My problems with plumbers and my boiler started 7 years ago. As a single father raising 2 children I was at my wit's end and almost exhausting every company in the Borough of Enfield, I came across Leakbusters as a supplier and fitter of Worcester bosch boilers. (My previous boiler was not a bosch). In need of a new boiler like for like and having just had a new kitchen fitted it was time to give the job to them. From the first contact over the phone, I was reassured the job could be carried out without disrupting my new kitchen, we agreed a price and a start date. (Ian went above and beyond giving me a new pump and 2 years free service). Communication between myself and them again was exceptional. No fobbing me off with excuses or non answered phones as I've experienced with others and i mean in 7 year's I've used quite a few. They started at 9 am on the agreed day/date and finished just after lunch, no mess, no missing tiles and no broken bits.. very very clean job done with a very friendly plumber. The feeling of heat and hot water was euphoric and the relief off my shoulders that I've finally found a company that does exactly what it says on the tin. I'm looking forward to the aftercare they'll provide and would highly recommend them to anyone that's ever in need of a plumber/boiler or anything related. To the front line staff at Leakbusters and all the way to the back room. God bless you all. 🙏

We need a new boiler but we weren’t sure what one to go for gas or electric. As with gas there are a lot of regulations with regards to the flue!T his company knows there subject, Ian Puddick came out and surveyed the premises, and advised us on both we went for an electric boiler it was arranged and fitted very smoothly we were kept informed all the way through the office were very helpful I would highly recommend this company.

From the moment my husband called for a service and spoke with George we were booked in for the work to be carried out by their engineer called Joe. Joe arrived the following day, serviced the boiler and assessed its overall performance. He highlighted a few internal deteriorating parts that was causing some of the issues we were experiencing. Whilst he was able to get the boiler working better, his honest assessment was to consider replacing the aging boiler, especially since the heating exchanger and two other major parts would need to be replaced. My husband called back the office and spoke to Samantha and Natalie and booked it in for the following week. As soon as we'd paid the deposit, the new boiler was sourced and Joe was scheduled to install (It was a very competitive price). On the day of installation, Joe arrived on time, armed with dust sheets. He worked brilliantly, whilst respecting our home, not causing any mess and adhered to Covid restrictions. The installation was complete within a few hours and he tested the whole system whilst ensuring that all radiators were balanced appropriately. He gave us a demo on how to work the wireless Honeywell thermostat and also showed my husband how to manually change settings on the boiler, should we ever need to do so. Our experience from start to finish was excellent and we wouldn't hesitate to recommend this company.

Exceptional, first class service & experience at the hands of George Rees (senior technician) and Ian Puddick (owner) when they visited my property in south west London to find a suspected long term water leak which had caused long term visible damage to floors and walls, in direct contrast to another company, provided by the building insurers, who not only failed to locate the leak after 2 separate technician survey appts. but also provided 2 conflicting reports! Their failure was compounded by the fact that they also failed to do a ‘gas pressure test’ which, in Leakbusters case, was the cherry on top of the icing on the cake, which not only located the leak in my property but pinpointed it exactly! Thorough & relentless expert workmanship with ‘no stone left unturned,’ using their own patented leak detection gadgets and gas...I cannot recommend Leakbusters enough and would use them again & again to find and locate a water leak with pinpoint accuracy! Job brilliantly done and super nice guys to boot!

I had a boiler problem. I was recommended to speak to the Managing Director and sent him some info about the boiler having broken down and leaking and he recommends it needs a new valve - doesn’t give me a quote. He’s supposedly a friend of a friend and he “would look after me!” His man turns up and fits a pressure/temperature valve and leaves after 10 minutes. He didn’t show anyone or talk to anyone, the tenant arrived 5 mins after he left (15 mins after he called him to say he was there and the tenant told him he was on his way and would be 10-15 mins) There wasn’t any hot water. The man could’ve sorted that there and then even if he had to go out and get a heating coil or whatever. I emailed and messaged the boss directly and he refused to respond unless I paid him for the valve installation parts and Labour. I explained that the boiler wasn’t fixed and I would happily pay for the work once the boiler was fixed. He refused to reply to me, sent his man round who entered my property uninvited, removed the valve and left the boiler with a screw instead which is illegal - he didn’t tell anyone, if they had turned the boiler on it could have exploded. He has since refused to respond to a single message or email. I have several properties, have never had such a dreadful experience in all my years of dealing with boiler companies. I have found a new reputable company that came round, supplied me a quote and they have replaced the boiler. So easy. Do not use this company.

The managing director responded promptly, visiting our house and providing an estimate. This was technically clear and appeared reasonable The office worked smoothly and organised for my questions to be answered and another visit from an engineer. Once I accepted the quote I was given a start and finish date which was kept to. The fitters were of a high quality and the work they carried out was to a good standard. The installation works well and I have confidence that if there is a problem the firm will arrange for a fitter to visit and rectify The trader gave a good impression and I would use them again

London Boiler Co. replaced my old boiler with a new one. This meant relocating it and extensive pipe work. I also had most of the old radiators replaced. It was rather difficult to fit the new boiler as there were no options really for where it had to go. The office staff were friendly and helpful. They kept me informed about dates. The fitters were efficient and worked very hard. The quote was reasonable and they kept to it. They did a good job and the system works. They had to fit the job in as the old boiler had been 'condemned' and we urgently needed a replacement. They came back willingly to fix a small problem. I would recommend London Boiler Co.