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KSH Carpet & Flooring Ltd

5.0

34 Reviews

About

As a family run business, we have been supplying and installing flooring solutions for the domestic and commercial sectors for over 40 years. The experience and knowledge we have gained enables us to offer excellent in-depth help and advice, with a friendly and professional service that you expect.

What we do

  • Carpets and flooring

    • Flooring showrooms and shops
    • Carpet fitting
  • Flooring services

  • More Services

    • karndean
    • amtico
    • cushioned vinyl flooring
    • woven vinyl

Customer reviews

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5.0
34 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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You can't get any better
Customer Service
Quality
Value
I have used Tash and her team numerous times over the years and they have always been excellent. Costs are always very competitive but what makes KSH the best is the customer service. Always going the extra mile to ensure that the job is perfect and hassle free. Fitters are always friendly, punctual and tidy too.
Customer in Worcestershire Posted on 13/05/2023 , work completed 12/05/2023
Outstanding Amtico Flooring service from KSH Flooring
Customer Service
Quality
Value
After 3+ years of flipping between LVT click-lock, engineered solid oak, and conventional laminate flooring we settled on Amtico glue down flooring for our entire downstairs floor plan (55+ m2) and we selected KSH Flooring for supply and installation. After obtaining 3 quotes KSH demonstrated their knowledge and experience in supplying Amtico flooring and Karl had a very relaxed approach to help us realise what solution would suit our requirements. We could not be more thrilled with the entire process from start to finish. The flooring looks stunning!!! The fitters arrived promptly on the day and we were kept informed by the fitters at the end of day on the progress made. Our fitter Kevin was very experienced, polite and punctual through the entire 7 days on-site. We could not have asked for better service. Anyone reading this review and in need of great advise and service I can thoroughly recommend KSH Flooring.
Customer in Worcestershire Posted on 11/04/2023 , work completed 04/03/2023
First class service
Customer Service
Quality
Value
We had Amtico flooring fitted by KSH in 2021, and had no hesitation in going there again for carpet fitting in other rooms. Advice was given, and a schedule set up and adhered to, in a very friendly and professional way by Natasha. The carpets were fitted by Mark, with amazing skill, and we are delighted with the result. In all respects, the service is first class from initial contact to fitting.
Anne in Worcestershire Posted on 11/04/2023 , work completed 07/04/2023
A spur of the moment decision
Customer Service
Quality
Value
On a spur of the moment decision, we walked into KSH looking for carpet tiles for our kitchen and utility, we saw the Amtico flooring range and fell for the Cowrie Oak basket weave design. After a coffee to decide, we ordered it, mounted on a double insulation board over a solid floor with Marley tiles. Karl came and measured up, with Gareth fitting it several weeks later. His skill in fitting was very high, working cleanly and leaving no mess at all. The cuts he made to so many tiles were exact, with no gapping anywhere. The level of professionalism from all the staff at KSH was terrific, with advice freely given on design and after-care. I would recommend them to anyone.
Customer in Posted on 17/12/2022 , work completed 13/12/2022
If Carlsberg did flooring.....
Customer Service
Quality
Value
We are returning customers to KSH and have just had Amtico laid in herringbone style with a border. What can I say, it looks stunning and certainly finishes off our new kitchen and lounge area in style. The two Kevins did a very professional job in screeding and then laying the floor, their workmanship and level of detailing was exceptional and didn't go unnoticed. Natasha and Karl were very knowledgable when it came to advice and suggestions about what would look best and they were very accommodating when it came to the logistics of trying to fit the flooring around the builders! Thank you guys. Overall I can't fault them at all and would certainly recommend, 10/10
Customer in Worcestershire Posted on 04/11/2022 , work completed 31/10/2022
Karndean Heritage
Customer Service
Quality
Value
We had Karndean Heritage flooring fitted in our kitchen and hall while we were away on holiday. The fitters were extremely reliable and have done a fantastic job and left every where clean and tidy. We had some matting fitted in the hall but they fitted the wrong colour, this was changed on the morning we got back from holiday with no extra cost. 5 STAR customer service. We will definitely be back!!
Customer in Worcestershire Posted on 10/06/2022 , work completed 07/03/2022
Fabulous service.
Customer Service
Quality
Value
Couldn't be happier with both the quotation, supply and installation of our engineered wooden floor in our hall, lounge and toilet. The whole process was really easy and many thanks to Natasha and Carl for their guidance and professionalism. Gareth was our installer and we cannot rate him highly enough. He was both professional, hard working. tidy and friendly and left our home looking beautiful. KSH is definitely the place for our future flooring needs.
Kate in Worcestershire Posted on 26/03/2022 , work completed 25/03/2022
Gem of a place
Customer Service
Quality
Value
We came across this flooring shop whilst out walking, as we were considering having new carpet throughout the house we decided to go in. Family run business which we like, there was a vast selection to look at and the knowledge from the owner and Natasha was brilliant from the start. We arranged to have measurements done and some sample books brought out so we could make a final decision. The quote was very competitive with larger companies. The carpet was laid this week and we are so pleased with everything, the guys who did the fitting were polite, careful and so helpful. I would certainly recommend KSH Flooring to family and friends. Well done to everyone for first-class service.
Sandra in West Midlands Posted on 04/02/2022 , work completed 02/02/2022
Wonderful flooring and fitting has changed my home.
Customer Service
Quality
Value
A great range of products with sound and knowledgeable initial advice in the shop from Tash. The home visit from Carl was perfect. He left me to think and make a decision but confirmed my choice with enthusiasm and gave reasons. Good advice for fitting. Timescale kept to. Any queries answered. Fitting by Gareth was exceptional, a fully skilled and experienced professional. with good advice on a slight change. He worked very tidily and cleaned up to leave things very clean each day. The flooring was expensive but totally my choice and totally perfect for the home. The whole team is friendly and supportive and I cannot fault anything. I will definitely be back if I need any further carpets or flooring. Tash gave me a complimentary mat too at the end. Very kind. There are some really unusual carpets and flooring - do go and see. Not usually something to get excited about but I would be!
Customer in Worcestershire Posted on 07/11/2021 , work completed 04/11/2021
Happy customer
Customer Service
Quality
Value
We are so pleased with our new stairs and landing carpet. We chose flatware and got the sample directly from the manufacturer. We researched local stockists. Natasha was brilliant from the first contact, to measuring, advice, communication along the way and it looks fab. We couldn't be happier.
Tracy in West Midlands Posted on 12/04/2021 , work completed 08/04/2021