KindWater Water Softeners

Jamie was punctual and personable. He'd serviced for a family member and I was so impressed, I booked him to check the water softener we acquired when we moved. Despite time and effort, he was unable to repair it. He gave us clear options at a range of prices. He didn't charge for the service. We decided to stick with KindWater for a new water softener. On completion, he explained everything clearly and patiently. Spreading the cost over 10 months interest-free was a great option for us. We'll definitely use KindWater for future work.

Jamie visited to advise regarding purchase of a water softener he arrived at the agreed time and gave good advice including some fixtures were in good order and did not need replacing, enabling us to agree to purchase. He arranged a suitable time for him to come and fit the softener. Jamie again arrived at agreed time was courteous, fitting the new model and explaining the workings, guarantee and servicing needed. The job was completed quickly and efficiently and the site left clean and tidy. The paperwork was explained and completed to my satisfaction prior to him leaving.

We have just had a premium water softener and reverse osmosis filtration system fitted and we cannot praise Kindwater and fitter Jamie enough. From first visit to final checks the process went smoothly, things were clearly explained at every stage, work was neat and rubbish cleared away, and we even had a call from Jamie the next day to check that everything was in order. We would thoroughly recommend the company and the product.

Jamie came out this morning to service my water softener. From my first email contact to setting up the service through Jamie finishing the work, I have been impressed by their professionalism and pleasantness. Good people!

All supplied and installed as promised. In a efficient way. Very pleased . Would highly recommend.

Had an issue with water pressure loss, so contacted Anglia water, who came out quickly. No problem from their side, but the old softener had died due to resin expansion (it was 15 years old, so had my money’s worth). Jamie came out on the 5th to replace the old softener with a new one that doesn’t need electricity to run. Really good guy, explained everything as he went, and took all the packaging and old kit away. He left the area tidy, made sure I knew how to replace the salt, and how it all worked. Very happy with the service, and will continue to use them. Happy to recommend!

Contacted Kindwater to quote for installation after being recommended by a neighbour. Phil attended at exact time promised and gave us impartial advice and installation prices for 3 different products. There was no pressure from the company. Fitting was carried out a week and a half later. Phil carried out the installation and again arrived at time stated. He was extremely tidy and left no mess whatsoever. Taking away any waste. We weren’t aware of their interest free 10 monthly payments but took them up on their offer. A real bonus! A very polite and efficient company to deal with. Thank you Phil and Kindwater.

This review is a follow-up to the long positive review I left regarding the service and advice provided by Jamie of KindWater in regard to my old water softener. This is a separate review covering the work Jamie has now performed on removing this 15-year-old water softener and replacing with a new Kinetico Premier Compact model. Jamie arrived on time and did an excellent faultless job in every way. The difference in water softness I have now is amazing and I didn't realize just how poor by previous machine was performing in comparison. I would recommend this company and particularly Jamie. KindWater office staff who I have dealt with have also been professional and reliable with regard to booking and advice.

Jamie arrived on time and proceeded to service the Monarch water softener I have had for some 15 years. In this time it had not been serviced and seemed to be working well but I felt it was time it should be professionally checked. Jamie thoroughly tested and advised it was working well and it might have up to five years life still left. The service was a thorough 30 point service and included cleaning areas that were starting to be, and would certainly become, a performance affecting issue. At no point did Jamie mention or suggest my getting a new replacement. Only upon my asking he explained the options that Kind Water could provide and after consideration and research I have decided to have Jamie back and to have him replace my old electric water softener with a new Kinetico Premier Compact. This is demand control non-electric and uses a block of salt and is far cheaper to run. It was also at an excellent price. I was very impressed with Jamie's professionalism and manner. As I am with the prices of new equipment and installation cost. In view of me installing a replacement water softener pursuant to having my old one serviced, Kind Water will be refunding the cost of said service which only adds to my reassurance this is a trustworthy and excellent company. I will no doubt be entering a follow-up review regarding my new water softener installation and fully expect it to be as glowing as this one. It is a genuine relief to have found a company I feel I can trust.

Called Kindwater to Ask for Advice Regarding Re instalation as we moved our Kitchen after Building a kitchen Extension on the otherside of our Bungallow. Kindwater Send a Fitter out within a couple of Days to Assess the Work that was involved, on the instalation Day a Fitter, Engineer called Jamie Turned up very close to the agreed Time. The Work on the Day was carried out to a very High and Professional Standard, the work Area was left immaculately Clean and Tidy. I can't Thank Kindwater Enough and Their Fitter Jamie was Fantastic, Polite and informed me what He was doing from start to Finish, highly Recommended. Thank You Kindwater and Jamie. 👍