My boiler broke down in the last cold spell and was subsequently condemned by my breakdown cover. I was told that they could fit a new boiler in 3 weeks. Enter J.T. Cox I phoned them on a Tuesday explained the problem they gave me a price and came on Friday the same week and fitted a new boiler. The fitters were very quick and efficient and have down a brilliant job. The price was lower than my insurance company was going to charge me for the same boiler. This was the 2nd time I have used this company and would recommend it.

I was charged £90 by JT Cox ltd to exchange a £4 light switch in a house I rent out. this was a simple exchange as the house had been rewired a few years earlier. When the invoice arrived via my Agents I queried the charges, which they tried to justify with an extortionate 'call out' charge. They were not 'called out' and certainly didn't respond with any urgency, but fitted the job in with other works in the area. After some 'toing & froing' finally agreed to may a gesture £10 refund on a bill that had been paid by the agent. It then took over 5 months to sort out a minor refund with the agents. It is highly unlikely I would use these again for work at any of my properties.

We have just completed a full "back to brick" bathroom refurbishment in our 1930's 3-bed semi-detached house. The whole process was completed to an exceptionally high standard and the quality of workmanship was second to none. Special mention must go to George and Dave who were diligent, patient, and as it turned out perfectionists. The project was not without its challenges primarily because none of our walls or indeed the floor were straight and true. This is where J T Cox came into their own, every problem was met full on; options were given and we were able to make informed decisions. I am sure we were not the easiest clients JT Cox have ever had, however, our expectations were met and superseded. I am certain we could have had our refurbishment done more cheaply, however, I am a firm believer in the adage " you get what you pay for" and with this in mind, primarily because of the quality of the work carried, out the bathroom has paid for itself in terms of the value it has added to our home. Thanks to Chris and his team, we have absolutely no reservations in recommending them to carry out work on your property.

We’ve recently had a new boiler, bathroom extension including total refurbishment, all completed very professionally by J.T. Cox Group Ltd. From the initial planning and design to completion, high standard of work carried out throughout the project. Fully informed every step of the way, very polite and courteous staff. Many Thanks to all concerned especially Rob, Dave, George & Luke for their hard work, especially during these difficult times with Covid, social distancing maintained at all times. We were so pleased with their standard of work also had a radiator moved by J.T. Cox Group Ltd today. Highly recommend.

I had a complete bathroom refit. The work proved to be much more challenging than expected due to the age of this house. The engineers from J.T.Cox were ready to tackle anything and to create what I wanted. When difficulties arose they successfully worked around and solved them to my satisfaction. Every person I dealt with was very honest, professional and reliable. I would definitely ask them to do any work in my house in the future.

After having my bathroom completely redone last year I was so pleased with it I then decided to have a new kitchen. Once again I absolutely love it. Its so good to have a company you can trust. The whole team are brilliant. they help you all through with any choices and decisions to be made. thanks to all of you. R Davies

After 20 years of making do with our kitchen we took the plunge and started looking at local companies to see what was possible. We saw an advert in the Rhyl Journal for J T Cox who are based on the Rhuddlan HTM Business Park and followed that up by visiting their web site. We were impressed with the customers' testimonials and visited the office. It wasn't a posh show room but a friendly place where the staff were helpful and knowledgable. George visited us at home and listened to our ideas, then came up with a plan, schedule and estimate. Eventually we agreed and the work started. Kyle was the main fitter and was excellent although the time frame of 7 working days for a totally new kitchen slipped to 10, the quality of the work was exceptional and some changes that we wanted were accommodated without question. It was comforting to know that the whole project was managed and that the different trades were brought in as necessary. Ongoing communication between the customer and office could be improved but this is a minor detail in the whole scheme of things. We are delighted with the result as are our many family members and friends.

Kitchen remodel and other work throughout the house. The craftsmanship and attention to detail was evident in every aspect of work done. Chris has an excellent team of highly skilled, friendly and professional workmen. The work has been completed to a high standard throughout. As with any big project, unexpected extras crop up but the team weren’t phased by anything and always had a solution. They made sure to keep me informed along the way so stress free! I love my new kitchen and the rest of the house looks great too! Great after service too- new hob cracked and dealt with by the office straight away. Great team, high standards and nothing is too much trouble. Thanks x