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Trusted Traders

I Love Boilers Ltd

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5.0

63 Reviews

About

I Love Boilers is a dedicated boiler and central heating installation and repair specialist.

We understand that integrity and honesty are fundamental qualities when trusting a company to undertake work in your home. We always endeavour to meet our customers’ needs; providing the best possible service and advice. Each job is undertaken with the same care and dedication we would apply in our own homes.

Boiler installations are our speciality. Work is undertaken quickly and to the highest standard, ensuring your home is back up and running as soon as possible. Disruption is kept to a minimum and our engineers are clean, courteous and respectful.

Fault finding is our passion and we do it well. With a wealth of experience and accreditations and qualifications from the most respected trade organisations, we offer affordable and effective solutions to problems.

We are the company other engineers contact when they are stuck and cannot resolve complex technical problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Underfloor heating
    • Radiators and central heating
    • Gas emergencies
    • Gas fire repair and servicing
  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
63 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
A complex job with an outstanding result
Customer Service
Quality
Value
From quote to completion of a complex job, Tom and his team were brilliant. My old boiler was located in a shed at the back of the house and I wanted the new boiler to be located two floors up and inside the house. I already had two quotes for the work. Both the cheapest and the most expensive quotes wanted to run pipe work up the outside of the house - which I didn’t want. When Tom arrived he became a ‘pipe detective’ - determined that all the pipe work should be located within the house - exactly what I wanted. He apologised that there would be some ‘disruption’ to the decorations in the hallway. In the event this was absolutely minimal and consisted of access ‘hatches’ being made to where some existing pipe work was enclosed in boxing. Tom gave a detailed quote and when I wanted to have new thermostatic radiator valves to all the radiators, he told me the extra cost involved well in advance of the work beginning. All my queries before commencement of the work were answered in record time. Tom and his team did an outstanding job. They arrived on time, didn’t make a drama out of the difficult parking conditions, completed the job in 3 (very happy) days and the house was left absolutely clean and tidy. Tom is a good communicator, reliable, trustworthy, well informed and passionate about his job. My *perfectionist* builder commented on how neat the pipe work is, and what a fabulous job Tom and his team have done.
Customer in Greater London Posted on 20/10/2020 , work completed 09/10/2020
Great work and professional service
Customer Service
Quality
Value
Really pleased with my new boiler; from initial enquiry to quoting, fitting and follow up, I only have positive things to say. Tom and his colleague were a pleasure to meet, the price was reasonable and he gave helpful advice as I was trying to decide where to locate the new boiler. Would gladly recommend I Love Boilers Ltd in the future.
Customer in Greater London Posted on 02/02/2020 , work completed 27/01/2020
Boiler replacement and system update
Customer Service
Quality
Value
This company may be good for strict forward boiler replacement in my experience. Any additional work was a hassle and his attitude 'I am not your refurbishment plumber' is contrary to all reviews I see. We then had tense moments over the bill and additional costs. I paid him in full to get rid of him.
Customer in Greater London Posted on 26/12/2019 , work completed 31/07/2018
New boiler
Customer Service
Quality
Value
This trader is absolutely amazing. They are efficient competitive reliable clean tidy patient do whatever is required not necessarily what has been requested. No hesitation in recommending
Customer in Greater London Posted on 27/11/2019 , work completed 23/11/2019
The trader replied (on 30/01/2020)
Thank you for your feedback. I am happy you are pleased with the installation and it was a pleasure to work for you. All the best from I Love Boilers
Excellent work
Customer Service
Quality
Value
I was very pleased with the boiler installation work and with the professional attitude shown by Tom. So much so that I then had a second boiler fitted into another property and recommended him to a friend who subsequently also used his company. I have found any follow-up questions are quickly responded to and resolved. I would not hesitate to continue to recommend his company.
Customer in Greater London Posted on 27/10/2019 , work completed 21/05/2019
The trader replied (on 30/01/2020)
Thank you for taking the time to give feedback. It is always very pleasing to get repeat business from customers and i am very grateful for you recommendations. Keep warm and all the best from I Love Boilers
Boiler replacement - first class service. Highly recommended.
Customer Service
Quality
Value
New boiler installation and new gas feed pipework. Excellent service from quote stage to finished job. Price for the work was very competitive (we obtained comparative quotes before selecting), and the work was completed in accordance with the quote with no extras. Tom and his colleague were a pleasure to deal with. The work was completed to a high standard, including cleaning, tidying and removing all rubbish at the end of the job. First class service. Highly recommended.
Customer in Greater London Posted on 04/10/2019 , work completed 03/10/2019
The trader replied (on 30/01/2020)
Very grateful for you feedback. We always strive to give the best job possible and it is a great boost to hear good things from customers. All the best. Tom Bronks I Love Boilers.
Excellent work
Customer Service
Quality
Value
Tom came over to service the boiler. I asked about another issue re the heating system and radiators not getting hot enough. Tom reviewed the system and then took the time to re balance the radiators. Immediately there was an improvement. He explained a couple of parts that should be replaced and went off to get them and fit them within the same visit. Just a pleasure doing business with Tom. I would certainly recommend.
Ian in Greater London Posted on 30/09/2019 , work completed 30/09/2019
The trader replied (on 30/01/2020)
Ian, Thank you for the feedback. I am pleased that we achieved a good result for and were able to get the parts straight away. All the best. Tom Bronks I Love Boilers
Honest, reliable and knowledgeable
Extremely efficient and professional, excellent work and easy to deal with. Will use from now on. Fitted new boiler, powerflush, Nest, fitted new victorian style radiator. Subsequently then serviced three boilers in rental properties for me.
Customer in Greater London Posted on 22/08/2019 (Reviewer did not use service)
The trader replied (on 30/01/2020)
Thank you for providing feedback. We always strive to be easy to deal with and professional. Your positive feedback is very encouraging and we will continue to do our best. Tom Bronks I Love boilers
Fixed radiators
Customer Service
Quality
Value
Tom did a great job. Prompt and friendly. In addition, he was really informative about upkeep and troubleshooting any further problems. Fantastic job.
Customer in Greater London Posted on 21/08/2019 , work completed 26/07/2019
The trader replied (on 30/01/2020)
Thank you for your feedback. It was a pleasure to deal with you and great that you are pleased. All the best. Tom Bronks I Love Boilers
Excellent and very professional work
Customer Service
Quality
Value
Tom communicated clearly by email and WhatsApp, arrived on time and was very professional. He installed a new boiler at our flat and flushed through the system. He was efficient, tidy and extremely helpful throughout the day . He checked everything was working before leaving and finished early. He had to cut into some pipe boxing to complete the work, but left it very neat both outside the cupboard and inside. He guarantees his work and he did an outstanding job. I would definitely recommend him.
Lucy Posted on 05/08/2019 , work completed 01/08/2019
The trader replied (on 30/01/2020)
Lucy, Thank you for the feedback. It makes the Hard work worth while to get such a positive review. Keep warm and all the best. Tom Bronks I love boilers