Boiler replacement plus Nest
I wanted to thank MSPL for their excellent service in replacing our boiler so promptly last week, after it broke down forever. They also installed the NEST system for us. From start to finish, everyone I dealt with was friendly, helpful and efficient, and I would like to pass on our thanks. We’re happily reunited with hot water and a warm home.
Customer in Hertfordshire
Posted on 08/03/2019
, work completed 28/02/2019
Recommended
Boiler Change
Our boiler broke down just before Christmas and left us with no hot water or heating with relatives due to visit. We needn’t have worried though as MPSL came up trumps with swift, professional and cost effective solutions. The whole team, from Steve the manager to Gavin the fitter and assistant Ben were first class. Friendly and exceptionally tidy we couldn’t have asked for a better service.
Customer in Milton Keynes
Posted on 02/01/2019
, work completed 28/12/2018
Recommended
Excellent service
Roof leaking into bedroom. Removed moss build up, causing leak during heavy rainstorm. Dealt with promptly and in an efficient manner. Excellent.
Anthony, Northamptonshire
Posted on 06/08/2018
, work completed 06/08/2018
Recommended
Highly recommended
The roofing manager inspired me with confidence from our initial meeting. This work was carried out in a very professional and tidy manner, to my satisfaction.
Nigel, Bedfordshire
Posted on 26/07/2018
, work completed 26/07/2018
Recommended
Brilliant job
I was very pleased with the way the engineers worked. All rubbish was taken away and they were very efficient. Would definitely recommend.
Rosalind, Oxfordshire
Posted on 11/04/2018
, work completed 11/04/2018
Recommended
My review
Mark, Northamptonshire
Posted on 27/03/2018
, work completed 27/03/2018
Recommended
Excellent job
We required a new 33kw platinum boiler which was installed by MPSL Emergency Services last week. The two fitters arrived promptly and were very polite, knowledgeable and helpful. They did an excellent job of fitting the new boiler and a new external flue pipe. They worked efficiently, checked all aspects of the central heating before leaving at ensured that everything was left clean and tidy.
Jon, Bedfordshire
Posted on 22/03/2018
, work completed 22/03/2018
Recommended
Very pleased prompt/professional
I was very worried when my old boiler packed up, but this company (MPSL) came to my rescue and did a good job also at a reasonable price.
Angela, Bedfordshire
Posted on 19/03/2018
, work completed 19/03/2018
Recommended
Great service, great job
MPSL were brilliant, boiler broken with no heating or hot water, not only did Steve offer a lot of advice, the team booked us in quickly for a replacement. Job was done well and quickly by the team. Could not recommend them enough.
Molly, Buckinghamshire
Posted on 09/03/2018
, work completed 09/03/2018
Recommended
Prompt and professional
The engineers diagnosis, investigation and repair of the service of water leakage on the main roof of the house was done in a very methodical and professional manner. Would recommend.
David, Buckinghamshire
Posted on 22/02/2018
, work completed 22/02/2018
Recommended
Very friendly and professional certainly use them again
We had a new boiler fitted by MPSL Very professional respectful tradesmen we are very happy with the finished job and have already recommended the company to a friend.
Peter21
Posted on 26/01/2018
, work completed 26/01/2018
Recommended
Professional, friendly, knowledgeable
I decided to ask MPSL Emergency Services to service my boiler after reading some positive reviews. I also wanted an assessment of our heating and radiators, as the boiler was close to 20 years old. I'm glad I did. Not only was there a risk of the boiler emitting carbon monoxide but it had been poorly maintained and serviced in the past. I was expecting a new boiler before I even called someone out for the service and duly asked MPSL to quote me. They gave me some options and discussed prices. Costs were reasonable and clear, but the best thing of all was the speed of service. Clearly I wanted this job done as soon as possible and they delivered. I now have a brilliant new boiler and a new Nest smart thermostat to go alongside it. The staff and engineers were all first class and I have no hesitation in recommending this company. I shall certainly use them again.
Travelman
Posted on 20/01/2018
, work completed 20/01/2018
Recommended
Excellent
Had a drip in our kitchen ceiling. Roofer attended, did a thorough check and found problem which they sorted.
Emma, Leicestershire
Posted on 13/12/2017
, work completed 13/12/2017
Recommended
Absolutely Brilliant and So Caring
When original boiler failed on the coldest snowy weekend, I had to move out. This company kept me informed all the time, explained when they were coming, told me not to worry. So helpful with their attitude, true professionalism and help.
Which? Trusted Traders Consumer
Posted on 13/12/2017
, work completed 13/12/2017
Recommended
Good Work
The engineer was very good the work was done efficiently and tidily. He was polite, considerate and helpful.
Valerie, Hertfordshire
Posted on 10/11/2017
, work completed 10/11/2017
Recommended
My review
P, Northamptonshire
Posted on 24/10/2017
, work completed 24/10/2017
Recommended
Professional, Friendly and Extremley Knowledgeable
Steve who came round to quote for us was very knowledgeable. He listened to what we required and advised us accordingly. The quote was over the next day. When booked in, the ladies in the office were helpful with my questions. The 2 guys who came to do the work were professional and prompt. He listened to what was required, we needed a back boiler to be replaced by a combi in the airing cupboard, 2 new radiators and TRVs on all radiators. I felt happy to leave them in the house working. They worked until the job was fully finished, even though it over ran by a day and made sure the system was cleaned out thoroughly. They cleaned up everything and left the place like they found it. Very knowledgeable and happy to answer all of our questions. Highly recommended! Will be using again. Thank You.
Erika12
Posted on 29/09/2017
, work completed 29/09/2017
Recommended
Brilliant, job, clean friendly
A very good service from start to finish, clean, friendly.
Tracy, Hertfordshire
Posted on 29/09/2017
, work completed 29/09/2017
Recommended
Excellent work
My boiler needed replacing. On inspection it was found to be dangerous. Other problems were found in the system due to a build up of deposits. The work and options were clearly explained, with reasons. The job was given priority. All work was done with no hitches and no mess. The cost was very reasonable and I would certainly give a recommendation.
Rose, Buckinghamshire
Posted on 28/09/2017
, work completed 28/09/2017
Recommended
Excellent Work
Very professional work. Value for money compared to all quotes which I received. All parts used were from reputed company. Replacing of old boiler, 2 port valves. Central heating pump. Installing 2 channel programmer and wireless thermostat all within half a day!!
Runal, Middlesex
Posted on 23/09/2017
, work completed 23/09/2017
Recommended
Friendly, quality & prompt
I actually can not-fault the service I have had. From first contact, to replacing my boiler to tidying up they have been first class.
Dawn, Oxfordshire
Posted on 16/09/2017
, work completed 16/09/2017
Recommended
Pride in their work
Really impressed, the guys went above and beyond to ensure that the new boiler fit in the existing cupboard. A challenging days work. Customer service been great, and from what I can see the boilers worked. The boys were also conscientious towards my ten month old baby.
Wors1234
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
Very Good Job
Very well managed and hassle free.
Y, Hertfordshire
Posted on 13/09/2017
, work completed 13/09/2017
Recommended
Done a excellent job on roof
Engineer very good at his job, explained what happens to the roof. Excellent and very happy with the job. Company very helpful and friendly, Louise the manager of the company, lovely lady to talk to, staff who worked for the company should get 5 star treatment, they all worked very hard, especially the engineer Zeb the roof man. I recommend the company to family and friends.
Jean, Northamptonshire
Posted on 13/09/2017
, work completed 13/09/2017
Recommended
Quick, friendly, professional, cheap
Amazing service as before, quick. polite, friendly and such good value for money.
Florence, Hertfordshire
Posted on 09/09/2017
, work completed 09/09/2017
Recommended
Very Good
Well mannered, friendly and polite. Job well done.
Maureen, Oxfordshire
Posted on 05/09/2017
, work completed 05/09/2017
Recommended
A job done well
Very pleased with the service, response and work done - polite service and efficient. No hesitation using MPSL again and would recommend.
Kevin, Hertfordshire
Posted on 03/09/2017
, work completed 03/09/2017
Recommended
Boiler Install
Brian, Hertfordshire
Posted on 28/08/2017
, work completed 28/08/2017
Recommended
Great service
Great service, efficient and reasonable cost.
Anonymous
Posted on 25/08/2017
, work completed 25/08/2017
Recommended
Professional Service and Job
Excellent engineers. A very good job installing my combi boiler. Would recommend to anyone looking to install a boiler.
Pat, Middlesex
Posted on 25/08/2017
, work completed 25/08/2017
Recommended
Excellent job
Very efficient people to deal with. Extremely helpful and customer focused and good installation of boiler. Would definitely recommend.
Which? Trusted Traders Consumer
Posted on 18/08/2017
, work completed 18/08/2017
Recommended
Excellent job
Timely, friendly and tidy - no hesitation in recommending
Which? Trusted Traders Consumer
Posted on 17/08/2017
, work completed 17/08/2017
Recommended
My review
Fantastic job, no complaints at all.
Niral, Hertfordshire
Posted on 16/08/2017
, work completed 16/08/2017
Recommended
Prompt and Efficient
Staff were on time, friendly and efficient. Highly recommended.
Carley, Northamptonshire
Posted on 15/08/2017
, work completed 15/08/2017
Recommended
My review
M, Oxfordshire
Posted on 14/08/2017
, work completed 14/08/2017
Recommended
Boiler install
Very happy with servicers :)
Aubrey, Bedfordshire
Posted on 12/08/2017
, work completed 12/08/2017
Recommended
Very good job
Sosel, Middlesex
Posted on 11/08/2017
, work completed 11/08/2017
Recommended
Excellent job, great guys
Excellent work, efficient and well knowledgeable. Very patient and always available to answer any questions. Highly recommend these guys. Great team work.
Harjeet, Buckinghamshire
Posted on 10/08/2017
, work completed 10/08/2017
Recommended
Brilliant & professional job
Excellent service & installation. Very good & professional engineers, excellent installation & test. Very tidy & neat workmanship.
Rodney, Oxfordshire
Posted on 07/08/2017
, work completed 07/08/2017
Recommended
Very good job & tidy
Excellent installation, a very tidy workmanship.
Rod, Oxfordshire
Posted on 07/08/2017
, work completed 07/08/2017
Recommended
Very good
First time used. Very professional, timely and courteous. Will use again.
Roger, Buckinghamshire
Posted on 03/08/2017
, work completed 03/08/2017
Recommended
Excellent service
This has been an excellent service throughout. Great communication & excellent customer service. Highly recommend for fast effective & reasonable price & excellent service.
Junaid, Hertfordshire
Posted on 01/08/2017
, work completed 01/08/2017
Recommended
Prompt, professional and went the extra mile.
Provided a competitive quote to install a new combi-boiler. Carried out the work promptly, very professionally and very tidily. I was not happy with the external appearance of the flue. MPSL suggested a solution, which they procured, paid for and installed within 24 hours. A great company.
Amanda, Buckinghamshire
Posted on 31/07/2017
, work completed 31/07/2017
Recommended
Fantastic job. I am really pleased
Great guys. Fantastic customer service. Really good job done and on time. They fitted a new boiler. I am really pleased from start to finish. Well done. Great company.
Muzhar, Buckinghamshire
Posted on 27/07/2017
, work completed 27/07/2017
Recommended
My review
R, London
Posted on 27/07/2017
, work completed 27/07/2017
Recommended
Professional
Professional, knowledgeable & tidy. Definitely recommended.
Paks, Bedfordshire
Posted on 22/07/2017
, work completed 22/07/2017
Recommended
Brilliant job, nice people and professional.
Very good service excellent. They were very helpful and nice staff.
Shanila, Buckinghamshire
Posted on 21/07/2017
, work completed 21/07/2017
Recommended
Boiler Change
Excellent workers-very happy with work done.
Anna, Buckinghamshire
Posted on 19/07/2017
, work completed 19/07/2017
Recommended
My review
Siobhan, London
Posted on 17/07/2017
, work completed 17/07/2017
Recommended
Brilliant Job
Excellent Work! Thank You very much! Gold star!
Which? Trusted Traders Consumer
Posted on 14/07/2017
, work completed 14/07/2017
Recommended
Outstanding service
First class service. Very professional. Workmanship very good. Let themselves down at the end by not cleaning up properly. (Boiler packing polystyrene beads everywhere and some cable ties).
Sarah, Hertfordshire
Posted on 13/07/2017
, work completed 13/07/2017
Recommended
Very efficient performance.
Very efficient service given throughout, firstly on an emergency call out, and then to fit new boiler. Turned up on time and very friendly, polite workmen, who did a really good, clean job. Explained everything thoroughly too.
Jane, Hertfordshire
Posted on 10/07/2017
, work completed 10/07/2017
Recommended
Efficient and meticulous.
They were efficient, put in a lot of detail into their work and weren't afraid to ask questions.
Jack, Buckinghamshire
Posted on 04/07/2017
, work completed 04/07/2017
Recommended
Efficient
Very good, professional and efficient.
Rudn, Oxfordshire
Posted on 03/07/2017
, work completed 03/07/2017
Recommended
Excellent, professional.
Excellent job, very efficient from the guys. P.S. do I get a free service?
Earl, Bedfordshire
Posted on 03/07/2017
, work completed 03/07/2017
Recommended
Job well done!
Very impressed with the professionalism of the employees! Job well done!!
Denis, Bedfordshire
Posted on 30/06/2017
, work completed 30/06/2017
Recommended
Prompt & professional
Prompt, professional and friendly. Everything was explained in a clear and helpful way.
Happy Customer
Posted on 29/06/2017
, work completed 29/06/2017
Recommended
Worked hard
Guys turned up on time and worked hard. They even discovered I had a gas leak which they resolved by calling national grid.
Jonathan, Northamptonshire
Posted on 28/06/2017
, work completed 28/06/2017
Recommended
Found a gas leak!
While checking the new boiler installed, found a gas leak in our house.
Hayley, Buckinghamshire
Posted on 26/06/2017
, work completed 26/06/2017
Recommended
Prompt & professional
Will use again, highly recommended service.
Liam, Bedfordshire
Posted on 24/06/2017
, work completed 24/06/2017
Recommended
A huge relief
Engineers inspired confidence. Polite, punctual and willing to pass on technical information in layman's terms. 10/10.
Jane, Hertfordshire
Posted on 20/06/2017
, work completed 20/06/2017
Recommended
Perfect professionals
Perfectly fitted, fast & 3 reliable guys. Mark & Steven fitted a platinum Bavi boiler. Great guys, no fuss!
Ramin, Middlesex
Posted on 15/06/2017
, work completed 15/06/2017
Recommended
Good Service
All round good service with excellent administrative communication and the installation explained as the work progressed in tidy manner and completed off neatly.
Stewart, Northamptonshire
Posted on 12/06/2017
, work completed 12/06/2017
Recommended
Excellent job
Arrived on time, worked very hard. Job completed to a high standard
Alpa, Bedfordshire
Posted on 10/06/2017
, work completed 10/06/2017
Recommended
Excellent work
Excellent job. Very professional wouldn't hesitate to recommend them. They left the kitchen clean and tidy after fitting the new boiler. Very helpful, polite and did a great job!
Joan, Buckinghamshire
Posted on 09/06/2017
, work completed 09/06/2017
Recommended
Excellent job
We have been very happy with all areas of the job that's been done - from the engineers to the product! great!
Caroline, Middlesex
Posted on 05/06/2017
, work completed 05/06/2017
Recommended
Very good job, professional, high standards
The team of workers were all very polite and helpful, answered all our questions and took time to explain. I would definitely recommend this company for their high standards and efficient service.
Susan, Bedfordshire
Posted on 04/06/2017
, work completed 04/06/2017
Recommended
New boiler installation
Excellent service. Polite, efficient, tidy. Very happy with the final result. Everything looks outstanding.
Joe, Buckinghamshire
Posted on 03/06/2017
, work completed 03/06/2017
Recommended
Excellent job
Mark and Steve were excellent from start to finish. I'm really pleased with the work.
Mark, Buckinghamshire
Posted on 31/05/2017
, work completed 31/05/2017
Recommended
Brilliant job
We had a problem with our boiler having just moved into a new house. MPSL identified the issue straight away, made it safe and returned after to put in a full new boiler. Could not fault the quality of work & friendliness of the staff. Would highly recommend.
Cara, Hertfordshire
Posted on 23/05/2017
, work completed 23/05/2017
Recommended
Brilliant Job
Very friendly staff, were prepared to listen to how the boiler to be installed in terms of appearance. Throughout the job explained every step. Completed the job in good time and cleared up after the job.
Mahmood, Hertfordshire
Posted on 12/05/2017
, work completed 12/05/2017
Recommended
Prompt & professional
I am so pleased. I didn't know they were a Trusted Trader but I can see why. They didn't try to rip me off. They picked me a nice, new boiler and fitted it promptly. The plumbers were very nice and friendly and took time to explain everything to me.
Annette, Hertfordshire
Posted on 04/04/2017
, work completed 04/04/2017
Recommended
Exceptional service
1. 30/4 11:00 problem identified. 2. 30/4 12:00am engineer arrived. 3. 30/4 13.00 diagnosis/assessment complete. 4. 2/5 am engineers arrived. 5. 2/5 1800 Job done! Minimum of disruption to household, tidy considerate and efficient.
David, Bedfordshire
Posted on 02/04/2017
, work completed 02/04/2017
Recommended
Professional team.
Arrived on time, exceptionally clean and explained everything to do with the work.
Anthony, Buckinghamshire
Posted on 21/03/2017
, work completed 21/03/2017
Recommended
Callout and boiler repair
New circuit board fitted to boiler and system checked/potterton suprima l
RJG OF WING, Bedfordshire
Posted on 14/11/2016
, work completed 14/11/2016
Recommended