The guy that repaired the TV started promptly. He was very polite and kept us well informed throughout!

I was having a problem with my Sony television which was covered by a five year John Lewis guarantee. As a result I contacted John Lewis and they made arrangements for J.F. Associates, Garsington, Oxford to make contact with me to arrange a home visit. Before making the visit, the company spoke to me on the telephone to ascertain the nature of the problem, asked me to send photographs of the television to enabled them to order the correct parts and arrange a date for the home visit. Approximately one week later, an Engineer ( John) from J. F. Associates arrived at my home address and within fifteen minutes he had replaced and tested the faulty part and uploaded the latest firmware. The level of service was extremely professional and I would highly recommend this company.

They always called to update me

Replaced faulty screen on tv that was under guarantee from Richer Sounds, work was carried efficiently and to a good standard.

Happy with the work & service received

Very happy with the service, they finished early then expected.

Sony TV failed and Sony contracted these guys to replace motherboard of TV.

TV was not working - no sound nor picture. It was still under guarantee, being less than one year old. They were very efficient and came around and fixed the problem with no fuss. TV has been working well since.