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Trusted Traders

Mike Couldry Plumbing & Heating Ltd

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5.0

52 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2019

About

Proud to be associated with Worcester Bosch since 1997, Mike Couldry Plumbing and Heating Ltd was founded by Mike Couldry in 1985 after he made the move to the county from Kent. He initially ran the business alone but soon recruited more employees including current Directors Tom Osborne and Colin Tait. After Mike retired to New Zealand in 2005, Tom and Colin took over the business and have kept the Mike Couldry name synonymous with heating in Cornwall.
We offer services including gas, oil and LPG fired boiler and heating systems designed to suit your specific needs. We are Worcester Bosch Accredited installers and Approved Service partners which means you get the best level of workmanship, the best level of after sales and the best guarantee package available with up to a maximum of 10 years from your date of installation. We offer a flexible and personal service and when we install a boiler, we ensure that we remain in contact with our clients for any after sales service they may require.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Radiators and central heating
    • Boiler repair
    • Boiler servicing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
52 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Brilliant people to deal with
Customer Service
Quality
Value
I dealt with Tom throughout the process and he was always very prompt with responses to queries, offered expert advice and provided a very competitive quote. On the day the work was carried out (new boiler) Tom's partner, Colin was very patient and thorough, testing and checking how each of the heating zones was controlled (we had only recently moved in and uncertain how any of the system worked). There is no doubt they could have sold us a completely new control system, but we were advised very honestly what to replace for efficient operation and what to retain with the aim of keeping our costs down. So refreshing. The workmanship was superb and everything was left clean & tidy. We had asked them to quote to replace an inoperative towel radiator, but Colin found the fault and got it working instead. This company is top dollar and they're really nice people to deal with. I wouldn't go anywhere else.
Customer in Cornwall Posted on 17/10/2020 , work completed 14/10/2020
Perfect service
Customer Service
Quality
Value
Mike Couldry Plumbing & Heating - brilliant! Tom has been superb throughout; prompt responses to all queries, expert advice and superb, skillful workmanship on the day of fitting the new boiler. On that day, his partner, Colin joined him. We had not long moved into the property and Colin was incredibly thorough and patient working out how each heating zone operated and then advising us very honestly on what to replace when he could have sold us all sorts. Colin even took a radiator apart we were going to replace to save us that cost and hassle. Also, their overall price was very competitive. In summary: competitive, honest, professional, caring and to cap it all, thoroughly nice people. I wouldn't consider anybody else.
Customer in Cornwall Posted on 16/10/2020 , work completed 14/10/2020
Just the Best
I have known both Tom and Colin for many years and their work is first class. This time Tom was on his own, had the old boiler taken out and a new combi boiler installed. Tom made the work look so easy because he's professional no wonder. Mike Couldry Plumbing and Heating Ltd is my first choice and only choice for plumbing and heating because of their standard of being clean, thorough with their work and more importantly very polite with no sales talk. If there are any of you looking for a good professional and a reliable worker then look no further. For anyone to get 5 star's from me they have to be Good and I mean Good, that's why I give Mike Couldry Plumbing and Heating Ltd 5 Stars. Thank you, Tom and Colin.
Customer in Cornwall Posted on 07/08/2020 (Reviewer did not use service)
New boiler installation
Customer Service
Quality
Value
It's been a pleasure to work with Mike Couldry. They have done exactly what they said they would do providing full information about the installation, carrying out the work in a timely way, being careful and considerate. It was not the easiest of boiler replacements but was tackled professionally and all works well. No hesitation in recommending them.
Customer in Cornwall Posted on 01/08/2020 , work completed 30/07/2020
My Review
Customer Service
Quality
Value
I was so pleased with the team they were friendly and helpful. I am a widow so on my own however I felt comfortable with them in my house. There was a small teething problem when I rang they were with me within 20 mins and put it right. I also had a bouquet of flowers deliver to my door which I initially thought came to the wrong house but they were from Mike Coldry which I thought was a lovely touch. I would highly recommend!
Susan, Cornwall Posted on 16/07/2020 , work completed 22/06/2020
Absolutely brilliant
Customer Service
Quality
Value
I called Mike Couldry because of great reviews already on here, & happy to add another one. Our boiler failed which during COVID & having a shielded family member was a bit of a nightmare, but Tommy agreed they would mask & glacé up & get it all done in a day, which they did. From the initial call to boiler suggestions to fit, couldn’t have wished for a better, and delighted with new boiler that Tommy advised, which solved a pressure problem on our bath too. Highly recommend these gentlemen.
Customer in Cornwall Posted on 18/06/2020 , work completed 11/06/2020
Great company
Customer Service
Quality
Value
Had a new boiler installed and was provided a great service from start to finish. Tom is friendly and professional and explained everything thoroughly when he did our quote but wasn't pushy in any way. The installation is perfect and he left the area where the boiler is tidier then it was before he started and made sure we understood all the controls before he left. Couldn't be happier with it all and will definitely use again!
Chris in Cornwall Posted on 12/05/2020 , work completed 05/05/2020
Very good service
Customer Service
Quality
Value
Had a quote for a new boiler and an upgrade to our system. Called at the time agreed. Very knowledgeable and agreed on what new kit to fit. Fitting day, came with them putting down carpet protection. No-fuss, no mess and system fully working by the end of the day. If you want a prompt and reliable job then you can't go wrong.
Customer in Cornwall Posted on 07/05/2020 , work completed 01/05/2020
Boiler replacement: Excellent work, competitive pricing, lovely chaps!
Customer Service
Quality
Value
Mike Couldry P&H gave us a really quick initial response to our quote request for a replacement boiler in late February. Tom visited our house to confirm a quote and approximate install dates (mid-March). He spoke with us about finance options, which we used. Competitive pricing and a good warranty on the boiler. We signed up and awaited an install date. Then Covid-19 hit us! Our boiler had been making increasingly alarming clunks and bangs. Despite having working restrictions, Tom and his colleague were able to visit and replace our boiler in early April. They had all the necessary PPE and tools and worked well away from us while we were in the house. They removed the old boiler and installed the new one in a few hours (including a new overflow pipe to current regulations). All work was very neat, protective plastic was laid in the areas they worked (which actually left the carpets cleaner than before!). They tidied up and gave us thorough instruction on the boiler and controls. We had some issues with banging pipes a week or so later; Tom came round and installed a pressure regulator on the pipes for us. All sorted within a day of querying, Tom was very helpful. Will definitely use them for annual services and any other plumbing-related problems. Lovely people to work with, no sales pitch, no unnecessary jargon, clean and friendly. We highly recommend this company!
Customer in Cornwall Posted on 05/05/2020 , work completed 07/04/2020
New boiler
Customer Service
Quality
Value
Tommy quoted us for a new boiler to replace our old leaking broken one. The quote was concise and well set out with each item clearly priced. Having had 3 quotes, we chose this company as we liked Tommy and he had come highly recommended by a friend. On the day of the fitting, Tommy and Colin arrived promptly , explained what they were going to do and where they needed to be. Throughout the day they were courteous and considerate. They removed all traces of the old implement and left us with a fantastic new boiler. They even put my utility room back together including resetting up the washing machine. All paperwork i.e warranty etc were left in a folder to be filed. When the invoice arrived, it was exactly as had been quoted - no added bits or extras ☺. We feel very confident in the work undertaken and know that we can rely on this company for any future plumbing or heating needs that may arise in the future. I highly recommend them!
Customer in Cornwall Posted on 21/04/2020 , work completed 16/04/2020
Excellent service
Customer Service
Quality
Value
Job was to remove old combi boiler and replace with new. Had several quotes from different Companies, Mike Couldry always knew the answers and seemed to provide the best solution for a competitive price and was local, so was chosen. The team arrived when expected and despite a very restricted space and awkward access to the outside, installed the boiler exactly as asked. No extra charges for any problems encountered. Has worked perfectly since installation. Would highly recommend.
Customer in Greater Manchester Posted on 02/04/2020 , work completed 09/03/2020
Brilliant service
Customer Service
Quality
Value
Our heating and hot water went on Saturday night. I messaged Mike Couldry and got a message back that day to say they would be in touch on Monday. First thing Monday Colin called and arranged a visit that afternoon. Colin fixed the problem that day and observing the 2 m rule, explained the fault. With the recent cold spell, we were all relieved to have heating and hot water again. Great communication, great service and would highly recommend. Zita
Zita Posted on 31/03/2020 , work completed 30/03/2020
Reliable, professional plumbing engineers
Customer Service
Quality
Value
Dealt with Tom from Mike Couldry Heating and Plumbing. They were fast responding to my initial enquiry as well coming out to quote. Was very impressed with their 'can do' attitude in their ability to replace a failed system boiler to a combi with tenants living at the property. The quote provided was very reasonable with a quick turnaround to do the work. The boiler replacement was undertaken with minimal disturbance to the tenants, leaving no mess behind. They did a very neat job with very fast follow up times to provide the warranty paperwork and gas safety certificate. Very impressed and wouldn't hesitate to recommend
Customer Posted on 02/03/2020 , work completed 18/02/2020
Extra hot water pipework in kitchen
Customer Service
Quality
Value
Excellent work done quickly and without fuss. Very good communication and turned up on time. Tommy Osborne and crew are very friendly and efficient. Good clean clear up, the completed job works well. Always a pleasure to use this company.
Customer in Cornwall Posted on 07/02/2020 , work completed 19/12/2019
Excellent service
Customer Service
Quality
Value
We approached www.mikecouldryheating.co.uk about a quote for the installation of a new boiler to replace our old, broken down, one. Their quote was much less than the quote from our previous engineers so we asked them to go ahead. The work was carried out promptly and efficiently to a high standard; they even improved the existing pipework. All of our questions were answered and they cleaned up the mess caused by the work. The invoice was for the same amount as the quotation. We have found the experience of dealing with this company to be hassle-free, friendly and professional. We would have no hesitation in recommending this firm.
Customer in Cornwall Posted on 06/02/2020 , work completed 04/02/2020
Shower upgrade
Customer Service
Quality
Value
First class friendly service, reliable and finished result to a very good standard. We gave our family shower enclosure a makeover, removing the old tiles and replacing them with easy to clean PVC panels. A neat job carried out by Tommy and Co with the minimum of fuss and all completed well within quoted timescale. We would definitely use Mike Couldry Plumbing & Heating Ltd again :)
Customer in Cornwall Posted on 24/01/2020 , work completed 21/01/2020
Highly recommended
Customer Service
Quality
Value
From the very first enquiry to installation completion the service was first class. Tom understood completely what we wanted to achieve. The engineers arriving on agreed date and left everything clean tidy and working exactly as we wanted. We had an old boiler replaced with a combi boiler which entailed modifying the existing system and removing redundant items, cylinder, etc. Everything was done very efficiently and we were given instructions and information about how to use the new system.
Customer in Cornwall Posted on 18/09/2019 , work completed 17/09/2019
Boiler
Customer Service
Quality
Value
Fitted new boiler, fast, efficient good price, very tidy workers The whole process from quote to installation was excellent.
Customer in Cornwall Posted on 02/08/2019 , work completed 01/08/2019
Very Professional
Customer Service
Quality
Value
After using the Worcester website for approved companies to supply & fit a new boiler and receiving quotes from a selected few. We decided to use Mike Couldry not just because of the very reasonable price quoted bit because of the first impression I got from Tom. He was very informative about the product, what would & wouldn't be needed, and how long it would take to do the job. On installation day Tom and the guys arrived nice and early got the job done with no fuss and left no mess. Definitely would recommend AAA+++
Customer in Cornwall Posted on 07/06/2019 , work completed 05/06/2019
Amazing service! Superb.
Customer Service
Quality
Value
I couldn’t have had a better experience. They worked around me with my changeable moving house dates and managed to fit me in. The job ended being a bit more tricky getting a gas line under the house so they stayed late so it could be finished and ensured we had hot water. Price was good too - I paid the initial quote. I couldn’t recommend these guys more highly!
Arlo, Cornwall Posted on 04/06/2019 , work completed 03/06/2019
A Job Well Done!
Customer Service
Quality
Value
A professional company who could not be more helpful. They provide a friendly and efficient service. We have a nice warm home again. I would be happy to recommend them to friends and neighbours. MickG 08/04/1219
Customer in Cornwall Posted on 08/04/2019 , work completed 25/03/2019
First Class Job
Customer Service
Quality
Value
A bath was removed and a walk-in shower installed on time and on budget. First class job by all concerned. The hose was left neat and tidy. I was very impressed.
Customer in Cornwall Posted on 04/04/2019 , work completed 04/04/2019
New Boiler
Customer Service
Quality
Value
Have just recently had a new worcester bosch condensing boiler fitted by mike couldry heating from start to finish this contract was carried out to the highest standard from the quotation to the complete installation their workforce were very polite and friendly the operating instructions were explained to me to my satisfaction i was told to get in touch if there was any problems which there were none i cannot recommend them highly enough
Customer in Cornwall Posted on 30/03/2019 , work completed 22/03/2019
Excellent fitting of new boiler
Customer Service
Quality
Value
Fantastic, professional company who couldn't be more helpful. The service they provide is outstanding, nothing is too much trouble. From the initial quote to installing a new boiler, pipe work, etc to aftercare - all was faultless, I'm so happy with the service I received and highly recommend. Thank you so much Tom and team, simply brilliant.
Customer in Cornwall Posted on 21/03/2019 , work completed 19/03/2019
Highly competent
Customer Service
Quality
Value
Tom SR, Dan and Luke installed our Worcester Bosch boiler and cylinder over a 3 day period. They did an excellent job, attending to every detail, and were nice people to have around. All the work was completed to a very high standard and we are really pleased with the job!
Peter, Cornwall Posted on 28/02/2019 , work completed 28/02/2019
Polite and helpful.
Customer Service
Quality
Value
Great tradesmen. A pleasure to have in the house. Clean & professional. A brilliant job. Thank you.
Cheryl, Cornwall Posted on 28/02/2019 , work completed 28/02/2019
Brilliant job
Customer Service
Quality
Value
Clean tidy job and I am very happy.
Suz, Cornwall Posted on 26/02/2019 , work completed 26/02/2019
Excellent & professional engineers
Customer Service
Quality
Value
I absolutely recommend this plumbing and HTG firm. They are punctual, tidy and friendly workers. Highly recommended. Thank you. Very competitive prices too.
Daniel, Cornwall Posted on 13/02/2019 , work completed 13/02/2019
Excellent Service from initial contact to installation of new oil boiler
Customer Service
Quality
Value
We contacted MCPH when our 25 year old Heatslave Oil Boiler finally gave up just as we were selling the property and about to exchange contracts. Following an initial phone call, Tom arrived on time for the site survey and was very professional in assessing the work required and how they would install the boiler to meet current legislation. (This included currently having a flue vent too close to a shed and how the condensate overflow (not present on the old boiler) could be fitted with minimal disruption as our kitchen and boiler was below the outside ground level.) The Quotation arrived next morning as promised and all the documentation supplied was very comprehensive and easy to understand. Their costs were in line with those received from other companies but we felt that MCPH were more professional in their approach both to the survey and pricing the work, and documentation supplied. On the day of installation Tom and Colin arrived on time and were very neat and tidy both in removing the old boiler and installing the new. They finished the work in one day and we were left not only with a warm house, but all the documentation required for our house sale to proceed to completion! We would though roughly recommend MCPH.
Hutchens Posted on 21/11/2018 , work completed 21/11/2018
Impressed
Customer Service
Quality
Value
Mike Couldry Plumbing & Heating Ltd have just installed a new combi boiler systems as promised in a highly efficient & friendly manner. I have no hesitation in recommending them to all my friends and was most impressed with the service they offered.
William, Cornwall Posted on 17/09/2018 , work completed 17/09/2018
Excellent job!
Customer Service
Quality
Value
Nice guys, efficient, good standard of workmanship. Tidied up well. Explained system well. Happy to do the little extra jobs. A little more expensive than a one man local company, but worth the extra to get four guys working flat out and getting the job complete in two and a half days.
Deborah, Cornwall Posted on 23/07/2018 , work completed 23/07/2018
Job well done with courtesy
Customer Service
Quality
Value
Thank you to Tom and Colin for a great job connecting up the gas and installing a new gas boiler. It was a delight having them. They worked non-stop and they couldn't have been more helpful. It made the whole thing of changing from oil to gas easy.
Jennifer Perrett Posted on 09/06/2018 , work completed 09/06/2018
A superb installation
Customer Service
Quality
Value
I followed your recommendation for Mike Couldry Plumbing & Heating Ltd, as a Which Trusted Trader to install a new oil fired boiler. I was not disappointed. I was very impressed with the care and skill with which they went about the installation. Nothing was too much trouble for them and they went out of their way to explain the procedure they were following. I have no hesitation in recommending them and will employ them to service the boiler each year.
John, Cornwall Posted on 06/06/2018 , work completed 06/06/2018
Fantastic, highly recommend
Customer Service
Quality
Value
Highly professional company. Skilled and very considerate from initial meeting & quotation to completion of gas central heating refurbishment. Could not be more pleased. Thank you Tom, Dan & Tom snr.
Leslie, Cornwall Posted on 04/06/2018 , work completed 04/06/2018
Proper job
Customer Service
Quality
Value
Proper job (as we say in Cornwall) Pleasant tradesmen who arrived on time, completed job in time. Even though danger of being snowed in as we had worst winter weather for many years.
Brian M, Cornwall Posted on 28/02/2018 , work completed 28/02/2018
Professional & friendly
Customer Service
Quality
Value
We had a bathroom re-located in our house. We now have a luxurious bathroom of the highest quality. A very professional and friendly service with huge attention to detail. Great job highly recommended.
Peter, Cornwall Posted on 04/02/2018 , work completed 04/02/2018
Great job.
Customer Service
Quality
Value
Great job - done on time. Even took the rubbish and old tank away.
Pauline, Cornwall Posted on 16/01/2018 , work completed 16/01/2018
Chuffed to bits
Customer Service
Quality
Value
Tom replaced a tricky fitted shower tray in the bathroom, under the existing shower cubicle. Clear quote, came on time, job expertly and neatly done and they tidied up after. No time wasted. Very helpful throughout, easy to deal with, pleasant and I am very pleased. Not cheap but well worth the money. Recommend them highly.
Bruce Cornwall Posted on 13/01/2018 , work completed 13/01/2018
New boiler and full Central Heating installation
Customer Service
Quality
Value
Boiler and central heating installation, everything was done to a good standard and niggly bits re-done without any fuss. Would recommend them to anyone.
Ben Hodgkiss Posted on 07/11/2017 , work completed 07/11/2017
Excellent job, very professional
Customer Service
Quality
Value
I found the firm excellent to deal with both over the phone and on the job. They took away the old pipework, cylinder etc. I would certainly recommend them to anyone else.
Peter Arthur, Cornwall Posted on 03/11/2017 , work completed 03/11/2017
Brilliant job
Customer Service
Quality
Value
Excellent job. On time. On price.
Graham, Cornwall Posted on 05/10/2017 , work completed 05/10/2017
Excellent job
Customer Service
Quality
Value
Prompt and efficient. Replaced old boiler swiftly and with minimum disruption. Highly recommended.
Teresa, Cornwall Posted on 12/09/2017 , work completed 12/09/2017
Excellent workmanship
Customer Service
Quality
Value
We are delighted with a very professional job carried out by Colin, who gave us great advice on first visit, then joined by Tom and Dan. Our new boiler, 2 radiators heater and new valves were fitted with the minimum of disruption. Lovely considerate people to deal with, prompt completion, clear communications, very neat and tidy. Reasonable prices. Highly recommended.
Andrew, Cornwall Posted on 07/06/2017 , work completed 07/06/2017
Excellent service.
Customer Service
Quality
Value
Highly recommended, professional and trustworthy service. Will definitely use again.
Dean, Cornwall Posted on 30/05/2017 , work completed 30/05/2017
Excellent company the go to people
Customer Service
Quality
Value
A company who we trust implicitly! Excellent service, always prompt and courteous. You can't go wrong.
Dale, Cornwall Posted on 08/04/2017 , work completed 08/04/2017
Really friendly and great job!
Customer Service
Quality
Value
For the week they were working in our home, I found them extremely considerate and a pleasure to have in my home. I have 3 small kids so was a bit worried about how it would go, but they were brilliant and he kids loved them! They even held back the cardboard box that the boiler came in for my kids to make a play house out of! Their work was thorough and tidy. Now our home is lovely and warm. We really rate Mike Couldry and highly recommend them.
raegray Posted on 31/03/2017 , work completed 31/03/2017
Replacement domestic boiler
Customer Service
Quality
Value
Great service from this local company. Good value, pleasant and helpful people. Could not fault them
Philip Posted on 20/01/2017 , work completed 20/01/2017
Can't fault them at all
Customer Service
Quality
Value
We initially chose Mike Couldry for our new boiler installation based on their Worcester Bosch accreditation. When they came to give us a quote we could tell they really knew their stuff, and we struck up an instant rapport with Tom. Their quote was incredibly competitive and included everything we wanted. They advised us well on the bits we were going to do ourselves to save a bit of money. When they came to do the installation they were brilliant. Everything was done to a high standard and there have been no "teething problems", so to speak. Tom and Colin worked very well as a team and got the job done within a day, leaving everything nice and tidy and explaining how everything worked very well. I would highly recommend them (and have been!)
JohnnyDMonic Posted on 19/12/2016 , work completed 19/12/2016
Excellent job
Customer Service
Quality
Value
The two guys were excellent from start to finish. Clean & tidy - very nice people - quick, accurate work. Protected our home and completed on time. Would highly recommend this company.
Which? Trusted Traders Consumer Posted on 24/11/2016 , work completed 24/11/2016
Oil Tank Installation
Customer Service
Quality
Value
I've just had a new oil tank installed by Mike Couldry Plumbing. Colin and the guys arrived early as arranged and got stuck in. I found them to be professional, hardworking, courteous and reliable. They did a thoroughly professional job and I would not to hesitate to use them again.
Rob Trader Posted on 19/08/2016 , work completed 19/08/2016
Very happy
Customer Service
Quality
Value
He installed our central heating and he did such a good job, I didn't think twice about calling him back to do our underfloor heating. I have recommended him to friends. Overall really good tradesman.
Which? Trusted Traders Consumer Posted on 20/06/2016 , work completed 20/06/2016
More than happy!!!
Customer Service
Quality
Value
I'm very happy with Mike's work, I have called him back for several different things, as I have always been happy with him. I recommended him to my brother for a new boiler, and he was also very pleased with the work.
Which? Trusted Traders Consumer Posted on 10/06/2016 , work completed 10/06/2016
Very good
Customer Service
Quality
Value
He fitted the gas in our house 27 years ago, and we have him back every year for him to check our boiler. Recently he came and fitted a new boiler. an all round great guy! I highly recommend him and even already have to some of my friends.
Which? Trusted Traders Consumer Posted on 10/05/2016 , work completed 10/05/2016