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MCA Security Services LTD

4.9

215 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

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4.9
215 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Excellent across the board
Customer Service
Quality
Value
Mike , Steve and Emma arrived as arranged first thing this morning. Very pleasant and very helpful. They supplied and fitted a complete intruder system, a solar camera, a video doorbell and two security lights. Very professional and tidy. Obviously they care about their products and their customers. All relevant apps were installed in our phones and they took all the time they needed to ensure we knew what we were doing with these apps. We would Highly recommend MCA and give them maximum stars for everything. A big thank you to all the team on site and also the helpful and friendly office staff.
Customer in Merseyside Posted on 19/02/2024 , work completed 19/02/2024
Fantastic service, great customer support
Customer Service
Quality
Value
We had our CCTV installed back in Oct 2022. We have had no issues whatsoever with the unit, great picture quality and through explanation of how the system works was given. Recently, dec 2023 we changed our internet provider which caused issues in receiving notifications on our phones.. I called MCA and they were very supportive and sent a technician to complete the setup for me. Thank you for a great and friendly service.
Customer in Merseyside Posted on 29/12/2023 , work completed 31/10/2022
Excellent Company
Customer Service
Quality
Value
We have used MCA for our house security for 40 years in every house we have lived in. They are exceptionally efficient and professional in all their dealings and we have had no worries about recommending them to others. The team have just updated our alarm system to a wireless system and we are really pleased with it, so easy to use. They are extremely upfront about costs and fully explained how the new system worked. The work was done very professionally and efficiently and left clean and tidy. Thank you to all the team for a job well done.
Customer in Sir Ddinbych Posted on 21/12/2023 , work completed 19/12/2023
quick, neat job as always
Customer Service
Quality
Value
Have used MCA to install and service alarms since 1994 and each installation they have done for us has been quick and neat. They considered carefully where to place everything and, with wireless sensors, said they will be happy to move any that are causing problems.
Customer in Cheshire West and Chester Posted on 31/07/2023 , work completed 26/06/2023
Outstanding
Customer Service
Quality
Value
Had several quotes for a new CCTV and alarm system at my abode. Look no further than MCA This company are 5 stars, from turning up to to asses and leaving me with a written quote to completion of the job. Ultra professional. No gimmicks just quality systems at competitive prices
John in Merseyside Posted on 16/03/2023 , work completed 13/03/2023
Alarming Efficiency
Customer Service
Quality
Value
My alarm system was over thirty years old, having been installed by MCA SECURITY SERVICES. They advised me on replacement, at a very reasonable price and after my acceptance provided an installation date and time. Both were honoured and the work was carried out with minimal disruption in a friendly and efficient manner. A full explanation of the system was given and all was very satisfactory. Would have no hesitation in recommending them.
Customer in Merseyside Posted on 09/02/2023 , work completed 06/02/2023
Fantastic, professional service.
Customer Service
Quality
Value
Product fully explained and talked through. Options all discussed. Very professional and personal service. Highly recommended. Good value for money.
Customer in Merseyside Posted on 30/10/2022 , work completed 24/10/2022
Grade A+++ Fast and responsive service
Customer Service
Quality
Value
What can I say...? fast and responsive service. I have used MCA previously when I moved into my property 15 years ago. They completely refitted the alarm system then. We are now having building work done on our property and needed to move some of the original sensors and extend the system. I was really concerned that my oversight of not planning the alarm system upgrade into the building works was going to completely drag everything out. MCA delivered! After speaking to them on the prior Thursday they were onsite on Monday and had everything done in a few hours. They even stayed later than expected to make sure the system was retested and serviced. During the works they identified a failed battery and replaced that at the same time. Grade A+++ service and I can't recommend them enough...
Customer in Cheshire East Posted on 14/10/2022 , work completed 10/10/2022
Excellent
Customer Service
Quality
Value
Came earlier than expected. Had the job done in 2 hours. Cost us £800 as we needed new panel. Infra reds... Wireless system connected to phone app. Its a superb system which let's us alarm the house while we are asleep. Can't fault the service. Recommended!
Alan in Merseyside Posted on 06/05/2022 , work completed 24/03/2022
Quality work in all aspects
Customer Service
Quality
Value
We have dealt with MCA for 30 years plus. Always a friendly company to deal with. Steve and /or Mike arrive on time, provide a good customer expectation. Their service can be relied upon for quality products/equipment, competitive price and delivery to time promised. Today they installed a new wireless alarm system, made no mess and did not disturb our daily activity in our home. The system is easy to operate and was explained well to our understanding. We thoroughly can recommend MCA to anyone looking for a quality alarm system, together with superb after sales and annual servicing.
Customer in Merseyside Posted on 22/03/2022 , work completed 22/03/2022