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Trusted Traders

Lords Conservatory Repairs

Logo on white
Opening Hours
Today - 09:00–16:00
  • Monday 09:00–16:00
  • Tuesday 09:00–16:00
  • Wednesday 09:00–16:00
  • Thursday 09:00–16:00
  • Friday 09:00–16:00
  • Saturday 09:00–16:00
  • Sunday 09:00–16:00
Profile thumb image

5.0

82 Reviews

About

Lords Conservatory Repairs are a small honest repair company with 37yrs in the Industry. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work. We are also proud to be a 5* rated people member. Initially a conservatory fitter with the premier company's for more than 30yrs. I started this business 6yrs ago and have built up a solid reputation for excellence.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Hardwood conservatories and orangeries
  • Locksmiths

  • More Services

    • gutters
    • brackets
    • polycarbonate sheets
    • conservatory leaks

Customer reviews

Reviews summary

5.0
82 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great job and pleasant guy
Customer Service
Quality
Value
We had leaks in our 20 years old conservatory due to slipping roof panels and a dodgy ridge fitting. Contacted Mike by phone and was asked to send in email and a couple of photos to give him an idea what the problem was and the type of conservatory we had. He came back quickly with a estimate and available date to due the job. He contacted me early on that date to confirm he was on his way and arrived bang on time. Got on with the job quickly and quietly; it took just over 2 hours. He gave a bit of free advice as well, very polite and pleasant. I would Certainly recommend to friends.
Lookerone26/10/2018
A pleasant person and a good job
Customer Service
Quality
Value
Totally agree with all the postive comments of honest and trustworthy. He repaired the slipped polycarbonate sheets and the struts. We will be asking Mike to return in 2019 for more work.
Dave Bennett20/08/2018
Excellent Service
Customer Service
Quality
Value
Lords provide an excellent service. We would highly recommend them. They did some good work for us a few years ago so we asked them to come back and they were as professional as before.
Terry and Jean of Gresford. 06/08/2018
Leaking box gutter
Customer Service
Quality
Value
My conservatory box gutter had been leaking for the last eighteen months after two unsuccessful attempts by other traders I called in Mike with his expertise soon solved the problem - a good efficient trader would certainly recommend him
Dave, Heaton Chapel Stockport27/10/2017
The trader replied (on 07/11/2017)
Dear Dave, sorry for the late response but a big thank you for your review. Much appreciated. Mike
Tricky Problem
Customer Service
Quality
Value
We presented Mike with the difficult problem of an intermittent leak that others have failed to solve. His excellent knowledge of conservatory construction and glazing systems enabled him to solve the long standing leak issue. We would highly recommend Mike.
Alldred07/10/2017
The trader replied (on 13/10/2017)
Thank you for the review. Unfortunately I know it can not be a long term fix as the glazing method used by the original install is constructed incorrectly. This is why I no longer issue warranties on timber constructed valley gutters , we don’t know what we will find till we start stripping down (unlike upvc) I’m glad we had success with the main guttering. Kind Regards. Mike
Excellent service for orangery repair of leak
Customer Service
Quality
Value
No hesitation in giving Mike an excellent review for the repairs he was able to do for our orangery leak. most of the reviews here are spot on in reflecting who Mike was as a person and professional in his work he did for us. Professional, confident, efficient and ready to work around our schedule for getting the job done. Thanks Mike!
Martin S17/09/2017
The trader replied (on 07/11/2017)
Hi Martin, thank you for your review and hope it’s all now ok
No messing about
Customer Service
Quality
Value
I contacted Mike Lord after receiving no joy from enquiries via Quotatis. After emailing him some photographs of our conservatory showing the repair needed I received a quick response with a satisfactory estimate. After accepting this he telephoned to arrange when to carry out the repair. It was done quickly and efficiently within a couple of days of my enquiry. Mike clearly knows everything there is to know about conservatory repairs and I was very happy there was no messing about. I am happy to recommend him to anyone needing conservatory repair work.
Dr Roger Woods21/07/2017
The trader replied (on 07/11/2017)
Dear Dr Woods, sorry for the very late response to your brilliant comments, had trouble logging in to post a reply. Thank you
Good but not great
Customer Service
Quality
Value
Lords came to repair a couple of leaks on my conservatory, as others have mentioned he is very knowledgeable and knows what to look for. Unfortunately, although the leaks were fixed the customer service side was not 5 star for me, I will give a brief explanation as to why I thought this. 1. Left a bit of a mess inside and mud from the gutters in the gravel around the conservatory. 2. The explanation for above was that he had been here for longer than planed, was late for his next job and also exhausted. On that note he arrived over an hour late (due to weather) the work actually took 50 mins more than planned. 3. Took a piece of timber from my garden without asking and cut it up so he could prop up a trim inside. I then needed to go out and but some more. 4. On payment he asked my partner if I had left her any money (make your own decisions on that, I know she wasn't pleased). He also wanted cash or cheque and stated this was on the website, which it is not and was never mentioned in conversations we had. Would I recommend Lords? Yes I probably would, he knows what he's talking about but it would be nice if the customer service was better. I was very surprised by this because of the reviews.
Which? Trusted Traders Consumer02/06/2017
The trader replied (on 07/08/2017)
All debris from the gutters was put in a black bag. The timber lying in the garden was used to prop up the box gutter that had no brackets fitted for support , in order that remedial work could be carried out , Mr Hoole disappeared from site whilst the remedial work was 15% in progress and wasn't present when his wife gave me permission to use the timber. Payment was not offered on completion as stated on the contract form signed by Mrs Hoole so I politely had to ask for it. No extra charge was made for the extensive remedial works completed and water tested. And yes I did confide to being exhausted to Mrs Hoole after the very challenging extra work I did.
Major conservatory leaks cured
Customer Service
Quality
Value
Mike's expertise was clear from our initial phone conversation. I had e-mailed some photos of the extensive leaks in my conservatory and Mike advised me of what he believed the problems were likely to be and outlined costs based on best/worst case scenarios. Mike was booked to do the repairs on a Monday but the weather forecast wasn't good and l expected a call to postpone the visit but instead l got a call from Mike asking if he could come a day earlier on the Sunday!! I am totally confident the repairs Mike carried out have solved the problems and have absolutely no hesitation in recommending Mike to anyone with conservatory issues be they large or small.
Malcolm Smith05/05/2017
The trader replied (on 08/05/2017)
Dear Malcolm Thank you so much for your review, I really appreciate you taking the time. Regards Mike
Excellent working skills, expertise and Professionalism
Customer Service
Quality
Value
I have no hesitation giving Lords Conservatory repairs 5+ stars, not only for their working skills and expertise, but for their professionalism and honesty. I have had work done by Mike of Lords Conservatory Repairs and he certainly knows the skills necessary to fix any problem with professionalism and expertise. I have had emergency repairs carried out by Mike when other companies would not come out in none working hours. I am very pleased with his professionalism and expertise in completing the job. I can recommend Mike Lords Conservatory Repairs without any reservation and I will certainly use him again.
Which? Trusted Traders Consumer27/04/2017
The trader replied (on 07/11/2017)
Dear customer, thanks for your great review of my company Regards, mike