I recently bought a back door from Just Value Doors. It arrived with the wrong size beading to hold the door panel in. It then took 10 (yes, you read right) ten attempts for them to send me the correct beads. Each time I spoke to them they were apologetic and assured me that they'd get it right next time, but they'd either send the same (incorrect) type over and over again or a completely different type, when they did first send the correct type they were too short, then the wrong type arrived (correct length) then finally after over a month of having a drafty door they sent the correct ones. The actual door is okay. I paid extra for a thermal upgrade and was disappointed to see how thin the door panel is. I'm unsure how they have a Which? trusted trader badge. Now the door is sorted I have asked for a partial refund to reflect the amount of time I've wasted on this door but as yet I've not had a reply.