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Endorsed by Which? Trusted Traders

Ideal Heating

Approved Service
Logo on white
Ideal Heating Out of warranty repair & servicing
Profile thumb ideal heating logo   90 percent black and green300dpi
4.7

6 Reviews

Opening Hours
Today - 08:00–12:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–16:00
  • Sunday 08:00–12:00

What does an Approved Service endorsement mean?

Which? Trusted Traders has endorsed Ideal Heating under our approved service scheme, this means that we only endorse certain aspects of the business. The "Approved Service" ribbon logo details exactly which services they have been endorsed for. We are proud to endorse Ideal Heating for any out of warranty servicing and repair work that they carry out. For more information please contact us here at W?TT or ask Ideal Heating directly.

About

Ideal Heating has been heating British homes for over 100 years. Our boilers are made in the UK at our manufacturing site in Hull, East Yorkshire.

Our range of boilers are designed to be suitable for a variety of homes. Our combi boilers are most suitable for a smaller home, while our traditional heat only or system boilers are ideal for a home with multiple bathrooms. We also have our own intuitive and intelligent range of heating controls (smart thermostats, timers and accessories) for the full range of Ideal boilers, including our flagship Logic and Vogue models.

No matter which you choose, our boilers are reliable, offer superb value and with warranties of up to 12 years, they won’t let you down. Furthermore, we believe that customer support is just as important as engineering excellence, so you can rely on us to be ready and able to help 364 days a year. We endeavour to get one of our engineers to your home the same day of your call or the following day.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
6 reviews
Customer Service
4.5
Quality
4.8
Value
4.7
Sort by
Endorsement Reference
Customer Service
Quality
Value
Had my Ideal Boiler serviced recently in the last 2 months. Excellent as I told the lady at Ideal Boilers. Given a reference number and a time that suited us. Prior to the allocated time, a gentleman rang me, said should be with you within 20 min to half-hour. Also followed up just beforehand. Came to the door, fully protected with a mask and gloves. Came in chatted with us and had a look at the boiler. Left him to it, called me later, all fixed. Said to us that if we get a similar problem, try this and wrote it all down. Very clean and tidy. Had a friendly chat and then on his way. The lady at the office that I spoke to was very knowledgeable, our boiler had symbols to tell the engineer what's at fault and will get a slotted gate. Initially given a date 2 weeks but within the hour called me back to arrange sooner. Extremely pleasant. Very good service. Wasn't quoted as covered in the warranty. From my experience, would recommend it.
Posted on 10/06/2021 , work completed (undated)
Endorsement Reference
Customer Service
Quality
Value
They repaired a boiler within the guarantee in tenanted property. Very happy, superb job. they were on time, very friendly people. Was about 2-3 months ago now. Was done efficiently.
Posted on 10/06/2021 , work completed (undated)
Endorsement references
Customer Service
Quality
Value
Over the moon with this company, first time using them and I wouldn't hesitate to have them back. Very confident and commutative. The engineer that came out and saw me was second to none and a great asset to the business. I would highly recommend
Which? Trusted Traders Consumer Posted on 10/06/2021 , work completed 10/03/2021
Endorsement Reference
Customer Service
Quality
Value
Had my annual boiler service this past April and happy
Which? Trusted Traders Consumer Posted on 10/06/2021 , work completed 01/04/2021
Endorsement Reference
Customer Service
Quality
Value
Had a fault on boiler, made a noise, stopped working. They came out within 24 hours and they stripped boiler down. Got it going again. Nice lad and polite. Was completed this past Feb/March. Under warranty so didn't pay anything. Very good, Absolutely would recommend.
Which? Trusted Traders Consumer Posted on 10/06/2021 , work completed 15/02/2021
Endorsement Reference
Customer Service
Quality
Value
We had a boiler installed, 4 or 5 years ago but covered with a 10 year guarantee, had serviced and were there within 2 days even on Easter bank holiday. Kept informed with text messages. Can only praise and would definitely recommend.
Which? Trusted Traders Consumer Posted on 10/06/2021 , work completed 05/04/2021