McNeill Heating installed a Vaillant boiler at very short notice, & although not the cheapest, we chose them both because they are Trusted Traders & also because Johnston seemed knowledgeable, efficient & reassuring when he called to provide his quote; he assured us that it covered everything we would need. & it did... we experienced none of this 'I’m just nipping off to the builders’ merchants’ malarky! The installation day was wet & miserable, but despite needing to work outside, including upgrading a long run of gas pipe attached to an outside wall, Johnston & his two guys worked tirelessly throughout a long day (8am-6pm), stopping only briefly for lunch, & when they left, the place was spotless & the boiler in & working. They power flushed the system (a long, laborious process involving flushing & de-scaling each radiator individually), kept us informed about when the water &/or gas was to be off, & were generally polite, efficient & tidy. The work they have done is neat & well thought out – there is no visible cabling, no dripping solder around new joints, holes have been neatly drilled – & they always took their shoes off in the house, when not in the utility room with the boiler. Johnston answered texts & calls promptly, & returned the next day to commission the boiler, help set up the timer (controlled by an app) & answered all our many & varied questions patiently & fully - & also spent quite a while looking at our misbehaving shower at no extra cost.

We had a complex water and central heating system replaced, which involved removing water tanks from the loft and installing a pressurised system with a new boiler in the cellar. The work was completed to a very high standard, in the estimated time frame and to budget. It was undertaken with a minimum of disruption to the house. Johnston McNeill was extremely professional and knowledgeable and produced a successful solution. We would thoroughly recommend his work to all.