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Endorsed by

Which

?

Trusted Traders

Mercer & Ross Electrical Ltd

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5.0

22 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Fully Qualified Professional Electricians

for ALL your electrical requirements

covering Herts, Beds and Bucks.

Fully insured and NAPIT Approved

What we do

  • Electricians

    • Electric Showers
    • Electrical installations
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Rewiring
  • More Services

    • condition reports

Customer reviews

5.0
22 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great service from beginning to end
Customer Service
Quality
Value
Carl and his colleague updated the electrics in our house, rewiring the building, and upgraded our sockets and light fittings. Despite the size of the job, Carl fitted us in at very short notice and completed the work within the timeframe and to the price agreed. The communications with Carl were excellent, and our house was kept very tidy throughout the work. We have already recommended Carl's services to our family and friends.
Customer in Hertfordshire Posted on 05/10/2020 , work completed 24/09/2020
Highly recommended
Customer Service
Quality
Value
We contacted Mercer & Ross as we had a problem with our electrics fusing repeatedly with no evident pattern. Carl gave great advice over email even before taking the job on, and then went out of his way to fit our job in quickly. He identified the fault and fixed it efficiently. A real breath of fresh air, especially as phone messages, texts and emails to various other local electricians had been totally ignored. It is lovely to find a trader who treats customers as they would want to be treated themselves, even when very busy with a rush of jobs after lockdown. I would not hesitate to recommend Mercer & Ross and will certainly use them again.
Customer in Hertfordshire Posted on 20/08/2020 , work completed 20/08/2020
Excellent communication from first to last
Customer Service
Quality
Value
The job was to replace old lights with downlights in the lounge and dining room, and to replace old spotlights in the kitchen, plus adding extra sockets and replacing wall lights. Carl turned up on time for the quote. Date agreed for the work which was later brought forward by a few days which suited us both. Carl and Anthony arrived at 8am promptly and worked extremely hard. Work completed in less than two days. Every aspect of the work was explained as it went along and Carl was very positive at finding solutions for problems. I've already booked Carl and Anthony for further electrical work.
Noel in Hertfordshire Posted on 19/08/2020 , work completed 14/08/2020
Extra electrical sockets in living room and hallway
Customer Service
Quality
Value
Work was carried out in a very professional manner - efficient, timely reliable, respectful of our home, cleaned up after work completed - would not hesitate to recommend - thanks for a great job!
Customer in Hertfordshire Posted on 31/07/2020 , work completed 29/07/2020
Friendly, helpful and competent.
Customer Service
Quality
Value
Carl replaced two old fuse boxes with new consumer units. He always answered his phone promptly, arrived when he said he would and his price was reasonable. He checked his work very thoroughly and made minimal mess which he cleared up. The installation certificates arrived by e-mail within a few days. Highly recommended.
Customer in Hertfordshire Posted on 20/02/2020 , work completed 12/02/2020
Professional downlight refit at competitive price
Customer Service
Quality
Value
I had put off updating downlights in bathroom (4 lights) and kitchen (6 lights) partly because the last trader contacted had not let me have a quote 12 months after assessing the job! However, Mercer & Ross Electrical Ltd visited, quoted, and completed the work in less than two weeks. Carl finished a quality job within a few hours. I would have no hesitation in using his company again for future work. Highly recommended.
Customer in Hertfordshire Posted on 07/02/2020 , work completed 04/02/2020
Very happy
Customer Service
Quality
Value
Electrician came to assess a problem we were having. He spent a long time doing a thorough job of investigating, but found just two small things that needed doing. For the time he spent here his charge was very reasonable and the job has been done satisfactorily. He was not out to rip us off (he could have done easily), but to do only what was necessary.
Customer in Essex Posted on 04/02/2020 , work completed 04/02/2020
Replace 3 down lighters in bathroom
Customer Service
Quality
Value
Carl phoned before he arrived so that I was expecting him. He did a really good job of replacing new down lights at a fair price. He managed to do this with absolutely no damage to the recently painted bathroom ceiling. He cleared away packaging and took it with him. Carl was friendly and knowledgeable. He even completed a little job a previous electrician had failed to do. I would not hesitate to use him again or to recommend him.
Pat Posted on 26/01/2020 , work completed 20/01/2020
Punctuality and precision
Customer Service
Quality
Value
Carl arrived for his two visits at exactly the arranged times, to assess what was needed, and then supply and fit a new floodlight for the drive. He moved the original lamp-site slightly, to ensure that any bulb-changing would be much easier. I shall certainly use this firm again for any future electrical jobs.
Customer in Hertfordshire Posted on 20/11/2019 , work completed 02/11/2019
Excellent job
Customer Service
Quality
Value
From the first point of contact by telephone Carl & Anthony were responsive and prompt in all further communications. Their very reasonable quotation was based on a home visit and once the work was completed there were no 'hidden' costs. They were prepared to offer help and guidance and at no time did they make any assumptions about the work we required. The job required both internal lighting repair and the fitting of external PIR lighting. They worked quickly and left no mess. I was very impressed that they requested that they place their recyclable residual materials into our recycling bins. I would recommend them to any prospective client and will be happy to provide further information if it is required.
Customer in Hertfordshire Posted on 18/09/2019 , work completed 18/09/2019