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Trusted Traders

Lionel Wilson t/a Edinburgh Lock Centre

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4.4

7 Reviews

About

Edinburgh Lock Centre provides a 24 hour emergency service.
We do all kinds of locks so you can relax in the knowledge that you’ll never be locked out all night.
Edinburgh Lock Centre also offers a key cutting service at a sensible price.

What we do

  • Locksmiths

Customer reviews

Reviews summary

4.4
7 reviews
Customer Service
4.4
Quality
4.4
Value
4.3
Sort by
First Class Service & Quality
Customer Service
Quality
Value
The heading says it all. Lionel was incredibly helpful, friendly and represented good value for high quality. I highly recommend him to you.
Steven Davis17/07/2017
Brilliant, a pleasure to have
Customer Service
Quality
Value
They changed locks and sorted the doors in my house, including the buzzer. I am very happy, they are brilliant. They always arrive on time and are definitely very polite and professional. A pleasure to have them in the home. I would recommend them to others and I already have.
Which? Trusted Traders Consumer21/03/2017
Excellent, no complaints
Customer Service
Quality
Value
They have changed a few locks for me, always turned up on time, no complaints. A very cheery company that I have recommended to other people. Once I was locked out and Lionel came out quickly to sort it out, very efficient and reliable. They are also really informative, and clear on what the price will be upfront. Very hard-working trader.
Which? Trusted Traders Consumer08/03/2017
Very good
Customer Service
Quality
Value
They changed a door lock, happy with work done. I recommend to other people, they arrived on time, no problems.
Which? Trusted Traders Consumer08/03/2017
Which? Local Review
Customer Service
Quality
Value
Our front door lock suddenly ceased to function on Christmas night. We were able to get the door secured under emergency insurance cover. This trader agreed to come and fix the lock. He came promptly, but we feel that the work was not as good as we would have wished & that we were charged far too much, starting with a callout charge of £70. The door is Everest aluminium framed (now out of guarantee, but in excellent condition). The bolting system was very difficult to remove & took some time but the bottom of the door was damaged in the process. We were informed that the lock was "obsolete" & that he would try to get a replacement as soon as the suppliers reopened after the holidays. He did get a replacement part, sent his joiner who installed it. We now have a deadlock, not a 2/3 bolting system; and this has implications for our insurance. Maybe that was the best that could be done, but an unitemised bill for £305 (including the £70 callout charge) seems excessive to us & we are left with a feeling of having been ripped off.
susanbrogan14/01/2011
Which? Local Review
Customer Service
Quality
Value
Excellent service. Locked out: problem sorted within 15 minutes. Very friendly and helpful.
rgwr01/07/2010
Which? Local Review
Customer Service
Quality
Value
Friendly, helpful, reliable at both occupations. Also undertake small leatherwork repairs. 24 hour emergency locksmith service.
Which? Trusted Traders Consumer05/06/2009