Mark Bletcher T/A CoolGlass Glazing Enhancements

Having seen the finish and quality of work on a friends windows, we asked Mark if he would come and quote for our landing window which gets the sun all day and becomes very uncomfortable during the Summer months. Mark explained all the options available to us and what was and was not suitable for our glass. Mark quoted a price that we were very pleased with and was told that would be several weeks before the work would be carried out. Received a telephone call the day of installation stating that he would be with us in half an hour. Work was carried out quickly and professionally and the finish is excellent. Before leaving, Mark explained how to care and clean the window and has followed this up with an email regarding ongoing maintenance.

A very efficient survey of the job previous to the work. The actual work to apply shading film to the conservatory was completed to an excellent standard with great skill. It has made such a difference to our comfort levels on very sunny days. A brilliant job very cheerfully carried out by both installers.

Having contacted Mark a considerable time ago for a high end quality app based roller blind system for my high spec new build I was enlightened by his knowledge of a superb in ceiling system. The blinds retract into a retaining box within the ceiling void which basically hides the whole blind from view. Mark's technical and professional advice was worth every penny spent on the whole house fitment which works perfectly, both via the automatic applications and the manual applications. His attention to detail was paramount for my requirements and his customer care throughout was excellent. Would I recommend Mark and Cool Glass - YES, without a doubt.

Very smooth and professional installation process, easy to communicate with. Product works as intended. I have one large room that used to get way too warm under direct sunlight, a bit of a greenhouse really. Now the room is ok when it's sunny and 26-27 outside, way better value than installing an aircon.

Mark Bletcher from Cool glass gave me expert advice on possible solutions to my overheating flat. He explained all my options carefully with attention to my specific requirements. He was able to convey technical details in easy to understand language. He followed through in a very timely fashion and sent me all the necessary information so that I could make an informed decision. I would have been very happy to go ahead with Cool Glass but due to geographical issues, this was not possible. However, Mark went the extra mile to help me find an alternative solution nearer to home. I am now very happy with the results thanks to all Mark's expertise and help.

Earlier this year we had Mark apply the solar film to our south facing lounge windows and we were not disappointed with the difference in the lower heat build up experienced during the summer months. So we decided to have the kitchen and bedroom windows done too. In our experience the film not only lowers the level of heat but also provides good privacy. We were very impressed with Mark's professional approach and his high standard of work. He was polite, well mannered and tidy during his visits. We are very pleased with the work and would highly recommend Mark.

Mark is highly professional in all his dealings, from the first meeting to the completion of all work. He is happy to spend as much time as is needed with the Client to scope the work required, is proactive with suggestions without being pushy and adds significant value through his evident knowledge and expertise. All work is carried out to the highest standard, no detail left undone. Mark works tidily and the site was spotless when he had finished. All work was carried out as agreed, on time and on budget. Can't ask for more really!

To complement our new bifold doors I was recommended to use Mark. He visited our house to initially measure up and advise and discuss what we needed. He was very knowledgeable and easy to talk to. We went for a film on the external (which cuts down the glare and the heat passing through into the house without impacting on the view out to the garden) and then electric blind, three fairly typical widths and lengths and one slightly more bespoke for a shorter window. The film was fitted and I noticed an immediate impact with the heat not coming into the house. The blinds were fitted at a later date. Mark kept us informed regarding dates of delivery/installation. There were some slight challenges due to the bespoke nature of one of the blinds, which caused a very slight delay however because the communication was so good and both sides could be quite flexible it really wasn't an issue. Really impressed with the communication, quality of the product, fitting, service and would not hesitate to recommend.

Mark attended next day to measure up, give advice and quote price for work needed to reduce heat in sun room. Solar controlled film was agreed. Mark gave a date to complete work which was in 2 weeks time after quote. He attended on time and completed the agreed work. The work was completed on time and the sun room was cleaned after he completed work. All rubbish removed. Excellent service and I can tell already that we will be able to use sun room a lot more as the heat is dramatically reduced, great job.