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Mike Couldry Plumbing & Heating Ltd

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5.0

51 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2019

About

Proud to be associated with Worcester Bosch since 1997, Mike Couldry Plumbing and Heating Ltd was founded by Mike Couldry in 1985 after he made the move to the county from Kent. He initially ran the business alone but soon recruited more employees including current Directors Tom Osborne and Colin Tait. After Mike retired to New Zealand in 2005, Tom and Colin took over the business and have kept the Mike Couldry name synonymous with heating in Cornwall.
We offer services including gas, oil and LPG fired boiler and heating systems designed to suit your specific needs. We are Worcester Bosch Accredited installers and Approved Service partners which means you get the best level of workmanship, the best level of after sales and the best guarantee package available with up to a maximum of 10 years from your date of installation. We offer a flexible and personal service and when we install a boiler, we ensure that we remain in contact with our clients for any after sales service they may require.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Radiators and central heating
    • Boiler repair
    • Boiler servicing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment

Customer reviews

5.0
51 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Brilliant people to deal with
Customer Service
Quality
Value
I dealt with Tom throughout the process and he was always very prompt with responses to queries, offered expert advice and provided a very competitive quote. On the day the work was carried out (new boiler) Tom's partner, Colin was very patient and thorough, testing and checking how each of the heating zones was controlled (we had only recently moved in and uncertain how any of the system worked). There is no doubt they could have sold us a completely new control system, but we were advised very honestly what to replace for efficient operation and what to retain with the aim of keeping our costs down. So refreshing. The workmanship was superb and everything was left clean & tidy. We had asked them to quote to replace an inoperative towel radiator, but Colin found the fault and got it working instead. This company is top dollar and they're really nice people to deal with. I wouldn't go anywhere else.
Customer in Cornwall Posted on 17/10/2020 , work completed 14/10/2020
Just the Best
I have known both Tom and Colin for many years and their work is first class. This time Tom was on his own, had the old boiler taken out and a new combi boiler installed. Tom made the work look so easy because he's professional no wonder. Mike Couldry Plumbing and Heating Ltd is my first choice and only choice for plumbing and heating because of their standard of being clean, thorough with their work and more importantly very polite with no sales talk. If there are any of you looking for a good professional and a reliable worker then look no further. For anyone to get 5 star's from me they have to be Good and I mean Good, that's why I give Mike Couldry Plumbing and Heating Ltd 5 Stars. Thank you, Tom and Colin.
Customer in Cornwall Posted on 07/08/2020 (Reviewer did not use service)
New boiler installation
Customer Service
Quality
Value
It's been a pleasure to work with Mike Couldry. They have done exactly what they said they would do providing full information about the installation, carrying out the work in a timely way, being careful and considerate. It was not the easiest of boiler replacements but was tackled professionally and all works well. No hesitation in recommending them.
Customer in Cornwall Posted on 01/08/2020 , work completed 30/07/2020
My Review
Customer Service
Quality
Value
I was so pleased with the team they were friendly and helpful. I am a widow so on my own however I felt comfortable with them in my house. There was a small teething problem when I rang they were with me within 20 mins and put it right. I also had a bouquet of flowers deliver to my door which I initially thought came to the wrong house but they were from Mike Coldry which I thought was a lovely touch. I would highly recommend!
Susan, Cornwall Posted on 16/07/2020 , work completed 22/06/2020
Absolutely brilliant
Customer Service
Quality
Value
I called Mike Couldry because of great reviews already on here, & happy to add another one. Our boiler failed which during COVID & having a shielded family member was a bit of a nightmare, but Tommy agreed they would mask & glacé up & get it all done in a day, which they did. From the initial call to boiler suggestions to fit, couldn’t have wished for a better, and delighted with new boiler that Tommy advised, which solved a pressure problem on our bath too. Highly recommend these gentlemen.
Customer in Cornwall Posted on 18/06/2020 , work completed 11/06/2020
Great company
Customer Service
Quality
Value
Had a new boiler installed and was provided a great service from start to finish. Tom is friendly and professional and explained everything thoroughly when he did our quote but wasn't pushy in any way. The installation is perfect and he left the area where the boiler is tidier then it was before he started and made sure we understood all the controls before he left. Couldn't be happier with it all and will definitely use again!
Chris in Cornwall Posted on 12/05/2020 , work completed 05/05/2020
Very good service
Customer Service
Quality
Value
Had a quote for a new boiler and an upgrade to our system. Called at the time agreed. Very knowledgeable and agreed on what new kit to fit. Fitting day, came with them putting down carpet protection. No-fuss, no mess and system fully working by the end of the day. If you want a prompt and reliable job then you can't go wrong.
Customer in Cornwall Posted on 07/05/2020 , work completed 01/05/2020
Boiler replacement: Excellent work, competitive pricing, lovely chaps!
Customer Service
Quality
Value
Mike Couldry P&H gave us a really quick initial response to our quote request for a replacement boiler in late February. Tom visited our house to confirm a quote and approximate install dates (mid-March). He spoke with us about finance options, which we used. Competitive pricing and a good warranty on the boiler. We signed up and awaited an install date. Then Covid-19 hit us! Our boiler had been making increasingly alarming clunks and bangs. Despite having working restrictions, Tom and his colleague were able to visit and replace our boiler in early April. They had all the necessary PPE and tools and worked well away from us while we were in the house. They removed the old boiler and installed the new one in a few hours (including a new overflow pipe to current regulations). All work was very neat, protective plastic was laid in the areas they worked (which actually left the carpets cleaner than before!). They tidied up and gave us thorough instruction on the boiler and controls. We had some issues with banging pipes a week or so later; Tom came round and installed a pressure regulator on the pipes for us. All sorted within a day of querying, Tom was very helpful. Will definitely use them for annual services and any other plumbing-related problems. Lovely people to work with, no sales pitch, no unnecessary jargon, clean and friendly. We highly recommend this company!
Customer in Cornwall Posted on 05/05/2020 , work completed 07/04/2020
New boiler
Customer Service
Quality
Value
Tommy quoted us for a new boiler to replace our old leaking broken one. The quote was concise and well set out with each item clearly priced. Having had 3 quotes, we chose this company as we liked Tommy and he had come highly recommended by a friend. On the day of the fitting, Tommy and Colin arrived promptly , explained what they were going to do and where they needed to be. Throughout the day they were courteous and considerate. They removed all traces of the old implement and left us with a fantastic new boiler. They even put my utility room back together including resetting up the washing machine. All paperwork i.e warranty etc were left in a folder to be filed. When the invoice arrived, it was exactly as had been quoted - no added bits or extras ☺. We feel very confident in the work undertaken and know that we can rely on this company for any future plumbing or heating needs that may arise in the future. I highly recommend them!
Customer in Cornwall Posted on 21/04/2020 , work completed 16/04/2020
Excellent service
Customer Service
Quality
Value
Job was to remove old combi boiler and replace with new. Had several quotes from different Companies, Mike Couldry always knew the answers and seemed to provide the best solution for a competitive price and was local, so was chosen. The team arrived when expected and despite a very restricted space and awkward access to the outside, installed the boiler exactly as asked. No extra charges for any problems encountered. Has worked perfectly since installation. Would highly recommend.
Customer in Greater Manchester Posted on 02/04/2020 , work completed 09/03/2020