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Endorsed by Which? Trusted Traders

J A Steel & Son Limited

Profile thumb jasteel logo  spot 281
5.0

124 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Established 1899
Family Run Business
Fully Insured
Members of British Association of Removers
Best Price Guarantee

What we do

  • Removals

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
124 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent service, highly recommended
Customer Service
Quality
Value
JA Steel and Son handled my move from London to the North of England smoothly and efficiently. Tony and the team could not have been more helpful, friendly or professional: they really went the extra mile, and I felt reassured throughout that my belongings were in safe hands. Everyone in the office was courteous and pleasant throughout. Particular thanks are due to Norene. I am very happy with the service I received, and would not hesitate to recommend JA Steel.
Fiona in Middlesbrough Posted on 02/07/2021 , work completed 20/06/2021
Very professional guys
Customer Service
Quality
Value
Very professional guys. Polite and couldn’t do enough for us. Dismantled and set up everything the other end. Very reasonable prices
Customer in Greater London Posted on 18/05/2021 , work completed 06/05/2021
Really, Really Good
Customer Service
Quality
Value
Before moving I was very stressed, but Chris and move team sorted all concerns about moving. All staff were really helpful, polite and very thorough. They packed my all stuff really well. Long story short, I'm very pleased with easy communication and the excellent service. See you next time!
Customer in Hertfordshire Posted on 05/05/2021 , work completed 28/04/2021
Dancing into the sunset
Customer Service
Quality
Value
I was so thrilled by your quote, and service that I have already recommended you to a friend. The best thing was the attitude and demeanour of your chaps: their goodness, skill, speed and efficiency were astonishing and were a credit to your recruiting. I just can't praise the firm enough, from the initial evaluation, immediate follow-up despite covid difficulties, prompt phone manner and the truck driver's laid-back expertise negotiating tiny streets and rural roads. It was a complicated three-destination job, and a few things got in the wrong place, but I have nothing but respect and gratitude for a sound, local family business, with the best branding in London!
Customer in Suffolk Posted on 09/12/2020 , work completed 08/12/2020
Highly professional
Customer Service
Quality
Value
Sarah was my main contact point and she has been awesome during the whole process - very responsive and helpful . The move team handled all our boxes/furniture with care and ensured they put the respective boxes in the correct rooms. Highly recommend if you are looking for a removal company who will look after you.
Customer in Greater London Posted on 17/11/2020 , work completed 16/11/2020
Great guys
Customer Service
Quality
Value
I normally don’t leave reviews but my process of finding a mover to move from London was very dependent on the reviews so I feel obligated. From the first company contact with Colin Turner, Relocation Specialist, I received timely, courteous attention. Aaron the driver, was very polite and explained to us what the procedure was and what was needed. Aaron was very knowledgeable, and, fast! Knew exactly what I needed, the care and handling of my belongings, from packing to transporting and did an incredible job of moving my furniture. I was very pleased with everything, professionalism and knowledge of everyone. Aaron is definitely an asset to your company and will definitely be calling them again if needed. I am very happy and would definitely tell others to use them. Excellent, efficient, caring and great service. Thank you so much for the moving assistance and for making the experience both efficient and friendly.
Customer in Greater London Posted on 11/09/2020 , work completed 01/09/2020
Flawless
Customer Service
Quality
Value
Dear Steel's, A huge thank you for a truly flawless move. The moving crew, Anthony and David, we're beyond wonderful. Anthony in particular is such a professional and with such a pleasant personality that he even put a worrier like me at ease. And my mother was very impressed upon seeing at the delivery how carefully each piece of furniture had been wrapped. Thank you, will recommend.
Customer in Greater London Posted on 02/10/2019 , work completed 01/10/2019
Not so good
Customer Service
Quality
Value
We paid for them to pack, to move our effects, and to unpack our crockery and glassware. However, on the day of the move they took considerably longer than they had estimated (original estimate was midday), and by the time they got to our house it was close to 4pm. In addition, they didn’t relocate our stuff in the best possible way – meaning that they weren’t able to unpack our crockery and glassware. After some discussion, they refunded this amount, but I’m not sure I’d use them again.
Customer in Greater London Posted on 09/09/2019 , work completed 03/09/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/09/2019)
Dear Sir, Thank you for your review. All our vehicles are fitted with trackers and I can confirm that we vacated your property at 2pm and arrived at your new property shortly thereafter. All items were delivered undamaged and unloaded into your new property by 5pm. The crockery was not unpacked as there simply was not room to do so in the kitchen. We had arranged for a separate team to come and unpack your crockery but you advised them that you did not want them to do so. Despite this, we refunded you the cost of unpacking. As an organisation we work tirelessly to provide a quality service to all our clients and are continuously striving to improve. We have been relocating domestic and commercial customers for well over 100 years and welcome feedback from all our clients. Yours sincerely Ian Steel
Thanks
Customer Service
Quality
Value
Thank you - very fast, very courteous especially with a lot of heavy boxes.
Which? Trusted Traders Consumer Posted on 08/02/2019 , work completed 08/02/2019
Very pleased
Customer Service
Quality
Value
Very pleased with our removal. Many thanks for all your help. Your efficiency made my move very easy.
S, Middlesex Posted on 23/01/2019 , work completed 23/01/2019