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Endorsed by Which? Trusted Traders

Madison Brook International

Profile thumb lewisham office 1  2
5.0

9 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

With a wealth of experience and a highly-trained team, Madison Brook International offers a full range of
property services including full Refurbishment and Maintenance. These include:

- Plumbing and Heating (Gas Safe)
- Electrical (NICEIC)
- Painting and Decorating
- Carpentry and Joinery
- Tiling
- General Handyman

In 2019 alone we upgraded over 150 homes across London,
from modest Maintenance and Refurbishments, to
extensive enlargements and developments.

If you have a property Maintenance, Renovation
or Development project, we would be delighted
to offer our services.

THE ONLY PROPERTY PARTNER YOU WILL EVER NEED

What we do

  • Handyman and home maintenance services

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Painters and decorators

    • Exterior decorating
    • Interior decorating
    • Painting contractors
    • Wallpapering
  • Electricians

    • Electric Showers
    • Electrical emergency services
    • Electrical installations
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Rewiring
  • Carpenters

    • Joinery and carpentry
  • Tile fitters and showrooms

    • Bathroom tiling
    • Floor tiling
    • Kitchen tiling
  • Property refurbishment contractors

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Underfloor heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
9 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Contractor Failed To Show
I made arrangements with Madison Brook for an electrician to call on 13th April having used them several times before, and took the necessary time off work to be at home for the appointment. No one turned up and I heard nothing from them. When I called the office to see where they were I was promised a call back but this didn’t happen either. I voiced my dissatisfaction in an email and received a reply the next day advising that they had tried to contact me but were unable to get through. I found this surprising as I had no evidence of missed calls, no voice message and no email. I have never had any issue with Madison Brook before and have previously left a positive review on this site but sorry, no show and no call I find discourteous.
Customer in Greater London Posted on 22/04/2021 (Reviewer did not use service)
Contractor failed to turn up
I chose this company because of the good reviews, but how wrong I was. I booked for an electrician appointment and received an email confirmation from the company. On the day, the contractor failed to turn up. I called the office and was promised a call back. And I haven't heard from them since. No show, and no explanations and no apologies. When I read back the confirmation email, I realised they had asked me to reply to confirm my full address. I accept that was my oversight. However, I did give my full detail when making the booking (which was a week in advance). Should they need to double check the address, they could have easily contacted me via my mobile or email. And they didn't. I'm not sure why this company received so many five stars - are they genuine? I will not use this company and I certainly don't recommend anyone use them.
Customer in Greater London Posted on 14/04/2021 (Reviewer did not use service)
Property maintenance / refurbishment
Customer Service
Quality
Value
I recently had a complicated job completed at my property via Madison Brook. As someone who is not in the know with maintenance issues, it was reassuring and a pleasure to have Madison Brook on hand to diagnose the issue, come up with a workable solution, and execute it quickly to a very competitive price point. The staff at Madison Brook took all the stresses away in taking ownership of the project, which gave me peace of mind, freeing my time up to go about my own activities. The contractors were also a pleasure to deal with, as not only did they complete the works to a very high standard, they also used their initiative to identify other issues at the property and help me solve them, which in the long run will save me money and time. I definitely recommend Madison Brook as a solution to your maintenance needs.
Customer in Greater London Posted on 07/02/2021 , work completed 27/01/2021
Very Professional Would Highly Recommend
Customer Service
Quality
Value
We use Madison Brook International for our home electrical and plumbing needs. Our requirements are discussed in full at the initial contact and the prices quoted are completely clear and reflect what is shown on the final invoice. The engineers are punctual and are always friendly and completely professional. We find the work to be of a very high standard and they always clean up after themselves. We consider Maddison Brook International to be a real find and would highly recommend them to anyone, including our family and friends.
Customer in Greater London Posted on 21/01/2021 , work completed 15/01/2021
Excellent and professional service
Customer Service
Quality
Value
The under floor heating in my rented apartment was not working and I could not get a reliable heating engineer to sort it out. I cannot thank the person who suggested I contact Madison Brooks enough. When I called, they were so efficient and thorough in their communication. The engineer attended on time and professional. There was no question too silly for them to answer. I am grateful Madison Brooks have trades men in various area. I have found my go to for any work I need doing. Thank you Nick and the team for your efficiency.
Felicia in Greater London Posted on 20/01/2021 , work completed 09/12/2020
Professional and friendly
Customer Service
Quality
Value
Electrical Installation Condition Report This was carried out September 2020 in a professional manner at the agreed time. This is a rental property but everything was left as found. I will definitely be using them again and happy to recommend. The office was very efficient too as I needed a copy of the report which I had mislaid and it came through within 5 minutes!
Customer in Greater London Posted on 20/01/2021 , work completed 15/09/2020
Fast and Great work
Customer Service
Quality
Value
Gary came to solve a leaking issue that I had and he was really quick and really knew what he was doing. I was really happy with the work that he provided. Definitely will recommend to everyone
Customer in Greater London Posted on 08/12/2020 , work completed 08/12/2020
Highly skilled professionals that get the job done (the first time)
Customer Service
Quality
Value
Don't need an essay here to point out that their services are top notch whilst not costing an arm or a leg. Very pleased - having dealt with 100's of contractors over the years, they are now plan A for us for any job that needs doing. Keep up the good work!
Customer in Greater London Posted on 08/04/2020 , work completed 03/03/2020
The trader replied (on 09/04/2020)
Thank you. It was an absolute pleasure to be of service. As/when you might need us again, please feel free to get in touch. Best Wishes MBI
Annual boiler maintenance - great service!
Customer Service
Quality
Value
I used Madison Brook International for my annual boiler service after a colleague at work recommended them. I initially dealt with their back office team who were extremely professional and handled the request very efficiently. They we able to give me a price over the phone, which I was satisfied with, and so I quickly decided to progress with the work. I agreed a mutually convenient time for their engineer, Gary, to visit and he then called me a few hours beforehand to confirm when he would arrive which was great because I wasn’t left waiting in all day for him to arrive. The job was completed in a thorough and efficient manner and the boiler is now working perfectly! Based on my experience I would highly recommend Madison Brook.
Customer in Greater London Posted on 08/04/2020 , work completed 12/03/2020
Reliable and professional
Customer Service
Quality
Value
Will always be the first choice to call when a problem arises. I have used the Gas Engineer Services time and time again, really professional and would recommend anytime.
Customer in Greater London Posted on 08/04/2020 , work completed 26/03/2020
The trader replied (on 14/04/2020)
Thank you. It was an absolute pleasure to be of service. As/when you might need us again, please feel free to get in touch. Best Wishes MBI