I locked myself out early last Saturday evening and the locksmith arrived in 20 minutes despite being just about to start his evening meal. As the reviewer below commented, he really persevered in trying to open the door without drilling the lock. And was good humoured about me having confused things by thinking I'd left my keys inside the house, whereas I'd actually lost them in the street and had left the door locked! So in the end the lock did have to be changed, but Bill's rates were very reasonable, including the cost of the replacement lock and keys. Bill has restored my faith in locksmiths, after a bad experience four years ago when a rogue locksmith charged me £260 for ten minutes work (no drilling or replacement locks involved, just a letterbox door opener). When I objected, he grudgingly reduced his charge to £230! So the moral of the story is, don't panic when locked out and go for the first company you can find, as I did four years ago. Instead, take a few deep breaths and a few extra minutes to source a trustworthy trader like Bill.

We moved into a purchased property and due to a difficult seller needed the locks changed quickly in sw19. Bill was very responsive and gave a good quote. He changed 3 locks in no time and I cant recommend him enough.

Managed to lock myself out and called the trader to see if they could help me. After a quick chat on the phone the trader was with me in 15 minutes. We appreciated his confidence in being able to solve the problem and his perseverance in trying to open the door without drilling the lock. It paid off and we were back inside after only 30 mins and at a reasonable cost for a bank holiday call-out. The trader was polite, jovial and sincere, his work was quick and effective. If you're locked-out give this trader a call!

Punctual, gave an honest opinion, cleaned up after and did a good job.

I had recently moved into a house in Purley and wanted to have some of the locks changed. So I gave this firm's number a call. A van arrived right on time the following morning. Out got Bill and another gentlemen (for gentlemen they were). They got the jobs done quickly, and were carrying all the required materials in their van. They also made a point of bringing in their own vacuum cleaner and cleaning up perfectly. The final bill seemed very reasonable. I would definitely use them again in the future, First class,

Speedy service for jammed lock for elderly relative. Polite, professional, reliable, and good value for money. Pleased to have access to such a good service.

This was the first time I had used Bill's company and was very pleased with the service. Will definitely use again.

Turned up at time agreed and did a great job on the door lock at a reasonable price. I would certainly use again if needed and will recommend to my friends. The number is stored on my phone!

Polite, on time and did a great job - a superb service