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Trusted Traders

J A Steel & Son Limited

Profile thumb jasteel logo  spot 281

5.0

121 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Established 1899
Family Run Business
Fully Insured
Members of British Association of Removers
Best Price Guarantee

What we do

  • Removals

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
121 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Dancing into the sunset
Customer Service
Quality
Value
I was so thrilled by your quote, and service that I have already recommended you to a friend. The best thing was the attitude and demeanour of your chaps: their goodness, skill, speed and efficiency were astonishing and were a credit to your recruiting. I just can't praise the firm enough, from the initial evaluation, immediate follow-up despite covid difficulties, prompt phone manner and the truck driver's laid-back expertise negotiating tiny streets and rural roads. It was a complicated three-destination job, and a few things got in the wrong place, but I have nothing but respect and gratitude for a sound, local family business, with the best branding in London!
Customer in Suffolk Posted on 09/12/2020 , work completed 08/12/2020
Highly professional
Customer Service
Quality
Value
Sarah was my main contact point and she has been awesome during the whole process - very responsive and helpful . The move team handled all our boxes/furniture with care and ensured they put the respective boxes in the correct rooms. Highly recommend if you are looking for a removal company who will look after you.
Customer in Greater London Posted on 17/11/2020 , work completed 16/11/2020
Great guys
Customer Service
Quality
Value
I normally don’t leave reviews but my process of finding a mover to move from London was very dependent on the reviews so I feel obligated. From the first company contact with Colin Turner, Relocation Specialist, I received timely, courteous attention. Aaron the driver, was very polite and explained to us what the procedure was and what was needed. Aaron was very knowledgeable, and, fast! Knew exactly what I needed, the care and handling of my belongings, from packing to transporting and did an incredible job of moving my furniture. I was very pleased with everything, professionalism and knowledge of everyone. Aaron is definitely an asset to your company and will definitely be calling them again if needed. I am very happy and would definitely tell others to use them. Excellent, efficient, caring and great service. Thank you so much for the moving assistance and for making the experience both efficient and friendly.
Customer in Greater London Posted on 11/09/2020 , work completed 01/09/2020
Flawless
Customer Service
Quality
Value
Dear Steel's, A huge thank you for a truly flawless move. The moving crew, Anthony and David, we're beyond wonderful. Anthony in particular is such a professional and with such a pleasant personality that he even put a worrier like me at ease. And my mother was very impressed upon seeing at the delivery how carefully each piece of furniture had been wrapped. Thank you, will recommend.
Customer in Greater London Posted on 02/10/2019 , work completed 01/10/2019
Not so good
Customer Service
Quality
Value
We paid for them to pack, to move our effects, and to unpack our crockery and glassware. However, on the day of the move they took considerably longer than they had estimated (original estimate was midday), and by the time they got to our house it was close to 4pm. In addition, they didn’t relocate our stuff in the best possible way – meaning that they weren’t able to unpack our crockery and glassware. After some discussion, they refunded this amount, but I’m not sure I’d use them again.
Customer in Greater London Posted on 09/09/2019 , work completed 03/09/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/09/2019)
Dear Sir, Thank you for your review. All our vehicles are fitted with trackers and I can confirm that we vacated your property at 2pm and arrived at your new property shortly thereafter. All items were delivered undamaged and unloaded into your new property by 5pm. The crockery was not unpacked as there simply was not room to do so in the kitchen. We had arranged for a separate team to come and unpack your crockery but you advised them that you did not want them to do so. Despite this, we refunded you the cost of unpacking. As an organisation we work tirelessly to provide a quality service to all our clients and are continuously striving to improve. We have been relocating domestic and commercial customers for well over 100 years and welcome feedback from all our clients. Yours sincerely Ian Steel
Thanks
Customer Service
Quality
Value
Thank you - very fast, very courteous especially with a lot of heavy boxes.
Which? Trusted Traders Consumer Posted on 08/02/2019 , work completed 08/02/2019
Very pleased
Customer Service
Quality
Value
Very pleased with our removal. Many thanks for all your help. Your efficiency made my move very easy.
S, Middlesex Posted on 23/01/2019 , work completed 23/01/2019
Very pleased
Customer Service
Quality
Value
I would just like to say how very, very pleased we were with Daniel and his crew of 2 on our removal on the 10th and 11th. Everything worked to the right timescale, the lads were ultra helpful and polite, and very professional. All in all very good service, so thank you.
Which? Trusted Traders Consumer Posted on 10/01/2019 , work completed 10/01/2019
Removal
Customer Service
Quality
Value
We could not fault this removal company. The guys were very polite and couldn’t do enough for us. Very professional. Will be recommending to others.
Customer in Hertfordshire Posted on 18/12/2018 , work completed 18/12/2018
Thank you so much
Customer Service
Quality
Value
The team that packed the van to move me were great, so helpful, uncomplaining and nothing was too much trouble despite a big unexpected delay.My completion was a day late but they pulled out all the stops to get my furniture back to me on the day I moved in despite it being a really busy time for them. The second team were also really helpful. I wouldn't hesitate to recommend 100%.
Customer in Greater London Posted on 16/12/2018 , work completed 13/12/2018