Darren was faultlessly polite and considerate throughout. His communication was proactive, prompt, clear and to the point. He fitted our job in quickly and we agreed the date. The job was to locate a fault in garden circuitry which could have been lights, power, or the control box. After assessing the position he formulated a systematic process to isolate the problem and successfully did so about as fast as it was possible to do so. There was an enforced delay due to my having to replace a battery in the garden light controller, during which he refused to come into the house despite being invited on a cold and damp day, because he was muddy. The problem turned out to be two light bulbs, but as I could deal with that once identified, he happily left it to me so I was charged only for his time. He was the third electrician I had contacted - no response from one, no show from another - so the contrast was very stark. He will be my first port of call in future and I have no hesitation in recommending him to others.