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Trusted Traders

M Broer Heating Ltd

Logo on white
Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–14:00
  • Sunday - Closed
Profile thumb business logo

4.9

95 Reviews

About

WINNERS OF ‘WHICH?’ TRUSTED TRADER OF THE MONTH SEPTEMBER 2017!

*It’s a huge honour to be considered one of the best tradesmen in the country by ‘Which?’ the UK’s leading independent review company. Now we have Won September we are on the short list for Trader of the Year.*

Operating throughout Derbyshire and the surrounding areas, we cover all domestic and business client’s central heating systems and gas services requirements.

Our 4 main Services we offer are.

*Boiler installation, with a 10-year guarantee. Try our instant quote tool. http://mbroerheating.co.uk/quick-quote/

*Boiler Servicing, Helping you maintain an efficient and safe home. http://mbroerheating.co.uk/service-plans/

*Boiler, central heating, Gas, and plumbing repairs

*Service/Repair contracts. Keeping you safe and warm all year round without the unexpected bills.

‘We’re raising standards both within our business and the heating industry too.’

**2017, Now we are on Which? trusted traders too. which gives us another

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance

Customer reviews

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Reviews summary

4.9
95 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Fantastic!
Customer Service
Quality
Value
Boiler repair - empty condensate sump. Work was scheduled at 13:00. Got a call at 10:00 saying that an engineer was available and he arrived within 10 minutes. He was polite, very knowledgeable and fixed the issue immediately whilst advising me on what he was doing throughout. A++.
Frazer08/01/2018
Excellent service
Customer Service
Quality
Value
We are very pleased with the service and work provided by your fitter. The work carried out by Michael Litherland was done quickly and efficiently with no mess and without cause for worry. The work is covered with a Gas Safety Certificate.
Alan, Derbyshire02/01/2018
Fast & Efficient Installation
Customer Service
Quality
Value
Team arrived on a cold miserable day, by 16:30 all the old system was gone and the new boiler operating. Second day system flushed through and controller installed. Fast, professional and pleasant, would recommend to any potential customers.
Grahame20/12/2017
Solved our Problem
Customer Service
Quality
Value
Failure of underfloor heating promised us a very cold Christmas! Martin Broer showed great initiative in tracking down the fault and high creativity in solving the problem completely in less than 3 hours with no fuss and no mess.
Alan, Derbyshire19/12/2017
Great job
Customer Service
Quality
Value
Really pleased with the job done by M Broer Heating. Ashley was brilliant, explained everything. Did the job on time & in time! Left my house tidy and I would definitely recommend them to friends & family.
Joanne, Derbyshire18/12/2017
Excellent
Customer Service
Quality
Value
All done as quoted within timescale.
John, Derbyshire05/12/2017
I wasn't a good experience
Customer Service
Quality
Value
The engineer did not turn up for the scheduled visit confirmed twice (by email and phone). When I called the office, I was told there was no booking at my address scheduled at all! They managed to send another engineer several hours later. He serviced my boiler but left pressure in it at 1 bar which I noticed after he left. I was disappointed as prior to servicing the boiler, I asked him to repressurise it after all. I could not fit the filling key by myself, so leaving the pressure at the lowest safe level was not acceptable for me as if the pressure decreases in time, I wouldn't be able to repressurise the boiler by myself. I called the office 2 days later asking to send someone to repressurise my boiler to 1.5 bar as recommended by the manufacturer. I was told to wait for a call from the engineer who would certainly come the same day. I spent all day waiting for him only to find out at the end of the day that he was too busy to make the visit. I agreed to see him the next day. He explained then that the previous day he had too many jobs to do and at the very beginning, he asked the office to arrange his visit for the next day. However, nobody called me from the office with this information but instead, I was kept at my house waiting for the whole day for nothing. Simple boiler service ruined my 2 days due to poor customer service. The only good thing was that the engineer, when arrived, did not make me feel he was in a hurry and politely asked all questions that I had.
nylepa27/11/2017
The trader replied (on 02/12/2017)
Thank you for your feedback. We have dealt with this internally, it’s seems there was a issue with the booking system we use. I am happy we managed to get out to you on the same day at such a busy time of year. As for the pressure it was with in the manufactures limits so would not have caused a problem, and unfortunately at this time of year we have to prioritise breakdowns, some people will have no heating or hot water. I am very sorry you are disappointed with the service you received and I will make sure we do not disappoint you again. Thanks Martin Broer
Great work and very reliable!
Customer Service
Quality
Value
I would highly recommend MBROER. Whilst servicing our boiler they discovered a gas leak which they dealt with quickly and effectively at no extra cost. Their communication was excellent and their pricing is reasonable. They were flexible on dates and very friendly and efficient.
alicalandrhys123/11/2017
Came to our rescue!
Customer Service
Quality
Value
We arrived home from holiday to no heat! After ringing on Monday morning, Mick was with us by 2:00 the same day. He did an excellent job and got the heating working within a few minutes. M Broer Heating are the best!
Alison H22/11/2017
Excellent service
Customer Service
Quality
Value
New Gas boiler and Mainsboost water system fitted to replace a failing Gledhill Boilermate. Excellent service, good communication. A very friendly, efficient and tidy team. All work completed to schedule including removal and disposal of old boiler along with water storage tanks in the loft.
P Moss20/11/2017