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Endorsed by Which? Trusted Traders

Metro eco

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4.9

409 Reviews

Opening Hours
Today - 08:00–16:30
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

Metro eco, based in West Yorkshire, is an award winning business with an enviable reputation in the plumbing, heating and electrical trades.

As a Worcester Bosch Accredited Partner we have been providing an outstanding service to the people of Yorkshire for over half a century but don’t take our word for it, read our Testimonials.

We are highly qualified to work in the domestic, industrial and commercial sectors of both the gas and electrical trades. All our staff are employed directly by us and hold qualifications in their specific field, ensuring a quality job and peace of mind from start to finish.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Electricians

    • Electrical testing services
    • Electrical emergency services
    • Electrical installations
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • worcester bosch accredited installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
409 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great job, on time, lovely staff and exactly as quoted
Customer Service
Quality
Value
Metro Eco had previously done small jobs for me like boiler servicing and fitting a radiator. Always promptly and efficiently. When I moved house I needed a new boiler and full CH system. This was somewhat daunting and other providers had huffed and puffed and told me some parts weren't doable! Most didn't even want to quote! Not so with Metro Eco, Tom arrived to quote when he said he would, reassured me and discussed options with me. He immediately provided a quote, I accepted and a installation date was agreed by return. I had to wait a little while but that's normal at the moment and shows they are in demand. Jordan and Tony arrived on the first day (with some help from others eg Paul - also helpful, especially with leaking toilet). They were polite and friendly, clearly knew what they were doing, explained at every stage and did an excellent job, cleaning up every night and moving all my junk! Tony is an apprentice and it was lovely to see apprenticeships working well, Jordan explained clearly at each stage to Tony about what to do, what he was doing and how important various steps are. I have a fully working system with a lovely boiler and radiators - if you can describe these things as lovely! Highly recommend.
Katherine in West Yorkshire Posted on 20/07/2021 , work completed 20/07/2021
Very prompt 2 lovely polite males, they kept checking with me where I wanted the lights, and gave options when one light wasn’t able to be used.
Customer Service
Quality
Value
Very prompt 2 gentlemen, talked to me about what they were doing, kept checking with me as to where I wanted things, checked the options when a previous light couldn’t be used. The whole process I was made aware of from quote to end of process, the legislation was pointed out to me and a wire moved to meet standards, very happy with the service. Would definitely use again. Thank you ☺️
Customer in West Yorkshire Posted on 14/07/2021 , work completed 02/07/2021
Quick and easy
Customer Service
Quality
Value
Just the annual service, but the engineer was very professional, very Covid aware and was clean and efficient in doing the job. he just got on with it and was complete quickly with no hassle - great service.
Robb in West Yorkshire Posted on 02/07/2021 , work completed 01/07/2021
Competent and professional electrical services.
Customer Service
Quality
Value
Metro Group Eco, we’re friendly, helpful and very competent. I felt I and my property were in safe hands with them. The guys were very supportive and explained what they were doing and why, including providing a clear explanation of faults and solutions for an EICR test. I was was not aware of their fixed price policy on quotes, so I was nicely surprised to find this was actually true, , so no nasty surprises, which allowed me to pay them in full and on time. They have a strapline, on their vehicles, something like “dedicated” to service” and they showcased this excellently. Metro Group were vey professional, from start to finish, communicating clearly by text and email, which provided much reassurance, which I appreciated, especially at a time, when demand for services is high. I would highly recommend these electrical contractors and I will be using them again. Thankyou Metro Group!
Customer in West Yorkshire Posted on 22/06/2021 , work completed 18/06/2021
Quickly done and on time
Customer Service
Quality
Value
No mess. Wore a mask and came in the time specified. The price of the service was value for money and he even checked the meter because we thought we could smell gas. Would recommend this company
Dorothy in West Yorkshire Posted on 14/06/2021 , work completed 14/06/2021
Excellent company to deal with!
Customer Service
Quality
Value
Metro eco Huddersfield were recommended by a neighbour, who had used them for electrical work, but I had checked out the customer reviews on their website and on Which? before I called them. My new boiler had failed and I had water stains on the kitchen ceiling which pointed to a leak coming from the bathroom above. After calling round to assess the situation, Metro eco sent round a dynamic duo - Paul J and Billy, to tackle the job. It was a bit tricky to get to the source of the leak and involved cutting through the ceiling and taking out a section of leaking pipe in a very small working area. At one stage I thought they'd have to take out my bath or lift my nice bathroom tiles up to get at it (which gave me palpitations!) but Paul stuck at it until he got the job done. This is a man who obviously knows his stuff and isn't going to let anything beat him - for which I am ever so grateful. Both very nice guys, very courteous and professional and thank you for cleaning up nicely after yourselves! Communication/customer service was excellent (from David in the office), quote provided on the day of the assessment and it's so easy to pay once the job is done - either online using the link on the invoice that's emailed or just calling up. Thank you Metro Eco, I will most certainly use your services again.
Jane in West Yorkshire Posted on 11/06/2021 , work completed 10/06/2021
Efficient and friendly service.
Customer Service
Quality
Value
I contacted Metro having seen their Which listing. I had a light that was taking a long time to come on and didn't know if there was a fault in the switch or the light fitting. I also wanted someone to check that my smoke alarm was in good working order. Every aspect of their service was excellent. My initial phone call was dealt with by a really helpful and friendly gentleman who took details and then told me how things would be dealt with before answering any queries I might have. I then received an email confirming the appointment and further email reminders just before the service visit which had been arranged. Emails gave me the time of the appointment and the name of the person who would be coming. The electricians turned up on time and again were extremely helpful and friendly. They assessed the situation in respect of the faulty light fitting and smoke alarm and explained the work which needed to be carried out clearly and carried it out once I had given the go-ahead. I liked the fact that they gave me full explanations about what needed to be done. I was also pleased with the way that they left the area they had been working on clean and tidy. Arrangements for settling the account are also very straightforward and I considered that the account submitted was very reasonable for the standard of service given. I can't rate this firm too highly and I wouldn't hesitate to use them again in the future.
Yasmin in West Yorkshire Posted on 03/06/2021 , work completed 02/06/2021
Fabrication to original specifications of a G.W.R. Heritage style lamp head.
Customer Service
Quality
Value
Agreed with David the size of this lamp which has been hand crafted. We confirmed a costing for completion and shipping. Great communication and there were no problems only solutions through out the Covid 19 year . Throughout David kept me updated and the end result is a beautiful period lamp adorning out cast iron gas lamp post. Even though our post had a square head we married it to the sturdy round ring of the four legged frog supplied easily. Highly recommended if you are seeking a genuine looking hand fabricated lamp.
John in Somerset Posted on 22/05/2021 , work completed 28/04/2021
EICR Electrical Inspection and Test
Customer Service
Quality
Value
The team turned up on time and were polite and well presented. The scope of work was clearly explained. Once completed, I was taken through the results of the test and what my next options were. All questions were fully answered.
Clare in West Yorkshire Posted on 17/05/2021 , work completed 13/05/2021
Pleased of Huddersfield
Customer Service
Quality
Value
We contacted Metro to help with a small part of a bigger project, they scheduled the work quite quickly, arrived when they said they would and carried out the work, professionally, competently and competitively. In a specialist contractor, what more could one ask for. Big thanks.
Customer in West Yorkshire Posted on 14/05/2021 , work completed 13/05/2021