Kidderminster Gas & Plumbing Services (W.M) Limited

A very good courteous service. The job estimate, and time schedule, carried out in a professional but friendly manner. Explanations given and questions answered. The work involved removal of old boiler, loft storage tanks, and old piping. Fitting of new boiler and associated pipework and control units. Completed to agreed schedule and budget. The two engineers, Josh and Liam, on site were friendly and helpful, and worked in a clean and methodical manner. My wife and I experienced no problems at all. A good job done!!

The trader sent a reminder a couple of weeks before the due date. I rang them fixed a date. The engineers arrived on time took their shoes off in the hall. Asked how the boiler had been, serviced the boiler including checking the flue brackets in the loft. The engineers were tidy & polite and I received via email the following day the report & invoice. What was good to see was that one of the engineers was undergoing training as an apprentice. This is very encouraging to see a company having the care & confidence to take on an apprentice. Well done !

I smelled gas on 23rd December and phoned Kidderminster Gas and Plumbing Services to ask if they could come out and sort out the problem. The lady who answered the phone spoke to someone in the background and came back to say that they were unable to help. And this with a gas leak. Fortunately I was able to contact another plumber who came out and capped off the gas supply to the appliance that was causing a problem. I would have expected a company who claims to offer 24 hour service, to have dealt with what could have been a serious problem.

Josh and his apprentice did a very good job servicing my boiler and doing a gas safety check on my cooker. I had a boiler repair done by Josh last year and was very impressed with him. Highly recommended.

I found Kidderminster Gas & Plumbing Services in the Kidderminster Shuttle after being let down by other service providers. They were quick to come out to look at the job at hand, which was to swap a radiator for a smaller one and things moved swiftly and smoothly from there. No fuss, the install date was the following week and Luke who performed the work was excellent, friendly, competent and efficient. Jackie in the office was easy to work with and payment was made without any issue. I will most certainly be using these guys again in the future. Highly recommended for anyone in the Kidderminster and Bewdley area. Thanks guys

Craig installed a new shower and also did some additional plumbing work. He could not have been more helpful and sincere, advising me all the way through the process. In fact once we had met Craig for the quote, we never considered anyone else doing the work. He and his wife Shell - also a plumber) were very efficient, clean and careful workers - even sending in a carpet fitter to tidy up a carpet edge at the end of the job. As my husband is disabled, and having people in the house is difficult for him, I was so relieved that they were so friendly, considerate and easy to talk to. They did a thoroughly professional job with a minimum of disruption. We are so very grateful to them. I would highly recommend this family company. My only regret is the length of time it had taken to submit this review.

Boiler and Gas fire serviced. Very clean worker and as ever work completed to a high standard. What really impressed us was that a female engineer came to this job. She had with her a young woman who was considering doing the training. For me the service couldn’t have been better.