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Endorsed by Which? Trusted Traders

Just Value Doors Ltd

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4.6

36 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

At Just Value Doors we go the extra mile to ensure you get exactly what you need when it comes to windows and external doors. Our business model is purely based on providing you with a simple, easy way to order new external doors and windows. With clear online prices and no hidden extras you know exactly what to expect from our window and door prices at Just Value Doors.

What we do

  • Glaziers

    • Double glazing installation
    • Replacement window services and repairs
    • Window consultants
    • Stained glass
    • Aluminium Windows
    • UPVC Windows
    • Double glazed units
    • Double glazing repair
  • Doors

    • Bi-fold doors
    • Fire doors
    • Patio doors
    • Composite doors
    • Front door
    • UPVC doors
    • French doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • More Services

    • aluminium doors
    • bay windows
    • window consultants

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.6
36 reviews
Customer Service
4.6
Quality
4.7
Value
4.4
Sort by
Happy customer
Customer Service
Quality
Value
Really happy with door solid and sturdy and secure excellent service would definitely recommend this company.
James in Suffolk Posted on 04/05/2021 , work completed 04/05/2021
Fantastic service
Customer Service
Quality
Value
Great service and product thanks a lot guys, you were able to offer a competitive price and deliver faster than originally planned.
Gary in Greater London Posted on 27/04/2021 , work completed 27/04/2021
Excellent service from Jack
Customer Service
Quality
Value
Excellent service from Jack. Easy online order system. Looking forward to my new door and window.
Customer in Kent Posted on 30/03/2021 , work completed 29/03/2021
OK but bad customer service experience
Customer Service
Quality
Value
We ordered PVC French doors and a single PVC door via the website but ended up speaking to customer service several times. The website is very good but what we ordered was slightly off-piste. We were told initially that what we wanted would be possible, only to find out a few weeks later that it in fact wasn't. This involved the issuing of refunds which did happen but only after confusion about what was owed and a slight delay. The doors arrived a week after the original delivery date but due to COVID, etc, we felt this not unreasonable. The doors seem to be of good quality and this was corroborated by the builders who fitted them. We were attracted to the company by the good website and the Trusted Trader status given by Which. Apart from a very poor customer service agent we dealt with, I believe the status to be deserved. I spoke with the agent a number of times and numerous e-mails were exchanged. The problem arose after I made the payment by phone and then requested via e-mail the next day to have the pricing breakdown explained. First he claimed that a discount had been applied when it in fact hadn't. A further request for clarity was met with the statement that it 'would be looked at in due course'. I got to the point of thinking I had been swindled. In any case, I phoned back and spoke to a supervisor and the problem was resolved. An apology would have been nice. I would recommend caution if ordering something that isn't immediately available via the website.
Customer in Kent Posted on 30/01/2021 , work completed 14/11/2020
Good value, efficient service and excellent product
Customer Service
Quality
Value
UPVC flat entrance door replaced by new 'composite' door to comply with fire regulations. Prompt and helpful attention by customer service. Surveyor went out of his way while here to answer questions from a neighbour who was also interested in purchasing a similar door. Completed work was entirely satisfactory.
Customer in West Sussex Posted on 02/03/2020 , work completed 21/02/2020
Great door, professional service.
Customer Service
Quality
Value
We had a door fitted and were delighted both with the quality of the door and the workmanship of the door fitters. We would definitely recommend them, although would advise people to book early as they were quite booked up. Great value compared to other retailers.
Rachel, London Posted on 21/02/2020 , work completed 21/02/2020
Avoid
Customer Service
Quality
Value
Awful experience! I received a door with the wrong internal colour because they wrote the sign off wrong and I didn’t notice it. Refusing to offer any apology or let me return for the product for the one I actually ordered / asked for. Disgusting behaviour! Door is poor quality and they lied and said they’d recorded a conversation where I said I’d like the internal colour to be grey. Obviously this was a lie and when I asked to hear the recording I was told it ‘wasn’t available’, of course it wasn’t! Door fitting was cancelled and arrived nearly 6 weeks after it was ordered after lots of chasing. Please avoid unless you want a similar experience with 0 customer service.
Customer in Lancashire Posted on 09/01/2020 , work completed 19/12/2019
The trader replied (on 17/01/2020)
Dear Abigail, I’m very sorry to hear that you did not expect the door to arrive in the colour it did. We do of course want our customers to be satisfied with the product and service they receive. I must point out we always request customers complete a ‘sign-off’ and approve the specifications before proceeding. As mentioned a solution would be to replace the door slab in the new colour and we are happy to do this at a reduced price for you. If you would like to consider this option please do get back in touch and we would be happy to look at this for you. Kind Regards Just Value Doors
Most professional.
Customer Service
Quality
Value
Had a new back door fitted (stable). Excellent service start to finish. They really demonstrate commitment to you the customer. No hesitation to recommend. Fitter (Matt) a determined worker.
Laura, London Posted on 30/10/2019 , work completed 30/10/2019
New front and back doors
Customer Service
Quality
Value
Very pleased with my two new doors. Installers were very professional and completed the job at the agreed date. My thanks also to the sales team who took me through the order process. Would use again.
Customer in Kent Posted on 18/10/2019 , work completed 07/10/2019
New front door
Customer Service
Quality
Value
A new stable front door. Just Value Doors were very good, just what I ordered, perfect. The fitters were great and very clan afterwards. The door looks brilliant and the colour perfect. It looks amazing. I would use them again.
Susan, West Sussex Posted on 01/09/2019 , work completed 01/09/2019