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Trusted Traders

Just Energy Solutions Ltd

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Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed
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5.0

17 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check.

About

Whether it's the installation of A-rated Gas Boilers, Boiler Servicing and Breakdown, Solar PV, Biomass or Electric Vehicle Charge Points, we are passionate about helping all of our customers live more sustainably.

A family run company with years of collective experience in the industry, we place great importance in serving the needs of our customers. More than a mantra it's an ethos that runs through our DNA. When you call the office you'll always get through to one of the team and your enquiry will be managed from start to completion in a way that you would expect.

What we do

  • Renewable energy

    • Air source heat pumps
    • Biomass
    • Ground source heat pumps
    • Solar water heating
    • Solar panels
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Underfloor heating
  • More Services

    • electric vehicle charge points installation

Customer reviews

Reviews summary

5.0
17 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Thank you!
Customer Service
Quality
Value
Just Energy Solutions recently replaced our boiler and installed a thermostat. We are delighted with the results and the excellent service we received throughout the process. Neil was a great contact - friendly, thorough and quick to respond. A huge "thank you" to Neil and his team for their hard work.
Charlotte Hill20/03/2018
Highly recommended. Professional, hard-working and capable.
Customer Service
Quality
Value
Complete plumbing installation including kitchen, bathrooms, under floor heating and Smart Home system.
Which? Trusted Traders Consumer01/03/2018
A winning combination
Customer Service
Quality
Value
What do you need when you're looking for someone to replace your boiler? Easy - a firm that's well managed so it can produce a prompt and reliable estimate of the cost and timing of doing the job. And at the same time employs a team of experienced, skilled fitters who do the job with minimum disruption to one's home routine and are really helpful, courteous, user-friendly guys to have around. Sounds simple!! But that combination is really rare - and as far as I know Just Energy Solutions is one of the very few firms in the home heating sector which has got it right. Well done Neil Ring!
Which? Trusted Traders Consumer04/02/2018
Great job by Just Energy.
Customer Service
Quality
Value
We had just energy in to relocate and instal a new boiler, pump and nest thermostat. this involved a considerable amount of work as the new boiler was going the other end of the house. the quote was very competitive and the work was carried out quickly with no fuss at all. the fitters were courteous and professional. the house was left tidy each day and it all just works as it should. J.K from Hatfield.
john0170725/01/2018
A great experience
Customer Service
Quality
Value
We used Just Energy to help install our new radiators and Nest. They worked around the builders schedule and were very professional. They did an excellent job. This weekend we used them again as the pipes in one of our older radiators was leaking through the ceiling and Neil immediately sent someone to help- it was a Saturday and he was able to get someone over within the hour. Excellent customer service from Neil and his team! We would definitely use them again.
monicac20/01/2018
A good job, very well done
Customer Service
Quality
Value
We recently ordered a replacement boiler from EON and Just Energy Solutions were appointed to carry out the installation. I received a call the day before to confirm the appointment and their engineer Ben arrived bang on 8.00am as promised. He was courteous and professional and after accepting the offer of a coffee he got straight on with the job. He worked diligently throughout the day and eight hours later we had a brand new Worcester Bosch boiler warming our cottage and heating our water, He cleaned up afterwards leaving no mess before spending half an hour going through the paperwork and showing me how the controls worked. The following day at spot the appointed time their electrician arrived to hard wire the electrics and install the timer/thermostat, once again a very pleasant and professional young man who completed his work within two hours and was on his way leaving us very satisfied customers. We would definitely recommend Just Energy Solutions for your Boiler replacement.
Ann Smith04/01/2018
Prompt, highly efficient and very Professional Company *****
Customer Service
Quality
Value
Having my old boiler pack up right before Christmas with no hope of fixing, I resorted to Which? for a good and efficient independent heating expert. Naturally being this time of year there was hardly anyone free or prepared to replace a boiler before the New Year. Neil however and his team at Just Energy Solutions with incredibly prompt in responding, with a quick inspection and realistic quote, provided. They were sincerely trying to help out and managed to complete the job in a couple of days between Christmas and New Year. Thank you very much for a brilliant job in a difficult time of year.
Ramez Ibrahim04/01/2018
Excellent service
Customer Service
Quality
Value
I had underfloor heating and new radiators put in by Just Energy and was really impressed with the service. Engineers were very polite and worked efficiently and tidily. One then went above and beyond by coming back at 6pm on Fri night as on his way home he realised our builders hadn't laid expansion foam with the insulation boards and knew floor was to be concreted the next day. He came back from driving home to fit it for us which he didn't need to do (as that was not part of their job) but showed exceptional service levels to ensure we got a top job. I'd definitely recommend Just Energy Solutions to anyone.
Barry Griffith28/11/2017
Excellent work and recommended.
Customer Service
Quality
Value
We have just had all the old boiler, tanks and pipe work replaced with a new combo boiler. The work was carried out very effectively, with great workmanship and nothing was to much of a problem to make sure it was right. I would recommended Just energy solutions to anyone with the experience we have had.
J Grain14/11/2017
Hassle free
Customer Service
Quality
Value
Very happy to recommend this company. Efficient and friendly staff. Fast service and nothing to clear up afterwards.
Mary, Cambridgeshire14/11/2017