After our gas Heating system stopped working, we assumed that British Gas - with whom we have a service agreement - would solve the problem. However, their engineer concluded that the system needed a powerflush and passed the information on to his manager from whom we heard nothing. We noted that Mayne had a high score on Trusted Traders and contacted them. Their engineer arrived at the agreed time and, came to the same conclusion as the British Gas engineer after trying for some time to clear the apparent blockage. At this visit, the engineer called his HQ and established the cost of the required system powerflush and, after dosing the system with cleaner in the hope that it might, after all, clear the system, advised us to contact them at the start of the following week. At the start of the following week, with no apparent improvement in the system - no hot water, no central heating - we arranged for an engineer to spend a day with us powerflushing the system. The engineer arrived at the appointed time on the appointed day, tried to clear the system without powerflushing and, this proving unsuccessful, went ahead with the procedure. Initially, the blockage resisted the process but, eventually, the flushing broke though revealing water in the system to be almost black and full of debris. After several hours of hard work by the engineer, all was working perfectly and the system contained clean water. Everything was completed satisfactorily, tidily and to budget.

We've used this company a couple of times now and both times they did an exemplary job. They removed and disposed of our old shower enclosure and fitted a new one. The costs were fair and the job was left clean, neat and tidy. I will be using them again.

I'd had a bad experience with a bodge it and scarper trader. And knew I could trust Darren Mayne to put it right, after he was so knowledgeable when he came to carry out an independent assessment of the work. So when the time came and I'd got all my money back I got in touch, and he and his office staff were both friendly and helpful. The two fitters that came to do the work, Jorden and Bradley were lovely, friendly and polite, and I can't praise them enough. They soon sorted out the loud noisy pipework under my floorboards that had been driving us potty. And fitted another boiler properly and professionally; no mess and everything finished to a high standard. So now I have no holes that I can see through into the street in my exterior wall, a lovely quiet boiler and central heating system. And best of all, gallons of piping hot water at bath time. So Thank You for being an honest reputable firm, (because what I was quoted was what I paid, no hidden extras) and I would highly recommend you to anyone.

We had a new boiler installed. The engineers Matt and Jarod were very efficient they arrived on time and were very considerate. Their work was of the highest standard. Service from the company was excellent from the time Darren came to assess the work and the work was carried out as per the time agreed and the budget allocated. I would have no hesitation in recommending this company and will always use them myself in the future.

As usual, fast efficient work by v good staff always helpful and friendly and above all highly competent , a pleasure to continue to do business with.

I discovered a leak in my boiler late on Sunday evening. I contacted Mayne first thing on the Monday morning to find out if they could help. Within an hour I had someone at my house checking out the issue. The part needed was ordered over the phone and sourced locally so it could be picked up and fitted the same day. The plumber attending not only fixed the leak by replacing the faulty part but also gave my boiler a service whilst he was in there. He left having cleaned up after himself. The whole experience left me pleased that I got in touch with Mayne in the first place. I would use them again if needed and would recommend to others in the future.

Took a chance on Mayne gas, just by looking online for a trader, good feedback, happy customers, so we invited them to quote for a change over from solid fuel to LPG, good sound advice, explained everything that would happen, arrived on the day on time, three young men an absolute pleasure to have them working in the house, very polite, no loud radio, just a very professional, very proficient, very clean job, highly satisfied, thank you, PHIL & MEL WHINCUP

Mayne charged £70 plus vat to come out to fix our boiler problem, the engineer was here all of 10 minutes and diagnosed it as a thermistor problem rather than a simple cleaning of the exchangers plate to plate Sadly he had to order a new part in so could not fix the problem on the first visit and we would require another visit. The second day they arrived and charged us another £45 plus vat however they did not need to fit nor did they fit a new thermistor they just cleaned out the exchangers plate to plate and left 20 minutes later problem solved all in all not what I would consider a trusted trader they were either very incompetent or as i feel a victim of a well scripted rip off designed to maximise the bill for a very simple boiler fault They were very convincing and i didn't realise the rip off until i saw the bill and it dawned on me they could have solved the problem in one visit quite quickly, we have children in the house and we had to go an extra day without hot water just so this company could inflate the bill i would'nt have minded paying the £70 call out even for the 20 minutes of work for the simple fix it would have taken at the time but in the end it was £156 for 20 minutes work.