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Endorsed by

Which

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Trusted Traders

MIDS Pest Control Ltd

Profile thumb mids pest control logo

4.8

13 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Our Managing Director Steve Middleton started the company in 2015, after many years working for a national pest control company.
Steve wanted to give back to the local community by offering a friendly, reliable service.
For that reason on the 4th of January 2016, we open the doors for business. We started servicing customer requirements for Rats and Mice in the local area. After the first 12 months, it was clearly going really well and the feedback from the customer was absolutely excellent.
The company was doing very well, and soon we were getting business from the local schools and churches to deal with there pest control.

Rats, Mice, Bedbugs, Fleas, Wasps, Hornets, Moths, Ants etc

What we do

  • Pest control

    • Wasps
    • Rodent Proofing
    • Pest Damage proofing
    • Bedbugs
    • Insects
    • Fleas
    • Mammals and Rodents
  • Drain clearance contractors

    • Gutter clearance
    • Septic tank emptying
    • Septic tank installation and repairs
    • Drain installation
    • Emergency drain clearance service
    • CCTV drain surveys
    • Drain and sewer services
  • Cleaning services

    • Jet Washing
    • Stone cleaning
    • Gutter cleaning
    • Blind cleaning
    • Solar panel cleaning
    • Hard floor cleaning
    • General household cleaning
  • More Services

    • bird control
    • bird netting
    • bird spiking
    • fumigation
    • deep cleaning

Customer reviews

4.8
13 reviews
Customer Service
4.8
Quality
4.8
Value
4.6
Sort by
Disappointed
Customer Service
Quality
Value
I was surprised to be told I would have to pay for the full cost of the job before anyone would come to look at two wasps' nests.
Customer in Hertfordshire Posted on 06/09/2020 , work completed 16/07/2020
The trader replied (on 25/09/2020)
Due to the current climate with Covid-19, we as a company have put things in place for any treatments, to reduce the risk to our staff and our customers. All customers are quoted before the work is carried out and is confirmed with the customer that they are happy with the price. You as the customer confirm that you were happy for us to attend the same day to treat two wasp nests located very high in the roof. We as a company have a set price for wasp nest which means we will always take the money upfront for all jobs to reduce the risk to our business from NON-payers. This is not only for wasp nest but for all services supplied by our company. We also have a policy in place should the customer have any issues they would be fully refunded the cost of the service. The customer also has the right to a full refund if they change their mind within 14 days as long as no work has been carried out. This is explained to all of our customers and our terms and conditions are displayed on our website. Thank you for the review, Steve Middleton - Director of MIDS Pest Control Ltd
Quick response and excellent work
Customer Service
Quality
Value
I emailed regarding a blocked gutter on Friday and Steve responded within minutes with some questions. Once I had answered these, he said that someone would be round on Monday afternoon to look at the problem. Graham arrived when promised, and did a great job in sorting out the issue. Excellent communications and service.
Customer in Hertfordshire Posted on 04/05/2020 , work completed 04/05/2020
Thoroughly recommend
Customer Service
Quality
Value
Steve responded to an email sent on a Sunday and came the following day. He is very knowledgeable and really set my mind at rest about a rat problem. He was generous with his time and didn't try to persuade me to part with any cash unnecessarily.
Customer in Hertfordshire Posted on 30/04/2019 , work completed 29/04/2019
Pleased I called MIDS and will use their services again
Customer Service
Quality
Value
Very pleased with service from initial call to having wasps nests removed on the same day. I will use MIDS as my first choice in the future.
Louise, . Posted on 19/06/2018 , work completed 19/06/2018
Exceptional service at a competitive price
Customer Service
Quality
Value
Steve came the next day after having replied to my email on a Bank Holiday Monday. He came on two visits and eradicated our mice infestation having explored thoroughly where their point of entry was. He gave me options on costing and told me the pros and cons of each. He communicated well and was very systematic, accommodating and gave great customer service. In addition, he helped me to clear out and reorganise my garage which was amazing customer service. He is a fountain of knowledge with all things rodent! I would highly recommend him.
2010-04-02 12:44:45.147 Posted on 22/05/2018 , work completed 22/05/2018
Brilliant Job
Customer Service
Quality
Value
Prompt and Professional, very happy with the job. Highly recommended.
Angelo, Bedfordshire Posted on 08/11/2017 , work completed 08/11/2017
The trader replied (on 14/01/2018)
Thank you for the Feedback
Wasps Nest
Customer Service
Quality
Value
Found MIDs PC on the W?TT and sent an email to check the price for treating a wasps nest in my roof space, although late at night Steve came straight back with a price and availability. Steve arrived early the next morning and advised what he would do. He treated the nest and within two hours the problem had gone. Excellent service and great attention to detail. He advised if we wanted the nest removed he would come back at a later stage after things had had time to die down. He also advised if the initial treatment did not work, which he doubted, he would have a return visit. All work has a 30 day guarantee too. Excellent job carried out effortlessly and efficiently. I would definitely use again, if I require pest control services.
Howard Posted on 06/09/2017 , work completed 06/09/2017
The trader replied (on 14/01/2018)
Thank you for the Feedback
Excellent job
Customer Service
Quality
Value
MIDS Pest Control gave us a competitive price, were able to come out promptly and stopped our quite severe moth problem in it's tracks.
Kelly, Hertfordshire Posted on 28/06/2017 , work completed 28/06/2017
The trader replied (on 14/01/2018)
Thank you for the Feedback
Professional and knowledgeable
Customer Service
Quality
Value
Efficient, fast and affordable, excellent service.
Rowan, Hertfordshire Posted on 26/06/2017 , work completed 26/06/2017
The trader replied (on 14/01/2018)
Thank you for the Feedback
Good efficient job
Customer Service
Quality
Value
Responded quickly to a request for help with bumble bees and did the job efficiently.
Which? Trusted Traders Consumer Posted on 22/06/2017 , work completed 22/06/2017
The trader replied (on 14/01/2018)
Thank you for the Feedback