I contacted Mat for some advice on our heating and hot water system. He came promptly and gave a concise and honest appraisal as to what needed doing. His quote for the job was well within our expectations and he arranged a convenient date to attend. He also confirmed this by email the day before he came, and arrived promptly. He cleaned out and repaired our cold water and header tanks, then replaced the hot water cylinder. All was done very tidily and there was absolutely no mess. All was left fully checked and working and it has been great since. Mat is also friendly and informative, and I would highly recommend him.