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Endorsed by

Which

?

Trusted Traders

Mercer & Ross Electrical Ltd

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5.0

22 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Fully Qualified Professional Electricians

for ALL your electrical requirements

covering Herts, Beds and Bucks.

Fully insured and NAPIT Approved

What we do

  • Electricians

    • Electric Showers
    • Electrical installations
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Rewiring
  • More Services

    • condition reports

Customer reviews

5.0
22 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great service from beginning to end
Customer Service
Quality
Value
Carl and his colleague updated the electrics in our house, rewiring the building, and upgraded our sockets and light fittings. Despite the size of the job, Carl fitted us in at very short notice and completed the work within the timeframe and to the price agreed. The communications with Carl were excellent, and our house was kept very tidy throughout the work. We have already recommended Carl's services to our family and friends.
Customer in Hertfordshire Posted on 05/10/2020 , work completed 24/09/2020
Highly recommended
Customer Service
Quality
Value
We contacted Mercer & Ross as we had a problem with our electrics fusing repeatedly with no evident pattern. Carl gave great advice over email even before taking the job on, and then went out of his way to fit our job in quickly. He identified the fault and fixed it efficiently. A real breath of fresh air, especially as phone messages, texts and emails to various other local electricians had been totally ignored. It is lovely to find a trader who treats customers as they would want to be treated themselves, even when very busy with a rush of jobs after lockdown. I would not hesitate to recommend Mercer & Ross and will certainly use them again.
Customer in Hertfordshire Posted on 20/08/2020 , work completed 20/08/2020
Excellent communication from first to last
Customer Service
Quality
Value
The job was to replace old lights with downlights in the lounge and dining room, and to replace old spotlights in the kitchen, plus adding extra sockets and replacing wall lights. Carl turned up on time for the quote. Date agreed for the work which was later brought forward by a few days which suited us both. Carl and Anthony arrived at 8am promptly and worked extremely hard. Work completed in less than two days. Every aspect of the work was explained as it went along and Carl was very positive at finding solutions for problems. I've already booked Carl and Anthony for further electrical work.
Noel in Hertfordshire Posted on 19/08/2020 , work completed 14/08/2020
Extra electrical sockets in living room and hallway
Customer Service
Quality
Value
Work was carried out in a very professional manner - efficient, timely reliable, respectful of our home, cleaned up after work completed - would not hesitate to recommend - thanks for a great job!
Customer in Hertfordshire Posted on 31/07/2020 , work completed 29/07/2020
Friendly, helpful and competent.
Customer Service
Quality
Value
Carl replaced two old fuse boxes with new consumer units. He always answered his phone promptly, arrived when he said he would and his price was reasonable. He checked his work very thoroughly and made minimal mess which he cleared up. The installation certificates arrived by e-mail within a few days. Highly recommended.
Customer in Hertfordshire Posted on 20/02/2020 , work completed 12/02/2020
Professional downlight refit at competitive price
Customer Service
Quality
Value
I had put off updating downlights in bathroom (4 lights) and kitchen (6 lights) partly because the last trader contacted had not let me have a quote 12 months after assessing the job! However, Mercer & Ross Electrical Ltd visited, quoted, and completed the work in less than two weeks. Carl finished a quality job within a few hours. I would have no hesitation in using his company again for future work. Highly recommended.
Customer in Hertfordshire Posted on 07/02/2020 , work completed 04/02/2020
Very happy
Customer Service
Quality
Value
Electrician came to assess a problem we were having. He spent a long time doing a thorough job of investigating, but found just two small things that needed doing. For the time he spent here his charge was very reasonable and the job has been done satisfactorily. He was not out to rip us off (he could have done easily), but to do only what was necessary.
Customer in Essex Posted on 04/02/2020 , work completed 04/02/2020
Replace 3 down lighters in bathroom
Customer Service
Quality
Value
Carl phoned before he arrived so that I was expecting him. He did a really good job of replacing new down lights at a fair price. He managed to do this with absolutely no damage to the recently painted bathroom ceiling. He cleared away packaging and took it with him. Carl was friendly and knowledgeable. He even completed a little job a previous electrician had failed to do. I would not hesitate to use him again or to recommend him.
Pat Posted on 26/01/2020 , work completed 20/01/2020
Punctuality and precision
Customer Service
Quality
Value
Carl arrived for his two visits at exactly the arranged times, to assess what was needed, and then supply and fit a new floodlight for the drive. He moved the original lamp-site slightly, to ensure that any bulb-changing would be much easier. I shall certainly use this firm again for any future electrical jobs.
Customer in Hertfordshire Posted on 20/11/2019 , work completed 02/11/2019
Excellent job
Customer Service
Quality
Value
From the first point of contact by telephone Carl & Anthony were responsive and prompt in all further communications. Their very reasonable quotation was based on a home visit and once the work was completed there were no 'hidden' costs. They were prepared to offer help and guidance and at no time did they make any assumptions about the work we required. The job required both internal lighting repair and the fitting of external PIR lighting. They worked quickly and left no mess. I was very impressed that they requested that they place their recyclable residual materials into our recycling bins. I would recommend them to any prospective client and will be happy to provide further information if it is required.
Customer in Hertfordshire Posted on 18/09/2019 , work completed 18/09/2019
Great work and competant
Customer Service
Quality
Value
Had a extractor fan and 2 outside lights fitted. Very quick and efficient workmanship, Carl very pleasant person and did not leave a mess. Would certainly use them again, and recommend them to others.
Jeffrey in Hertfordshire Posted on 06/09/2019 , work completed 06/09/2019
Installation of additional sockets
Customer Service
Quality
Value
We needed some extra sockets in our bedrooms and on our landing. Carl was friendly and polite and quoted a fair price. As the work was going to be noisy and a bit messy we were more than happy to go out while he was here. On our return the work was done to our requirements and the mess cleared away. I’m a very happy customer and highy recommend Mercer and Ross Electrical.
Customer in Hertfordshire Posted on 02/09/2019 , work completed 24/08/2019
Efficient, prompt, effective and personable
Customer Service
Quality
Value
A faulty LED light in the shower room needed to be replaced quickly due to imminent arrival of family including children, for a short stay. Carl arrived promptly at the arranged time and completed the work efficiently, effectively and with good humour, all for a competitive price. Carl is now our first call for any electrical work that may be required in the future and I would recommend him without reservation.
James, Hertfordshire Posted on 29/07/2019 , work completed 27/07/2019
Shower cutting out
Customer Service
Quality
Value
Had a problem with shower cutting out. Rang Carl and he responded promptly. Arrived when he said he would. Sorted the problem efficiently and professionally. Would definitely use again and recommend to friends and family
Customer in Hertfordshire Posted on 14/06/2019 , work completed 14/06/2019
Great service. Would use again.
Customer Service
Quality
Value
Had a problem with utility room down-lights that kept burning out. Carl responded quickly to my initial contact and identified an obsolete system that had been poorly installed some years ago. He gave me a very reasonable quote for replacement lights and an extraction fan to improve ventilation. The work was done very efficiently and neatly, despite restricted access to the ceiling space, and I'm confident that I will have no further problems now. I particularly appreciated the way Carl discussed the work and the possible solutions and also came up with a suggestion for operating the fan that I would not otherwise have thought of. Efficient, neat and tidy, friendly and helpful. All round, a great service.
Customer in Hertfordshire Posted on 20/05/2019 , work completed 16/05/2019
Fantastic Electrician!!
Customer Service
Quality
Value
Anthony was incredibly kind and helpful. We are really pleased with our new lighting. Working perfectly and the job was done quickly and efficiently. All was left tidy once finished. Thoroughly recommend.
Customer in Greater London Posted on 31/03/2019 , work completed 26/03/2019
A job well done
Customer Service
Quality
Value
We had our four bedroom detached house fully rewired. The workers were polite, friendly and efficient and carried out all the work in a professional and safe way. Extra power points were put in where we requested. They made a minimum of mess and tidied up each day when they had finished. I would have no hesitation in recommending this trader.
Jumik10 Posted on 01/03/2019 , work completed 01/03/2019
A straightforward job done very competently
Customer Service
Quality
Value
We have had work done by this electrician before. At last month's work, on their advice, rather than have two transformers changed in the recessed lights in the kitchen, we had a complete new system installed, with better light and no need to keep changing bulbs. The electrician arrived in the hour slot as arranged and did an efficient and satisfactory job. He was courteous and helpful.
Allen Friern Barnet Posted on 28/02/2019 , work completed 28/02/2019
Excellent service
Customer Service
Quality
Value
Mercer and Ross offered a great service which was thorough and highly efficient. Having waited around for a week for another electrician to turn up, who didn't, Anthony came on short notice and fixed the fault in the lighting. While he was there he also agreed to check the safety of my bathroom lighting, which had been done a few years back by somebody else and I had had my doubts about, and he suggested what needed to be done and came back to complete the work later that week. I would thoroughly recommend.
Serakadem Posted on 16/02/2019 , work completed 16/02/2019
Opinion and feedback on work completed
Customer Service
Quality
Value
I used this company to completely re-wire our house. He came round to assess the job and provide a quote, he was very honest in telling us what didn’t need updating and therefore saving us money. The job was completed in 2 days, and we were happy to leave them in our house alone. We have young children so it wasn’t safe environment to remain in with wires etc exposed. I completely trusted his character, his judgment and experience.
Mrs Williams Posted on 01/10/2018 , work completed 01/10/2018
Regular Customer
Customer Service
Quality
Value
Light fittings. New double plug points. New ring main.
Shaun Posted on 01/09/2018 , work completed 01/09/2018
Great work, great service
Customer Service
Quality
Value
Carl came around to the house to replace a number of outdated and tired electrical sockets, and to repair a faulty light fitting. His approach was professional, friendly and efficient, and while here identified other opportunities to bring our house’s electrical supply up to date. We were so impressed, we have lined him up to return and make the improvements very soon. Highly recommended.
Bobbiestar Posted on 01/08/2018 , work completed 01/08/2018