posted on 25/04/2017 , work completed 25/04/2017
Professional, friendly, great service
Customer Service
Quality
Value
Tom had a very professional approach to assessing what we needed, and provided a competitive quote. He was flexible to our needs, did a great job, explained our new boiler system comprehensively and left everything clean and tidy. Would certainly recommend him.
Anne H Posted on 13/04/2017 , work completed 13/04/2017
Absolutely fantastic - quick and helpful
Customer Service
Quality
Value
Tom and his team were incredibly helpful with the replacement of my boiler. He arranged a quote and replacement within a few days, and was very attentive to all my questions. I was abroad at the time, but needed to replace the boiler due to my housemates, and I was very impressed at how well he handled the situation. Would not hesitate to use him again.
rebecca.m.firth Posted on 13/04/2017 , work completed 13/04/2017
Trusted, friendly and well priced.
Customer Service
Quality
Value
Tom is friendly, punctual and efficient. His advice is well pitched. He does not push his service. Gave us a very competitive quote. Punctual. Did a few extra bits for free. Left our place tidy. Comes highly recommended.
bruceblackwell Posted on 11/04/2017 , work completed 11/04/2017
Great service
Customer Service
Quality
Value
Tom was quick to respond to my request and gave me a quote straight away. He did a great job fixing my boiler, while being friendly and informative. I highly recommend ILoveBoilers and will certainly use them again.
RobS000 Posted on 19/03/2017 , work completed 19/03/2017
Very helpful and efficient
Customer Service
Quality
Value
Tom has been very helpful indeed in getting our temperamental heating system operating efficiently, and has saved us a lot of money in the process. Friendly, efficient and tidy. Highly recommended.
AnnRossiter Posted on 13/03/2017 , work completed 13/03/2017