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Trusted Traders

JLN Plumbing & Heating Limited

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4.9

161 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are based in Coventry and cover all surrounding areas, offering a variety of Plumbing and Heating solutions.

JLN Plumbing and Heating Ltd was formed in 2007 by James Lacey, who has over 20 years experience in the plumbing and heating industry.

We have a current staffing of three office staff, eight qualified engineers and four apprentice engineers. A fleet of nine fully liveried vehicles and offices in Allesley and Nuneaton.

Skilled in the following areas:
* Gas -Gas safe
* Oil - OFTEC
* LPG - Gas Safe
* Underfloor Heating - National Qualification
* Unvented Cylinders - Building Regs G3 registered

What we do

  • Plumbers

    • Water softener installation and maintenance
    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom suppliers
    • Bathroom design services
    • Wet rooms
    • Bathroom refurbishment
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
  • Fireplace and stove installers

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Home energy analysis
    • Solar panels
    • Solar water heating
  • Gas installers

  • More Services

    • powerflush
    • gas pipe installation
    • gas cooker installation

Customer reviews

4.9
161 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
New tap installation in the kitchen.
Customer Service
Quality
Value
A plumber installed a new Bristan tap in my kitchen this morning. There were no problems removing the old one and I am very pleased with what I have now with the cold water flowing properly again. He did a small change to the plumbing underneath the sink so that if an occasion arises the hot water supply can be isolated. The plumber did all of his work quietly and efficiently, and I am very pleased with the result. I have no hesitation in recommending JLN Plumbing, and if another occasion arises I will use their services again.
Customer in West Midlands Posted on 27/10/2020 , work completed 27/10/2020
Good Service for a Change
Customer Service
Quality
Value
Just had the engineer John out from JLN Plumbing and Heating. We have an old boiler and thought we would be told it needs replacement, but not the case. He found the fault straight away and has ordered the part required to be fitted as soon as it arrives hopefully within the next day or two. I wouldn't hesitate to recommend JLN or John brilliant service so far.
Customer in West Midlands Posted on 20/10/2020 , work completed 20/10/2020
Heating Problem solved
Customer Service
Quality
Value
We use JLN to undertake the annual gas safety check and certification on our rental property in Coventry so when the tenant reported a problem with the hot water and heating I asked JLN for help. They were able to attend promptly (within 2 working days) The text appointment confirmation to both myself and the tenant was really useful. The Plumber rang whilst at the job to confirm it had been fixed and the price (much less than I had been anticipating) and an invoice was sent immediately which I could pay online. I am very pleased with the courtesy, efficiency, organisation and professionalism of the company and would highly recommend.
Customer in South Gloucestershire Posted on 20/10/2020 , work completed 20/10/2020
Job done fast!
Customer Service
Quality
Value
Engineer came to repair my boiler. Came so quickly, on time and did a great job so fast. The cost was within my budget. Great customer service as well. Very pleased with this company indeed.
Customer in West Midlands Posted on 16/10/2020 , work completed 16/10/2020
Efficient boiler service
Customer Service
Quality
Value
Reece texted he was on his way for time slot as agreed. He completed boiler service explaining what he was doing and answered any questions I had with useful suggestions. Very friendly tidy efficient service from JLN as usual.
Customer in West Midlands Posted on 15/10/2020 , work completed 15/10/2020
Definitely recommend
Customer Service
Quality
Value
Turned up when they said they would and did the job without any fuss or bother and at a fair price (replace a dishwasher fitting). Probably the most stress free plumbing experience I have ever had!
Customer in West Midlands Posted on 08/10/2020 , work completed 07/10/2020
Why can’t all plumbing firms be like this!
Customer Service
Quality
Value
Always great service. They just do the job. Answer the phone. Have a sensible conversation. Make an appointment. Text when on way. Turn up. Do the job. No hassle.
Customer in Warwickshire Posted on 22/09/2020 , work completed 22/09/2020
Great service
Customer Service
Quality
Value
Came for boiler service 11th Sept and 10 days later to replace a faulty central heating valve. Communication with the company was great and they came on time (With a text to say when engineer is on route). Engineer was courteous and cleaned up after the work. Great company to use.
Customer in West Midlands Posted on 21/09/2020 , work completed 21/09/2020
Hot Water and Central Heating not working
Customer Service
Quality
Value
Following an urgent call over the weekend Justin arrived on time on Monday morning and after a short investigation identified the problem and resolved it. He explained the problem and showed how to resolve it should it be necessary. Excellent service, would recommend.
Customer in West Midlands Posted on 14/09/2020 , work completed 14/09/2020
Great to find trades that can be trusted
Customer Service
Quality
Value
I have used JLN plumbing for the past few years, be that the annual service of my boiler, deal with a query I had with my underfloor heating or most recently changing radiators. I have always found them really easy to deal with, all very polite and pleasant, from the office team to the engineers that turn up to do the work. All work is confirmed and you get messages on the day to confirm they will be attending, who will be attending and when they are on their way so you're not left hanging around all day waiting. Their prices are reasonable and their quotes clearly set out everything that they will do. I've found it difficult over the years to find traders I can trust so when I find one, I try and hold onto them - JLN is certainly a company I will be holding on to.
Customer in Warwickshire Posted on 06/09/2020 , work completed 27/08/2020
Boiler Service
Customer Service
Quality
Value
Justin arrived promptly and serviced the boiler, he also carried out a check on the outside gas supply, something I hadn't seen before. He was very competent, friendly and chatty. I received an e mail confirming the time and date for the work and the lady who took the phone booking was very pleasant and efficient. The price seemed reasonable. I would contact JLN again for heating work.
Customer in West Midlands Posted on 04/09/2020 , work completed 04/09/2020
Lifesaver - Job well done, great value
Customer Service
Quality
Value
Had a bad problem with no hot water or pressure - suffering ice cold showers and family on my back to get it sorted (wife & 3 daughters!). First plumber charged a fortune, did a temp fix that stopped working an hour after he left. JLN sent the right engineer who diagnosed and permanently fixed the problem in 30 mins at half the cost! Fast, reliable, courteous, knowledgeable, experienced. I have JLN on speed dial now!
Customer in West Midlands Posted on 27/08/2020 , work completed 27/08/2020
Very highly recommended indeed
Customer Service
Quality
Value
I use this company to manage my elderly mums plumbing and boiler maintenance needs. I cannot fault the professionalism. Anything urgent I know they will help me. Not the cheapest, however you pay for what you get and they are worth every penny to me. They are very helpful indeed on the phone and the Engineers are brilliant. I will I had a JLN in Cornwall. Thank you JLN.
Customer in Cornwall Posted on 11/08/2020 , work completed 11/08/2020
The trader replied (on 27/08/2020)
Thank you for your very kind words, we pride ourselves on our service and makes us all so happy to hear feedback like this!
Boiler service with a smile
Customer Service
Quality
Value
Justin has just finished servicing our boiler and fixing some broken bits. He was such a lovely guy; friendly, answered all my questions, polite and an absolute credit to JLN Plumbing. He was unable to service the boiler on his first visit due to a switch that needed replacing so he arranged for two days later. The switch was fixed and boiler serviced within about 1 1/2 hours. I look forward to seeing him again next year to service the boiler again. We have other plumbing work that needs undertaking and we will not hesitate contacting JLN in future.
Customer in Warwickshire Posted on 05/08/2020 , work completed 05/08/2020
Great service
Customer Service
Quality
Value
The communication with JLN is always very impressive. Appointment booked online and an email confirmation received soon after, on the day of the appointment a text is sent with the engineers location and profile so you know who and when to expect arrival. Would have like the engineer to wear a facemask in the property though.
Customer in West Midlands Posted on 04/08/2020 , work completed 04/08/2020
New hand basin tap.
Customer Service
Quality
Value
We use JLN for all our plumbing jobs. They were a great find! They arrange a time to visit, text when they are on the way, turn up, and do the job. No fuss. No melodrama. A breath of fresh air.
Customer in Warwickshire Posted on 25/07/2020 , work completed 23/07/2020
Hot water thermostat
Customer Service
Quality
Value
Investigations into hot water timer found the thermostat not working properly. Explained fault and quoted immediately. Booked in for next day to replace the thermostat. All done on time and now have hot water.
Customer in West Midlands Posted on 24/07/2020 , work completed 24/07/2020
Always do what they promise - great service
Customer Service
Quality
Value
I would highly recommend JLN...Such a slick process from the initial call followed up with a text, to the work being carried out, I was kept informed the whole time. Engineers are so friendly and felt very safe to deal with especially in the current situation
Customer in West Midlands Posted on 14/07/2020 , work completed 14/07/2020
Quick response
Customer Service
Quality
Value
Quick response, polite cheerful engineer , who cleared the airlocks from our system and left the boiler working satisfactorily
Customer in West Midlands Posted on 13/07/2020 , work completed 13/07/2020
Quality work and professional service
Customer Service
Quality
Value
Replacement bathroom suite, including stud work to enable the addition of a shower/enclosure, re-tiling, etc - all completed to a high standard, to time and within agreed budget. Took time ahead of the job to understand our requirements, offer advice and finalise the small details. Throughout the job the fitters/tiler etc were wholly professional and engaged with us to discuss ongoing timings and any potential alternative considerations that were available to us once the work had commenced. Very pleased with all aspects of the job - would recommend.
Customer in Posted on 06/07/2020 , work completed 08/06/2020
Annual Boiler Service
Customer Service
Quality
Value
Justin was pleasant and professional. The boiler service was completed and the area left tidy. Will see you again next year. A company I would recommend.
Customer in West Midlands Posted on 18/06/2020 , work completed 18/06/2020
Boiler service.
Customer Service
Quality
Value
My yearly boiler service was carried out promptly and efficiently by Justin. This boiler was fitted by JLN and it just sits there and does its job.
Customer in West Midlands Posted on 16/06/2020 , work completed 16/06/2020
Excellent work
Customer Service
Quality
Value
Replaced wc and put in a washbasin into the utility room. All done in the time stated and they cleaned up after they had finished to perfection. Definitely will use them again in the future for any work needed.
Customer in West Midlands Posted on 12/06/2020 , work completed 11/06/2020
Boiler service. Cistern repair
Customer Service
Quality
Value
Guys arrived on time. Carried out the work then explained what they had done. Would highly recommend this company.
Customer in West Midlands Posted on 11/06/2020 , work completed 11/06/2020
Prompt and professional
Customer Service
Quality
Value
Toilet cistern fixed. Prompt service, professional, friendly worker, quality job done to quoted price. Recommended.
Customer in West Midlands Posted on 02/06/2020 , work completed 02/06/2020
Excellent service
Customer Service
Quality
Value
Reece changed our kitchen mixer tap and replaced our outside tap (which had started leaking). Prompt, friendly, helpful engineer. No mess. Help and advice given on other plumbing issues. Very pleased.
Customer in West Midlands Posted on 02/06/2020 , work completed 02/06/2020
Replacement taps
Customer Service
Quality
Value
I recommend JLN Plumbing. Not only incredibly efficient they advise costs before the work begins. They are friendly, polite and respectful.
Customer in West Midlands Posted on 29/05/2020 , work completed 29/05/2020
Friendly, efficient service.
Customer Service
Quality
Value
George arrived at the agreed time, identified the problem and resolved it promptly. It was easy to report the problem and arrange for someone to visit, and, considering, the unusual times we are currently living in, I didn't have to wait to long. George is a great ambassador for JLN!
Customer in West Midlands Posted on 29/05/2020 , work completed 29/05/2020
Installation of new boiler and replacement of radiator
Customer Service
Quality
Value
I have just had a new boiler and a radiator replaced by JLN Plumbing and Heating. They initially came out to repair my old boiler, but taking into account it’s age and the cost of the repair, I opted for a new Vaillant boiler. Reece and Connor worked non-stop in the searing heat in my loft and the job was completed in 6 hours. They were polite and friendly and cleaned up after themselves. They also showed me how the boiler and thermostat worked. From calling to book the initial visit, to the survey by Jim to quote me for the boiler, to the installation, JLN have been efficient and reliable. I wouldn’t hesitate to use them again and would definitely recommend them. Thank-you JLN!
Deborah Leedham Posted on 27/05/2020 , work completed 27/05/2020
Will definitely use again
Customer Service
Quality
Value
George arrived on time. Very polite and courteous. Changed a tap and looked at a leaking radiator. Very tenacious in sorting out the problem. Thank you. Recommend highly.
Customer in Leicestershire Posted on 26/05/2020 , work completed 26/05/2020
Fast Cistern fix
Customer Service
Quality
Value
George from JLN arrived on time this morning, his work is exemplary a credit to JLN he was quick, efficient and polite. I have used JLN before and would almost certainly recommend and use there services again.
Customer in West Midlands Posted on 22/05/2020 , work completed 22/05/2020
Efficient with great communication
Customer Service
Quality
Value
I have used this company to do gas safety checks for the last 3 years, always efficient, communicate effectively and prompt
Customer in Leicestershire Posted on 13/05/2020 , work completed 12/05/2020
Excellent Service!
Customer Service
Quality
Value
Excellent service from JLN Plumbing this morning. We had a text to remind us Reece was arriving. He arrived promptly and installed the outside tap in record time and left everything very clean and tidy. Keeping the phone number as I'm sure we will use them again in future. Well recommended!
Customer in West Midlands Posted on 06/05/2020 , work completed 06/05/2020
Brilliant Service!
Customer Service
Quality
Value
JLN plumbing could not have provided us with a more efficient service. We had been without a boiler for 2 days and from making an initial call to their office, John arrived shortly after. Both issues were assessed and fixed within a couple of hours, we’re delighted and would thoroughly recommend them!!
Jo Posted on 30/04/2020 , work completed 30/04/2020
Great work and very friendly
Customer Service
Quality
Value
We have used JLN a few times now and each time they have been brilliant. Each time we have called to book a job they've been able to book us in within the next couple days, and even same day for the most recent job. The price is always very reasonable and the workers are very friendly and competent. Can't recommend highly enough
Rob Posted on 27/04/2020 , work completed 27/04/2020
Another great job by JLN
Customer Service
Quality
Value
A great job completed by JLN today. Quick and efficient, and all done by 8.30 am. I continue to be extremely satisfied with this company and would highly recommend.
Paul in West Midlands Posted on 23/04/2020 , work completed 23/04/2020
Quick efficient and polite toilet fix
Customer Service
Quality
Value
Quick, efficient and polite plumber. Toilet fixed without fuss. Price was quoted upfront and reasonable price. Would recommend and use them again.
Customer in West Midlands Posted on 15/04/2020 , work completed 15/04/2020
Trustworthy
Customer Service
Quality
Value
Leaky pipe problem on a bank holiday and in a lockdown, they returned my call within minutes and organised a call for the following working day. As regular customers of JLN they knew my ‘unusual’ system and dealt with it quickly and efficiently whilst also mending another problem which they had record of, from the last boiler service, amazing service.
Lynda Posted on 14/04/2020 , work completed 14/04/2020
Excellent service
Customer Service
Quality
Value
Our toilet cistern was constantly filling so we had to turn off our water supply to the whole house as so much water was being wasted. I phoned JLN, being very mindful of the Covid crisis, and they were very helpful and although they couldn't send anybody out that day, they would be able to get a plumber to us the next day. A few hours later I received a phone call from the plumber who had finished a job early and was able to get to us that same day. He was very professional and sorted the problem for us. When people ask for recommendations for plumbers on our local Facebook page, JLN are always suggested and I can see why. Excellent service, thank you.
Customer in West Midlands Posted on 08/04/2020 , work completed 07/04/2020
Great work at a difficult time
Customer Service
Quality
Value
Really impressive! We had an emergency with a pipe leaking behind the wall, so although we were reluctant due to the Coronavirus outbreak we had to call someone in. Very fast response: we emailed on Sunday evening, and the engineer was with us on Monday morning. He identified and fixed the problem really quickly, left no mess whatsoever, and was very responsible with regards to maintaining social distance. We're very grateful and would 100% recommend this company again.
Customer in West Midlands Posted on 01/04/2020 , work completed 30/03/2020
Superb service from start to finish
Customer Service
Quality
Value
In short: first class service from quote to job completion. In long: - Initial contact very simple via web form; engineer visit confirmed within bourse - Regular text comms including link to engineer profile to show name and gas safe registration with photo (great for those keen to verify ID of visitors) - Detailed, thorough explanation of planned work, including reasons for selecting various items - and which didn’t need replacement and why - Detailed, accurate and competitive quote; no hidden charges or surprises - Agreed to fit in the job during social distancing guidance from UK government, classed boiler replacement and white goods installation as emergency due to two small children in the house - Friendly, professional, diligent work from beginning of job to completion; both the installer Reece and his apprentice Jamie were courteous, efficient and thorough in every aspect of the job; no problem was a blocker, there was always a solution to get the job finished; they are both a credit to JLN plumbing. Summary: highly recommended
Customer in Warwickshire Posted on 26/03/2020 , work completed 26/03/2020
Good job done well
Customer Service
Quality
Value
Very polite, having problems with controls. Solved my problem I am over 80 so it was understandable, thank you!
Customer in West Midlands Posted on 18/03/2020 , work completed 17/03/2020
Suppled and installed a new Worcester Greenstar Highflow CDI floor standing condensing boile
Customer Service
Quality
Value
Excellent from start to finish. Not the first time I have used JLN, and will not be the last. Clean, proffesional, thourough, polite, dependable. Bit expensive but worth the extra to get a first class job.
Customer in West Midlands Posted on 17/03/2020 , work completed 17/03/2020
Professional, friendly, efficient.
Customer Service
Quality
Value
Installation of new boiler, radiators and new copper piping. Engineers were on time, worked extremely hard and completed work to a high standard. They were polite and friendly and explained operating instructions patiently and clearly.
Annette, West Midlands Posted on 13/03/2020 , work completed 13/03/2020
Boiler service, gas safety report and tap fix
Customer Service
Quality
Value
Year on year, JLN consistently proves customer service is high on their agenda. From the initial enquiry, to accurately answering technical queries, providing competitive quotes, undertaking the work itself and arranging payment & issuing any paperwork (landlord gas safety certificates, etc); JLN has never let me down. Competitive price, very prompt, highly professional plumbing engineers, and geared to be as hassle free as possible. I have found they are always ready to help out wherever possible. Please keep it up!
Customer in South Yorkshire Posted on 08/03/2020 , work completed 05/03/2020
Boiler service
Customer Service
Quality
Value
Great customer service from start to finish. Communication is excellent - costs explained up front on booking, got a text with my booking confirmation, followed by a text when the engineer is on the way that includes all of their details and the ability to track them to your door. The engineer (Justin) arrived as scheduled and completed the service cleanly and efficiently. He was very knowledgeable and reassured me my boiler is working correctly even though it is a bit old. This is the second time I have used JLN and I would definitely use them again and would highly recommend them.
Customer in West Midlands Posted on 20/02/2020 , work completed 20/02/2020
Good job done well
Pleasant hard working lad. Matt did an excellent. Neat job, on time. Repaired some damage done by the previous workmen to the brickwork. Very happy with all the aspects of the job. Left all clean and tidy.
Customer in West Midlands Posted on 18/02/2020 (Reviewer did not use service)
Prompt and Professional
Customer Service
Quality
Value
Excellent service. Very impressed.
Michael, West Midlands Posted on 11/02/2020 , work completed 11/02/2020
Combi-Boiler Annual Service
Customer Service
Quality
Value
JLN installed a new combi-boiler system a few years ago and found the service & installation impeccable with very neat modifications from the original outside flue boiler. Since then we have the system thoroughly checked and serviced by JLN with no problems, at a very reasonable price. The same was carried out at my parents house with the same very good service including other plumbing jobs over the years.
Customer in West Midlands Posted on 06/02/2020 , work completed 06/02/2020
Excellent service, timely and thorough.
Customer Service
Quality
Value
I initially contacted them for some caulking and the change of a flush mechanism. Over the course of 3 visits we found several issues with my bathroom, to which the team provided solutions and alternatives. Later corrections due to my bad communication of the issue were not charged. Overall an excellent experience. Tidy, timely, competitively priced and excellent with communication. Would highly recommend!
Customer in Warwickshire Posted on 03/02/2020 , work completed 03/02/2020
Great service
Customer Service
Quality
Value
Had my boiler serviced today. No issues, full explanation given as to what he did. Quick, polite and a good all round service provided. Have used these several time now including for plumbing problems. Would recommend to anyone.
Customer Posted on 31/01/2020 , work completed 31/01/2020
At last a company living up to my expectations!
Customer Service
Quality
Value
I was recommended to use JLN Plumbing and they lived up to expectations. They first visited my parents with great communication to who and when they would arrive giving me peace of mind. With my appointment on the day I had an issue with times they bent over Backwards to help. There employees were respectful of my home polite but friendly. Best of all I can now have hot showers !!!
Customer in Warwickshire Posted on 28/01/2020 , work completed 28/01/2020
Punctual and tidy
Customer Service
Quality
Value
I had a new central heating boiler fitted. The quote was adhered to and the engineer (Scott Jenkins) arrived on time and worked through the day to complete the installation. He checked that all the radiators were working and patiently explained the new heating control system. He returned the following day to answer some queries I had about the new controls. He is a very pleasant young man; nothing seemed to be too much trouble for him.
Customer in West Midlands Posted on 13/01/2020 , work completed 07/01/2020
A professional company
Customer Service
Quality
Value
This company is a rare example of a small, friendly family run firm, but with the highest standards of commercial conduct you will find anywhere. From the moment you first make contact to the moment they complete the job, it is a real delight to deal with them. Text confirmation of appointments, prompt arrival and competent service. Professional documentation of Gas Safe Certificates and clear printed invoices, etc. My first port of call for any plumbing services . Many thanks!
Customer in West Midlands Posted on 11/01/2020 , work completed 10/01/2020
The trader replied (on 22/01/2020)
Thank you for such a great review! We are really pleased that you had such a positive experience and that you enjoyed using our services. Please don't hesitate to contact us if we can help you in the future! - Faye
New Boiler
Customer Service
Quality
Value
I needed a new boiler fitted and I found the JLN Plumbing advert in my local magazine. I called JLN and they were really accommodating, very easy to deal with, and came out immediately to carry out a survey and give me a quote for a Vaillant Boiler. I already had a quote from the British Gas and it turned out that JLN was a better deal than British Gas could manage - and I'm happier to give my business to a local company. So within days I have a new boiler fitted. And thanks to the Technicians who made a nice neat clean job.
Customer in West Midlands Posted on 29/12/2019 , work completed 19/12/2019
The trader replied (on 22/01/2020)
We are really glad we could help you and that you are so happy with our services. Thank you so much for leaving such a kind review, we look forward to working with you again in the future. - Faye
Boiler service
Customer Service
Quality
Value
As always I was very happy with the service I receive from JLN Plumbing and Heating. I received confirmation of the service date and time, also giving me the name of the member of staff providing the service. It is always reassuring to have a polite, prompt and efficient service.
Customer in West Midlands Posted on 17/12/2019 , work completed 19/12/2016
Excellent company.
Customer Service
Quality
Value
Boiler refit - arrived on time and completed the job efficiently and to a very high standard. The fitters were very friendly and knowledgeable, explaining everything to me. I would highly recommend this company.
Debra, West Midlands Posted on 05/12/2019 , work completed 05/12/2019
Very pleased.
Customer Service
Quality
Value
New combi boiler fitted. Turned up on time, very thorough, very tidy, no mess at all, very pleased with JLN and their fitter.
Lorraine, West Midlands Posted on 03/12/2019 , work completed 03/12/2019
Top rate service
Customer Service
Quality
Value
Engineer notified me by text of his arrival. Great friendly contact. Everything was fully explained. Did an excellent job. We were very satisfied. Happy to recommend this company
Customer in West Midlands Posted on 28/11/2019 , work completed 27/11/2019
Ten out of Ten in every respect
Customer Service
Quality
Value
Today I had a new boiler fitted to my home. It involved the replacing of exterior gas pipework.Replacing of tiles on the roof, and all in all required a lot of hard physical work,product know how, and commitment by the engineers. The job took one and a half days, and the house was immaculate when they eventually left. The engineers who completed the job were Scott and Aaron. They were both polite, considerate, and their instruction on the system was lucid, and very helpful.It was very reassuring to feel that the job had been carried out by two very capable men. They have left my wife and I very much at ease with our new boiler. They are a credit to the company,and I have no hesitation in blowing their trumpets, and endorsing JLN.
Len Posted on 21/11/2019 , work completed 21/11/2019
Great service
Customer Service
Quality
Value
Had a boiler service and smart thermostat installed. Had issues with the WiFi setup but we managed to get it connected in the end. Very polite and there was a message to tell me where he was and how long he would be till he arrived which is always great to have. Definitely recommend them.
Customer in West Midlands Posted on 08/11/2019 , work completed 08/11/2019
Outstanding customer service
Customer Service
Quality
Value
This is the second time I’ve used JLN, the first time was for a gas safety inspection for a property I rent and again today to replace a hot water tank in the same property. From the moment you contact JLN to the moment they finish their customer service is of the highest standard. Messages are replied to quickly (I do most of the work via their Facebook page as I travel a lot and haven’t always time to talk) and appointments are confirmed promptly. Engineers are on time and thorough and today my tenant was able to go to work and leave the engineer to work and came home to find zero mess and dust. She had a query on the noise the tank was making so I messaged JLN expecting a reply tomorrow, but no they called my tenant to reassure them then messaged me to also reassure me. I’ve found the prices they quote extremely fair so I will be using them again for any work I need on either property and I’d happily recommend them to anyone.
Customer in West Midlands Posted on 06/11/2019 , work completed 06/11/2019
Great, trustworthy plumbing company
Customer Service
Quality
Value
This year third time using JLN company certainly wont be the last From booking to engineer arriving on time on correct date for Annual Boiler maintenance pleased to say we were met with courtesy, friendliness, and professionalism. These engineers really know what they are doing, everything explained as he goes along with checks, good advice given how to look after your boiler. Invoice provided with all work done and any problems discussed as to repair or replacement necessary. Your choice when to repair. Excellent would definitely recommend this company 👍
Customer in West Midlands Posted on 28/10/2019 , work completed 21/10/2019
Well priced. Fantastic service.
Customer Service
Quality
Value
I need a new combi-boiler and an old tank disconnected. JLN gave me a very competitive quote. They turned up when they said they would. Both employees were extremely friendly, helpful and courteous as were the office staff when I rang to book a visit to do the estimate. The work was completed very efficiently and they did numerous tests to ensure all radiators well working effectively before clearing ever speck of dust etc. I would have no hesitation in recommending JLN.
Customer in Warwickshire Posted on 26/10/2019 , work completed 09/10/2019
Treat central heating water
Customer Service
Quality
Value
The engineer arrived on time, and carried out the work in a timely explaining what he was doing, and why, I like to know what’s happening. The work was completed and the system was left running. A job well done, thank you.
Tim Tabran Posted on 23/10/2019 , work completed 22/10/2019
New rain shower and pump fitted
Customer Service
Quality
Value
After being messed around by several so called ‘plumbers’, JLN did an excellent job. Professional, reliable, friendly and really knowledgeable. Will not hesitate to use them again in the future.
Customer in Warwickshire Posted on 22/10/2019 , work completed 11/10/2019
Fast and efficient
Customer Service
Quality
Value
From the moment Justin came through. the door I felt confident that he was going to resolve the problem with the central heating. He showed a clear understanding of how the system worked and soon identified the problem. He sourced the necessary parts very quickly, went promptly to collect them and set to work! I was delighted to feel warm again on a chilly October day! Thank you.
Customer in West Midlands Posted on 18/10/2019 , work completed 18/10/2019
Boiler repair
Customer Service
Quality
Value
Excellent service, visited on time and notified me when on way. Justin was friendly and explained what the problem was and did a good job. Now have heating working so all the family will be happy.
Customer in West Midlands Posted on 15/10/2019 , work completed 15/10/2019
Leaky Loo
Customer Service
Quality
Value
The plumber arrived on time and gave me a minimum price for the job excluding parts. He diagnosed the problem immediately and was able to carry out a successful repair, cleaning up afterwards. The final bill was reduced from his original quote since the repair had not taken as long as anticipated. I was equally happy with the previous boiler and water tank repairs carried out by this company.
Customer in West Midlands Posted on 14/10/2019 , work completed 23/09/2019
Boiler service
Customer Service
Quality
Value
Turned up promptly, competent, polite and friendly. Worked quickly and tidily, very impressed with the service.
Customer in West Midlands Posted on 14/10/2019 , work completed 14/10/2019
Replacement central combi boiler
Customer Service
Quality
Value
The representative arrived at the appointed time to quote for the work required, and was very curtious and helpful. After several other quotations from other companies we decided upon JLN. The boiler was fitted on the agreed day, the engineer was very careful in caring out the work, even to putting down a covering to the hall and stairs as protection. The engineer installed the boiler and commissioned it, and answered my many question on the equipment and work he was carrying out, leaving the heating and hot water working correctly. Subsequently we had a problem which meant the boiler stopped working, I contacted JLN, the following day, and an engineer came to investigate the problem, and it was resolved the same day, it's not the fact the fault occurred, but the way the problem was speedily resolved.
Tim Tabram Posted on 10/10/2019 , work completed 01/10/2019
Choose JLN!
Customer Service
Quality
Value
From our first contact with Karl at JLN through to the completion of a large plumbing job involving the removal of an existing but poorly installed system and the installation of a new valiant boiler, pipework and radiators, we have had complete confidence in the advice received and the quality of workmanship. JLN are everything you would expect from a plumbing company and more. They are honest, reliable, friendly and professional with great communication and customer care. My family and I have no hesitation in recommending JLN to anyone looking for any aspect of plumbing, they have a vastly experienced team who pride in their work and complete all areas to a high standard. We are so very grateful to the whole team for providing such an excellent, faultless service. Thankyou JLN. You fully deserve the outstanding reputation that you have.
Customer in West Midlands Posted on 08/10/2019 , work completed 14/09/2019
New Boiler
Customer Service
Quality
Value
We had a new boiler fitted and the old one taken away. The two engineers came on time. We found them very professional and did a nice tidy job. Everything was cleaned up afterwards. Price was very good especially with a voucher with a very good discount. We would certainly recommend JLN.
Dave in West Midlands Posted on 01/10/2019 , work completed 30/09/2019
Boiler service
Customer Service
Quality
Value
Texted before the engineer arrived to say on the way. Good clean service tidied away the debris. All in all a great service.
Customer in West Midlands Posted on 24/09/2019 , work completed 23/09/2019
Replace Combi Boiler
Customer Service
Quality
Value
Wow, what a fantastic job. From the initial quote to the fitting I can say the service has been superb. The price quoted was amazingly low. They were able to fit me in in under a week ( current boiler still working so it wasn’t urgent) and the fitting was completed in just over half a day. Not only that, the fitter cleaned up after himself so you wouldn’t know he’d been there. Brilliant Brilliant Brilliant.
Michella Posted on 19/09/2019 , work completed 19/09/2019
Prompt & professional
Customer Service
Quality
Value
Very prompt & efficient, fast, clean & tidy workers.
Keith, West Midlands Posted on 13/09/2019 , work completed 13/09/2019
Prompt & professional.
Customer Service
Quality
Value
New boiler fitted on time with first class workmanship. Clear plastic sheeting put down covering all carpets and any mess was hoovered up. I will certainly use them again. Most impressed.
Mark, West Midlands Posted on 11/09/2019 , work completed 11/09/2019
Efficient Service, Highly Recommended
Customer Service
Quality
Value
Great service from the team. Friendly and helpful office staff on the phone, especially Faye. Engineer attended on time and worked tidily, resolving the issue for us quickly. Will use again.
Liam, Plus Heat in Greater London Posted on 09/09/2019 , work completed 23/08/2019
The trader replied (on 23/09/2019)
Hi Liam, Thank you for taking the time to leave us such a great review. We look forward to working with you again in the future. Many Thanks - Faye
Difficult job well done.
Customer Service
Quality
Value
We had a new combi boiler with a couple of new radiators, the old back boiler and gas fire removed and extra water filter fitted. The cost was as quoted, higher than others, but worth it for a job well done by Scott and Aaron, along with other specialists called in where needed. Not an easy job as we are in a flat (no floorboards) but pipework concealed where possible. Also came back quickly to sort out a couple of minor problems. Definitely recommend this friendly company for a good team and customer service.
Keith, West Midlands Posted on 09/09/2019 , work completed 09/09/2019
A great experience
Customer Service
Quality
Value
Quick response to my enquiry, followed by a comprehensive survey and quote the same day. During the survey potential issues were identified and explained in language that was understandable. The quote for work included additional potential costs. On acceptance of the quote I was contacted the next day to arrange for the work to be done. On the day I received a text to advise who the engineer was (with a photograph) and that he was on his way. I thought this was particularly good. Scott ran through the process and didn’t stop until the job was completed. His workmanship was excellent and his experience shone through. No issues were identified (no additional costs). Following this experience I would highly recommend and will be using this company again.
Customer in West Midlands Posted on 03/09/2019 , work completed 02/09/2019
The trader replied (on 23/09/2019)
Good Morning, Thank you for taking the time to leave this great feedback. There is no better advertisement than a happy customer! Thank you again, we look forward to working with you in the future. Kindest Regards - Team JLN
Excellent service
Customer Service
Quality
Value
From the initial phone call to JLN, and speaking to Fay who was very professional, she gave me an appointment for the next day, time window and costings to have a kitchen tap removed and refit a new one. The engineer Steve turned up in the time window and did a professional job. Would definitely use again.
Customer in West Midlands Posted on 28/08/2019 , work completed 27/08/2019
The trader replied (on 23/09/2019)
Thank you for taking the time to leave your review. We pride ourselves on giving a great service, before the appointment, during and afterwards. Your thanks have been passed onto our staff who are very grateful. We look forward to working with you again in the future. Kindest Regards - Team JLN
Great work and very efficient
Customer Service
Quality
Value
Had an annual service...very supportive, friendly and knowledgeable staff. Kept within the time of arrival, fully informed of when due.
Customer in West Midlands Posted on 16/08/2019 , work completed 16/08/2019
The trader replied (on 23/09/2019)
Thank you for your kind review. We are glad you enjoying using our services and hope to see you again in the future. Kindest Regards - Team JLN
Great work despite minor issues
Customer Service
Quality
Value
We asked for two sets of taps to be fitted. The first issue was that it took some time to locate the stopcock. The second issue was that one set of taps didn't fit so the fitters returned later in the day to fit the correct taps, once I had purchased them. The third issue was that the packaging for the incorrect taps was thrown away by the fitters, by mistake, which meant we ended up with taps we couldn't use nor return, but the team (fitters and management) quickly resolved this to our satisfaction. The work itself was clean and efficient, and the two fitters were incredibly polite and courteous. I would have no hesitation recommending JLN and I know they will be the first people we call if we have any future plumbing issues.
Customer in West Midlands Posted on 16/08/2019 , work completed 24/07/2019
The trader replied (on 23/09/2019)
Thank you so much for taking the time to leave this feedback. Whilst we make every effort to ensure that your experience of using JLN is as easy and convenient for you as possible, sometimes, we do come across obstacles that are unavoidable or unforeseen. However, we pride ourselves on thinking on our feet and are always endeavouring to overcome these problems as quickly and efficiently as possible as you have now seen. We are very grateful for your kind words and look forward to working with you again. Kindest Regards - Team JLN
Excellent service
Customer Service
Quality
Value
I recently had a new Vaillant boiler fitted by JLN and found them very professional throughout. I chose them because of previous reviews on Which and also because they are a listed Vaillant installer. Although I had an idea of the boiler I wanted, Karl went through the various options and the work that would be involved. The quote for the installation was very good value. Communication was excellent and as well as having advance texts and emails confirming dates for visits, I was also texted on the day of the works to notify me when the installers would be arriving. Scott and Connor carried out the work to a very high standard, with minimal disruption, and did a great job of tidying up after themselves. They also consulted me on any queries such as placement of filters which involved some minor alterations to the casing outside the boiler, to make sure I was happy to proceed, and went through the operating instructions with me after fitting. I am very pleased with the service and will definitely be using JLN in future.
Jane, West Midlands Posted on 15/08/2019 , work completed 14/08/2019
The trader replied (on 23/09/2019)
Hi Jane, Thank you for this great review. We are so pleased that you are happy, and very grateful that you have taken the time to write such lovely feedback! Your comments have been passed on to all involved, and we look forward to working with you again in the future. Kindest Regards - Team JLN
New Boiler Installation
Customer Service
Quality
Value
We contacted JLN on recommendation from a friend as we always feel more comfortable knowing a trader has high standards and is reliable. JLN did not disappoint. From the start, ie the initial visit from Karl when we talked through options on which type of boiler to select, the quote, and timescale everything went smoothly - on time and as per agreed quote. The work was carried out exactly on the dates pre-agreed, with updates from JLN via advance texts so we knew what time to expect the engineer(s) on each of the two days. The main purpose of the work was to replace the boiler, but we also had also included for some additional plumbing works which were all carried out efficiently and to our total satisfaction. I would not hesitate to recommend JLN to friends and family (in fact I have already done so!).
Customer in Warwickshire Posted on 11/08/2019 , work completed 23/07/2019
Very professional and friendly from start to finish
Customer Service
Quality
Value
From the the time that a quote was requested for a replacement boiler I have been impressed with the service provided and the attention to detail. Very clear and efficient communication in terms of the appointments and the documentation. I am usually very anxious about people doing work in my house as there is always something that I am not happy about or have to adjust after completion, but on this occasion the work was carried out cleanly and in a timely manner and again the communication from Scott the engineer was faultless. I am a very happy customer and will most definitely be using JLN Plumbing & Heating again and recommending them to everyone.
Customer in West Midlands Posted on 27/07/2019 , work completed 26/07/2019
Great work JLN, i'm loving my new bathroom!
Customer Service
Quality
Value
I have used JLN before and have always had very positive experiences with them, and so when it came to having a complete refurbishment of an old and very tired 1970's bathroom, I knew who was the best company for the job! JLN have done an amazing job of bringing my bathroom into the 21st century (and I can assure you, that was not an easy task) and it now looks absolutely amazing, I love it! Everyone at JLN who have been involved with the project, from initial enquiry to completion, plus the electricians, the tiler, and the plasterer (all arranged by JLN) have all been brilliant, and have also battled the extreme hot weather conditions to get the job done. All involved were very friendly, well organised, and professional, and have done a fantastic job both on time and on budget! 5/5 on all counts, I highly recommend JLN.
Customer in West Midlands Posted on 25/07/2019 , work completed 25/07/2019
Annual service
Customer Service
Quality
Value
Just had an annual service on my boiler. The engineer turned up on time. He was very amiable. Didn’t have an issue with my stupid dog following him around! Job completed. Paperwork all complete. Left one very happy customer. Great service. Thanks.
Julie Hawker Posted on 22/07/2019 , work completed 22/07/2019
Excellent work carried out
Customer Service
Quality
Value
I would like to thank Reece, the engineer who JLN sent to install a new tap set and repair a rather stressful leaking pipe. JLN took my call immediately and scheduled the work on the day and time I requested - very straight forward, no need to wait for a callback. Reece arrived promptly on the time promised and was polite, friendly, re-assuring and professional throughout. The work was explained, pre-quoted, agreed and then carried out to a high standard for a fair price. I asked Reece for advice for future work that we would like carried out and he gave me helpful advice and is now assisting in obtaining a quote from JLN for this work. I intend to use JLN for all future plumbing work and will certainly recommend them to others.
Phil Posted on 19/07/2019 , work completed 18/07/2019
High standard of work on an awkward job
Customer Service
Quality
Value
We were very pleased with the ease of the booking process, especially given that we had been waiting weeks for two other companies to even return our calls, until we gave up on them and tried JLN on the recommendation of a friend. Although the plumber arrived earlier than we were expecting, he did call to let us know he was on his way, so we had some warning before he arrived. The job (replacing a cracked plastic toilet cistern) turned out to be more awkward than expected, and therefore took longer than the plumber had allowed. However, he persisted until he had completed the job to his (and our) satisfaction. His standards were evidently very high, and we were impressed that he would not cut corners. He explained the difficulties clearly, and explained why he had to increase his original estimate. We have already asked JLN to take on another job for us, and would certainly recommend them.
Terry Thorpe, Warwickshire Posted on 10/07/2019 , work completed 05/07/2019
Great work and solved our problem
Customer Service
Quality
Value
just used JLN plumbing for the first time. very happy with the work and the price quoted. Scott and Lewis left the house in a clean tidy condition and solved our low water pressure problem. Very happy.
Customer in West Midlands Posted on 09/07/2019 , work completed 09/07/2019
Just Superb
Customer Service
Quality
Value
I have used JLN in the past to service and repair my mums boiler and fire. My mum is very elderly and gets confused. I live a distance away, and JLN are always there to dig me out of a hole. I spoke to Fay this morning, she is so helpful. They were there the same day to check and fix my mums boiler, and service her fire. I cannot rate them highly enough. Quality of workmanship and attitude is 5 star. A very caring company indeed. Very very highly recommended.
Customer in Coventry Posted on 02/07/2019 , work completed 02/07/2019
Fantastic job!
Customer Service
Quality
Value
Professional and efficient job from start to finish...plumber explained what was wrong, what parts were needed and clearly outlined cost of job. Feel confident to recommend to others having had not so good experiences in the past with other companies to compare!!
Customer in West Midlands Posted on 25/06/2019 , work completed 25/06/2019
Fast, efficient and very knowledgable
We contacted JLN due to having a problem with our boiler, after 3 other companies hadn't bothered to call us back. After arranging an appointment for the next working day, Justin fixed and serviced our boiler and serviced our gas fire within an hour or so. The problem with the boiler was explained to us and how it was fixed, and the system was fully tested. It's nice to find a company that gives great customer service from start to finish and at a very reasonable rate. I cannot rate JLN high enough and will certainly be using them again
Customer in Warwickshire Posted on 17/06/2019 (Reviewer did not use service)
Great Service
Customer Service
Quality
Value
I have used JLN Plumbing several times for plumbing and boiler issues. All three times they have provided a good quality service. They try to meet your needs regarding times and dates of visits and contact you if they can get you earlier so that you are not waiting in. Professional and friendly staff. Would recommend these to anyone.
Customer in Coventry Posted on 14/06/2019 , work completed 14/06/2019
Boiler Service
Customer Service
Quality
Value
I required a last minute change to my appointment time and the office staff were very helpful. Pleasant engineer arrived on time after giving 30 minute warning of his arrival. Carried out first annual service of heating boiler; answered questions about the system. Adjusted balance of system to provide more heat downstairs. Job completed in good time with no mess; paperwork completed in legible fashion. Report and receipt sent via email. Very happy with this company and would happily recommend them.
Customer in West Midlands Posted on 13/06/2019 , work completed 13/06/2019
Superb. Thoroughly recommended
Customer Service
Quality
Value
Close JLN following glowing recommendations from friends plus a very competitive quotation. They were prompt, professional, friendly and even cleaned up after themselves. Can't fault them.
Simon, West Midlands Posted on 10/06/2019 , work completed 10/06/2019
New Boiler, New Radiators & Refurbishment of Cloakroom
Customer Service
Quality
Value
JLN provided an excellent service throughout, removing an existing back boiler, installing a new combi-boiler, new radiators to four rooms and installing a new toilet suite, vanity unit, floor and wall tiles to the cloakroom. The engineers were very efficient, knowledgeable and helpful resulting in an extremely neat and tidy installation, with all rubbish removed and the house left clean and tidy. Nothing was too much trouble and the engineers were always punctual, with the added benefit that we received text messages in advance advising that they were on their way to commence work. Hats off to all staff, from the estimator and office personnel through to the installation engineers. I would thoroughly recommend JLN for heating and bathroom installations.
Customer in West Midlands Posted on 31/05/2019 , work completed 31/05/2019
Cistern repair
Customer Service
Quality
Value
The job was completed within approximately an hour and a half from phoning to make an appointment. James came quoted for the job an explained what he was going to do, did it and everything works. The toilet cistern wasn't working properly, it kept dripping and didn't switch off. he replaced it with a different cistern. James was professional, courteous, friendly, helpful and did the job. Many thanks.
Customer in West Midlands Posted on 31/05/2019 , work completed 30/05/2019
An exceptional company
Customer Service
Quality
Value
JLN have been thoroughly professional from start to finish, the office staff are friendly and polite and the engineers are tidy knowledgeable and punctual. I would not hesitate to recommend them to anybody.
Customer in West Midlands Posted on 17/05/2019 , work completed 17/05/2019
Replacement thermostat
Customer Service
Quality
Value
Arrived within an hour of first call to assess and quote. Replacement thermostat supplied and fitted within the hour. Excellent all round service provided.
Customer in West Midlands Posted on 10/05/2019 , work completed 10/05/2019
Boiler repairs
Customer Service
Quality
Value
Excellent service and advice. Called and out same day. Texts to confirm plumber en-route. Quote supplied and part ordered and fitted. Additional a week later and same excellent level of service.
Customer in West Midlands Posted on 10/05/2019 , work completed 02/05/2019
Boiler service
Customer Service
Quality
Value
Called to book a boiler service. Was able to fit me in on the same morning which was great. Good communication about arrival time. Good professional and efficient service of work completed. Left clean and tidy. Would recommend and will use again.
Customer in West Midlands Posted on 08/05/2019 , work completed 08/05/2019
Professional service start to finish
Customer Service
Quality
Value
New gas boiler fitted. Excellent service from the initial visit to completion of work. Staff knowledgeable. All work completed in a day. Competitive price too. Highly recommend.
Customer in West Midlands Posted on 08/04/2019 , work completed 02/04/2019
Very happy with JLN Plumbing Heating Limited.
Customer Service
Quality
Value
We had new boiler fitted JLN was professional and helpful they cleaned up after. Fantastic price for the new boiler and fitting it. The company and all the people that work there were amazing.
John, Warwickshire Posted on 02/04/2019 , work completed 02/04/2019
Prompt & professional.
Customer Service
Quality
Value
Very friendly, efficient staff & workforce. Did a good job.
Muriel, West Midlands Posted on 11/03/2019 , work completed 11/03/2019
Prompt, professional and polite
Customer Service
Quality
Value
Boiler stopped working just before New Year. Engineer came out and managed to resolve the immediate problem. Over the course of the the next couple of weeks, more issues arose that necessitated replacement of the boiler. Although I was apprehensive at switching to a smaller boiler than was previously installed, Karl patiently talked me through the issue and confirmed his opinion with a number of water flow tests. Installation was quick, considering the boiler is in the attic and the air temp was a little above freezing, and clean. They even applied a film to the hall and stair carpet before they began to ensure the carpet wasn't damaged. Having lived with the new boiler for a week, Karl was right, I barely notice the difference in water flow. The boiler is quieter and I have better control over the temperature thanks to the new digital thermostat.
Customer in West Midlands Posted on 20/02/2019 , work completed 12/02/2019
Great service
Customer Service
Quality
Value
Excellent service from start to finish. Brilliant
Andy, West Midlands Posted on 31/01/2019 , work completed 31/01/2019
Clean professional job
Customer Service
Quality
Value
The engineers arrived on time. Provided a clean, tidy & neat job. When the job was completed he took his time to go through with me on how the system operated. Highly recommended. Very pleased with their work.
Lesley, West Midlands Posted on 30/01/2019 , work completed 30/01/2019
boillerseal
Customer Service
Quality
Value
They came and checked as they said they would it took minuets gave us pease of mind you Carnot get better
Customer in West Midlands Posted on 25/01/2019 , work completed 22/01/2019
Excellent service
Customer Service
Quality
Value
The engineer came to fix the water heating which had broken down. He cleaned rather than replaced a valve to save us money. Unfortunately the heating didn't work the following day so he came again and replaced the valve. We were refunded the earlier money. I thought this was very good, trying to save us money and then carrying the cost of the call out when the initial job didn't work. Everything carried out very professionally.
John Sheldon Posted on 24/09/2018 , work completed 24/09/2018
Brilliant job
Customer Service
Quality
Value
On fitting my new boiler and the engineers were brilliant, and they left the house immaculate, five stars plus.
Robert, West Midlands Posted on 22/08/2018 , work completed 22/08/2018
Excellent.
Customer Service
Quality
Value
Excellent work from Karl design to James & the boiler men working on the bathroom & new combi boiler.
Gina, West Midlands Posted on 13/08/2018 , work completed 13/08/2018
Most excellent!!
Customer Service
Quality
Value
I cannot fault anything about JLN Plumbing. From the first appointment to quote to completion of the job in the space of 4 working days! They were courteous, knowledgeable and ultra professional. Very, very pleased with the service provided. Would highly recommend.
Graeme, West Midlands Posted on 07/08/2018 , work completed 07/08/2018
Good job done by pleasant chap
Customer Service
Quality
Value
The job was completed quickly & efficiently with little disruption to us. Place left clean afterwards.
Doreen, West Midlands Posted on 23/07/2018 , work completed 23/07/2018
Excellent all round service
Customer Service
Quality
Value
From initial survey to installation of boiler & central heating system and final explanation of operation of equipment. The service was prompt & clean. In particular, during installations, we were very informed of the process & any issues.
Jayne, West Midlands Posted on 13/07/2018 , work completed 13/07/2018
Most highly recommended JLN
Customer Service
Quality
Value
A very professional company. The two engineers were very pleasant and helpful. It was a big job and took two days. At the end of the work they cleaned up and left everything in good order. Excellent.
Anthony, West Midlands Posted on 19/06/2018 , work completed 19/06/2018
Spot on!
Customer Service
Quality
Value
From start to finish, we received professional but personal advice and service. The workforce were efficient, polite, and tidy. Very happy with the boiler fitting.
Karen, West Midlands Posted on 15/06/2018 , work completed 15/06/2018
Recommended
Customer Service
Quality
Value
I had a new boiler fitted. The work was done on time to my satisfaction. Although I did have a concern a day or so later about the performance of the boiler an engineer was sent out straight away who put my mind at rest. Job we'll done.
Davender Basra, . Posted on 14/06/2018 , work completed 14/06/2018
Fantastic job
Customer Service
Quality
Value
Excellent service, I would highly recommend, highly commendable.
Brian, West Midlands Posted on 08/06/2018 , work completed 08/06/2018
Speedy and efficient service
Customer Service
Quality
Value
JLN Plumbing and Heating have been our plumbers for over 25 years. On this occasion they replaced our domestic heating unit. The men arrived at exactly the time promised and were pleasant and approachable. The work was completed in a speedy and efficient manner. Every care was taken with our property. Highly recommended.
Peter, Warwickshire Posted on 16/05/2018 , work completed 16/05/2018
Great Job
Customer Service
Quality
Value
I used JLN for a minor job of replacing radiators after seeing recommendations for them on Facebook. I then used them to replace my boiler/hot water tank. Couldn't be happier with the level of service and the quality of the work. Would definitely recommend them to anyone. I will definitely be using them again!
Samxxx Posted on 03/05/2018 , work completed 03/05/2018
Very satisfactory work all round.
Customer Service
Quality
Value
I am very pleased with the work, which was quite extensive and took a week to complete, as I had been told previously. The plumbers arrived promptly and left everything as tidy as possible. I was happy to leave them in the house to get on with the work. They were very professional.
Jennifer, West Midlands Posted on 23/04/2018 , work completed 23/04/2018
Very happy
Customer Service
Quality
Value
Local company good advice quality service. Prompt and efficient.
Elaine, West Midlands Posted on 10/04/2018 , work completed 10/04/2018
Great Job
Customer Service
Quality
Value
I found the whole job from start to finish stress free. The fitters couldn't have been more helpful. The boiler is brilliant and all mess cleaned up and taken away. Would recommend highly.
David, West Midlands Posted on 22/03/2018 , work completed 22/03/2018
Excellent job
Customer Service
Quality
Value
Great workmen, arrived on time, left no mess, customer service was fantastic (Karl) very thorough, Helpful advise.
Zoe, West Midlands Posted on 07/12/2017 , work completed 07/12/2017
Excellent work
Customer Service
Quality
Value
Polite and excellent service along with professional and expert installation work. On completion all left tidy and clean. Can thoroughly recommend
William, West Midlands Posted on 29/11/2017 , work completed 29/11/2017
New boiler fitted
Customer Service
Quality
Value
First class company. Very pleased with the fitting of our new boiler. The fitters made sure all carpets were covered. They were always polite and very professional in everything they did, a credit to the company. When the job was finished, all mess was tidied and all old parts taken away. They then took time to explain all the controls. I would gladly recommend this company.
Roysnowy Posted on 16/11/2017 , work completed 16/11/2017
Great service
Customer Service
Quality
Value
Found JLN Plumbing on Facebook, a friend rated them. There was no drama, work was good, service quick and price fine. Definitely recommend.
Leon, West Midlands Posted on 31/10/2017 , work completed 31/10/2017
Yes it was a brilliant job
Customer Service
Quality
Value
They arrived on time start and cheerful got on with the hob. I can not praise them enough and pleased with the cost. Most impressed, have used them before and would use them again.
John Alfred, West Midlands Posted on 24/10/2017 , work completed 24/10/2017
Boiler installation
Customer Service
Quality
Value
Professional friendly advice. Professional tidy installation.
Robert, West Midlands Posted on 16/10/2017 , work completed 16/10/2017
My review
Customer Service
Quality
Value
Great job. Would recommend them.
Peter, West Midlands Posted on 12/10/2017 , work completed 12/10/2017
Good Installation
Customer Service
Quality
Value
The installation was completed on time. The installers were pleasant and co-operative, the price was competitive.
Donald, West Midlands Posted on 11/10/2017 , work completed 11/10/2017
A job well done
Customer Service
Quality
Value
A replacement gas pipe had be repositioned involving more work for the fitter. This was completed without any complaints from him. A job well done, thank you.
Colin, Warwickshire Posted on 25/09/2017 , work completed 25/09/2017
Excellent Service
Customer Service
Quality
Value
Professional workmanship completed on time at a competitive price. Would use again.
Trevor, West Midlands Posted on 15/09/2017 , work completed 15/09/2017
The trader replied (on 18/10/2017)
Thank you Trevor for your kind feedback. We pride ourselves on providing excellent customer service and top quality workmanship. We look forward to working for you again in the future.
Good Professional Job
Customer Service
Quality
Value
JLN turned up on time to survey, quote and do the work. They provided good advice for our boiler move and we're very pleased with their work.
Dylan, West Midlands Posted on 07/09/2017 , work completed 07/09/2017
The trader replied (on 18/10/2017)
Many thanks for your kind review. We will be sure to pass on your kind words to our engineers. Its always nice to be able to pass on such nice feedback.
No Complaints
Customer Service
Quality
Value
No complaints, quick, clean job. Completed in good time.
Kenneth Roy, West Midlands Posted on 07/09/2017 , work completed 07/09/2017
The trader replied (on 18/10/2017)
Thank you for taking the time to leave such a positive review. We look forward to working for you again in the future.
Excellent service
Customer Service
Quality
Value
Quick, professional service. Both engineers did a great job with excellent workmanship, kept workplace very tidy during work. Good communication from their office and will use their services again. Would definitely recommend, many thanks.
Stewart, West Midlands Posted on 04/09/2017 , work completed 04/09/2017
The trader replied (on 18/10/2017)
Thank you for your kind review Stewart. We hope to work for you again in the future.
Quick & professional
Customer Service
Quality
Value
My wife was about to be discharged from hospital after major surgery to a house with no hot water. Work arranged and completed over a few days. Pre-fit home visits made in advance so that new boiler could be fitted very quickly on the day. Kept well informed by text throughout process. New boiler fitted on day very speedily. Cleaned up after themselves really well too.
Graham, West Midlands Posted on 31/07/2017 , work completed 31/07/2017
The trader replied (on 21/08/2017)
Thank you Graham for your kind words and for taking the time to leave us some feedback. I have passed on your review to the engineers who carried out the work for you, we wish you and your wife all the best for the future. Kindest Regards Faye
Good quick job
Customer Service
Quality
Value
A thorough job performed competently and confidently. I would highly recommend JLN as a plumbing and heating installation team.
Phil, West Midlands Posted on 29/06/2017 , work completed 29/06/2017
The trader replied (on 21/08/2017)
Thank you Phil for taking the time to give us this feedback. At JLN we pride ourselves on delivering a high level of service to each and every one of our customers, on every job. Recommendations are our best form of advertising, so feedback like this is very important to us. Many thanks from all of us at JLN! Kindest Regards Faye
Very professional
Customer Service
Quality
Value
I received excellent service from JLN, from the quote for heating boiler and for it to being installed a few days later by a very professional installer who was very polite and did a very good job, he cleaned and tidied up when finished. I would recommend JLN for excellent workmanship.
Amy, West Midlands Posted on 05/06/2017 , work completed 05/06/2017
The trader replied (on 21/08/2017)
Hello Amy, Many thanks for your feedback. At JLN our Mission Statement is “To be recognised as a benchmark for service and standards of the highest level in our Industry Sector.” When people read our reviews, it is, by far, the best way for us to show prospective customers that we are striving to achieve this on every job we carry out. Thank you once again for taking the time to leave us a review and for choosing JLN. Kindest Regards Faye
Very good job.
Customer Service
Quality
Value
Right price. On time, excellent service.
Which? Trusted Traders Consumer Posted on 01/06/2017 , work completed 01/06/2017
The trader replied (on 21/08/2017)
Thank you for this review. It is one of my favourite, because it mirrors exactly what i say to our prospective customers. We do what we say, when we say we are going to do it, for the price agreed. Simple! Thank you for taking the time out to give us your feedback. Kindest Regards Faye
Prompt, reliable and courteous
Customer Service
Quality
Value
Over a six week period JLN coordinated the creation of a new ensuite bathroom including plumbing, plastering, installation. Their reliability was excellent, to the extent that we always received a text prior to arrival. The office staff were always very helpful - and the 'on site' team were excellent, reliable and a delight to deal with.
Brendan, West Midlands Posted on 01/06/2017 , work completed 01/06/2017
Heating replacement
Customer Service
Quality
Value
Fabulous service from the start. Provided answers to my queries when doing my quote & booked in to do the work on the dates I'd asked for. Brilliant team of lads who were courteous, tidy & very efficient. Would definitely use them again.
Sarah, West Midlands Posted on 30/05/2017 , work completed 30/05/2017
Prompt and efficient
Customer Service
Quality
Value
JLN fitted 10 new radiators in a day and a half, dealing quickly and effectively with some unexpected problems caused by the old heating system. They were on time and the result is neat and tidy. The fitter (John) & his apprentice (George) were polite and friendly. Very pleased.
Ian, West Midlands Posted on 23/05/2017 , work completed 23/05/2017
Brilliant job.
Customer Service
Quality
Value
Adam and Connor did an excellent job. I am so pleased with everything.
Which? Trusted Traders Consumer Posted on 16/05/2017 , work completed 16/05/2017
JLN have done such a fantastic job
Customer Service
Quality
Value
I do not recommend companies very often as I am finding it harder and harder to get good service, but in this case I feel the JLN have done such a fantastic job with our new boiler installation. Firstly the quote was a good competitive price, the engineers turned up on time, did an excellent job, cleaned up after themselves and did a clear explanation of the boiler and controller. The after fitting service has also been excellent as we have had a few questions which have been answered very very quickly.
Craig S Posted on 10/05/2017 , work completed 10/05/2017
Very good job
Customer Service
Quality
Value
The JLN Fitter arrived on time, covered all the carpets. Worked quickly & efficiently completing the job (fitting replacement boiler) by early afternoon. Cleaned up after himself, made sure I knew how the thermostat & boiler worked. Put it to the correct temperature I required & was gone by 2pm.
Pat, West Midlands Posted on 25/04/2017 , work completed 25/04/2017
Excellent prompt & polite
Customer Service
Quality
Value
Had shower fitted & both removed. Very clean & tidy workers. Would certainly recommend. JLN Plumbers & Heating.
Which? Trusted Traders Consumer Posted on 24/03/2017 , work completed 24/03/2017
Fantastic service
Customer Service
Quality
Value
JLN stripped out and refitted a bathroom for us along with doing some other plumbing work in the house (new radiators, plumbing for a new kitchen). They also fitted a new boiler for us as an emergency. Their service is excellent, their quotes are accurate with no surprise costs. They are very efficient, tidy, friendly and considerate. Both jobs were completed ahead of estimated time.
Charlongo Posted on 21/03/2017 , work completed 21/03/2017
Great Service, reliable and friendly
Customer Service
Quality
Value
Replacement pressure valve on boiler.
Which? Trusted Traders Consumer Posted on 21/03/2017 , work completed 21/03/2017
Highly recommended
Customer Service
Quality
Value
We had a bathroom stripped out refitted with a shower. The work was done quickly and efficiently. The team were very efficient, friendly and considerate.
Which? Trusted Traders Consumer Posted on 20/03/2017 , work completed 20/03/2017
Can trust them to do the job
Customer Service
Quality
Value
Work was in 2 stages-replace faulty CH pump and then resolve slow loss of pressure in CH system.
Which? Trusted Traders Consumer Posted on 13/03/2017 , work completed 13/03/2017
Lovely job and quick
Customer Service
Quality
Value
Your man Scott did a sterling job and finished by 3:00pm. Talked me through the new set-up, and answered all my questions. Very pleased.
John, West Midlands Posted on 09/03/2017 , work completed 09/03/2017
Prompt and professional
Customer Service
Quality
Value
Work efficiently carried out and house left clean.
Jeffrey, West Midlands Posted on 06/03/2017 , work completed 06/03/2017
Brilliant, very professional
Customer Service
Quality
Value
I was very impressed with JLN. They did a brilliant job fitting my new boiler. They are all very friendly, professional and worked very hard, nothing was too much trouble. I would definitely use them again. I would recommend them to anyone.
Carol, West Midlands Posted on 28/02/2017 , work completed 28/02/2017
Professional and efficient
Customer Service
Quality
Value
All work (new boiler install and kitchen tap replaced) completed in one day. All a big improvement on what we had, and the warranty on the boiler gives us peace of mind if problems arise. I would recommend JLN to anyone looking for this sort of work.
Iain, West Midlands Posted on 22/02/2017 , work completed 22/02/2017
Excellent service.
Customer Service
Quality
Value
From the initial quote to the post-installation instruction & paperwork, JLN delivered a first class service. Workmen were quick & tidy - great job. I would recommend them highly.
Louise, West Midlands Posted on 20/02/2017 , work completed 20/02/2017
Fast, efficient & professional
Customer Service
Quality
Value
Fast, efficient, and professional. Would certainly use again. Highly recommended.
Which? Trusted Traders Consumer Posted on 15/02/2017 , work completed 15/02/2017
Over the moon!
Customer Service
Quality
Value
They fitted 2 new bathrooms for me, including new toilets and re-tiling. They improved my downstairs toilet and did a very very good job, I am absolutely delighted. I definitely recommend them, I've told all my friends about it and they all say it's a beautiful job. I'm really really pleased, they were so clean, tidy and reasonably priced too!
Which? Trusted Traders Consumer Posted on 08/02/2017 , work completed 08/02/2017
A company that can actually be trusted!
Customer Service
Quality
Value
I required an emergency callout for a leak on the mains waterline into the house. Within 20 minutes the engineers were out and soon later the problem was fixed for a very reasonable price! Next day I had JLN back out to service my boiler! Such a friendly and professional team! Thank You!
Which? Trusted Traders Consumer Posted on 10/01/2017 , work completed 10/01/2017
Couldn't be happier
Customer Service
Quality
Value
JLN installed a complete central heating system for us, they took the old boiler away and replaced the radiators. They were so conscientious and caring, absolutely brilliant. We are more than happy with the service, they also put in a walk-in shower for us, and were so polite, friendly and helpful. We certainly recommend them. Their pricing was not extortionate, everything was really clearly explained and done by the book.
Which? Trusted Traders Consumer Posted on 09/01/2017 , work completed 09/01/2017
Very good service
Customer Service
Quality
Value
JLN have completed a number of jobs for me from fitting a set of taps to installing a new boiler. I have always found them prompt, reliable and efficient at getting the job done.
Which? Trusted Traders Consumer Posted on 03/11/2016 , work completed 03/11/2016