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Trusted Traders

Langley Plumbing Services Ltd

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4.8

31 Reviews

About

Please do not hesitate to get in touch with any questions - we look forward to hearing from you!

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment

Customer reviews

Reviews summary

4.8
31 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Measured but failed to quote
Customer Service
Quality
Value
We called John who (eventually) visited to measure up and give us a quote for a kitchen refurbishment. A nice chap who spent a while measuring but, despite a couple of reminders, never got back to us with a price.
Sean Barnes-Hurley18/02/2018
The trader replied (on 26/02/2018)
Langley Plumbing Services Ltd would like to apologise for the delays you have experienced. We pride ourselves on providing very detailed written estimates which do take time to prepare and dispatch. However the added delays on this occasion were unfortunately down to an illness and subsequent holiday by way of convalescence. You have now confirmed safe receipt of our estimate. John Langley 26.2.18
Excellent and reliable service. Very satisfied customer.
Customer Service
Quality
Value
After waiting several months for a builder to start work refitting a bathroom we decided to find another builder/plumber. Checking the Which Trusted Traders site we came across the reviews for Langley Plumbing Services. We contacted John and arranged an initial meet. John arrived on time and after a thorough inspection of the bathroom we discussed our requirements and he agreed to go away and produce a detailed estimate. This arrived after a few days, with a definite start date some 3 months ahead. We were happy with the estimate and the start date and agreed to proceed. John started work on the agreed date and completed the bathroom refit to our complete satisfaction within the agreed timescales. We experienced an unforeseen problem early on when the wall between the bathroom and bedroom started crumbling – old breeze type blocks from the 1950’s! We were immediately told of the problem and agreed to remove the wall and replace with a stud partition. This caused a lot more work but John and his colleagues took this in their stride with no panic. As someone else commented John works regularly with a small group of local tradesmen - plasterer, tiler, electrician, and carpenter. They are all pleasant to have around, work well together, and they each do an excellent job. Very pleased with the outcome and would definitely ask John to carry out further projects in the future.
Brian and Jen04/03/2017
Rolls Royce service
Customer Service
Quality
Value
He installed a Mira digital shower in a small room next to a bedroom (it looked pretty complicated work to me). He organised the work done by other specialists which he recommended: carpenter, plasterer, electrician, and tiler. I think this resulted in a much better finished job than if all the work had been done by one person. He is a perfectionist, and if you want a Rolls Royce service look no further. Highest possible recommendation.
AlanHJ18/11/2016
Consistently very good plumber
Customer Service
Quality
Value
John Langley has been to our rescue on several occasions. The last time, 20th August 2016, we had two broken hot taps and a toilet cistern that wasn't flushing properly. New valves were fitted to the taps and the cistern was repaired. All are now functioning properly. The work was carried out in a short space of time and at a reasonable cost. Additionally, we were given useful advice on the question of connecting flexible hose connections to garden taps - these tend to pop off when you turn the water tap on and can be the source of repetitive problems. As with our previous experiences with John, we would thoroughly recommend him.
2011-04-30 11:49:15.73720/08/2016
Extremely Professional from initial contact to finishing the project
Customer Service
Quality
Value
This project was refurbishment of kitchen which included some unexpected problems which were dealt with without any fuss.The standard of work was first class and all members of the team employed were courteous and excellent workers. I have used John on three occasions over the past two years and would have no hesitation in recommending him.
donald10/06/2016
Superb job
Customer Service
Quality
Value
Langley plumbing services did a superb job. Highly professional. Worked to an exceptionally high standard of work and reasonably priced.
Maurice, South Glamorgan08/02/2016
What a polite man John is Great sense of humour
Customer Service
Quality
Value
He changed our shower which had been playing up and leaking which involved removing and replacing some tiles and repairing a part of the wall where water had leaked through. He also changed our kitchen sink which involved some pretty nifty carpentry. Make no mistake and always try and get John to quote you for any plumbing work or indeed any work at all as he has a host of other building contacts he calls upon to assist where a different skill is needed. Great Guy Kevin and Heather Seymour
George Kevin30/01/2016
Which? Local Review
Customer Service
Quality
Value
I had already phoned 2 numbers from this site who did not call back. I phoned John Langley who happened to be nearby and he arrived within minutes. He resolved the problem within a short time. He was very professional and the bill was reasonable. Thoroughly recommended and I will use him again in future.
cefncoed16/11/2015
Which? Local Review
Customer Service
Quality
Value
John Langley has been in our house to deal with three separate plumbing problems over the last few years. He has always given very good service and charges seem reasonable. He gives good advice and is easy to talk to. On the last occasion, I came down the stairs to find a flood due to a cistern fault only a few hours before we were due to leave Cardiff to go to Bristol Airport to fly off on holiday abroad for a fortnight. John came out promptly and isolated the fault, ensuring that the problem of flooding could not recur. On our return from holiday, John came back and effected repair using materials which would eliminate the possibility of that particular fault happening again. Thoroughly recommended.
findhelp16/09/2015
Which? Local Review
Customer Service
Quality
Value
John Langley is someone you can trust and this is apparent from first meeting him. He has ideas of what is possible and not in relation to the work required. He works regularly with a small group of local tradesmen - plasterer, tiler, electrician, carpenter, gas fitter, painter - with the same approach to their work as John. They are all pleasant to have around, work well together, and they each contribute to the overall finish of the job. John gives detailed written estimates and similarly detailed invoices so you know exactly what you are paying for. John and his co-workers have stripped out and completely refitted the main bathroom with shower over the bath, and fitted units. I was very pleased with the outcome and so earlier this year they came back and refitted the ensuite converting it to a walk in shower room. They then moved on to refit the kitchen, utility room and downstairs cloakroom. John and his workmates are entirely trustworthy and take pride in doing a good job. They talk through any snags as they proceed and deal calmly with any difficulty. They are always looking to find neat solutions and to make sure that they do their best so that you as customer are content.
Minimouse5118/06/2015