Matt and Luke came and basically gutted our old, dated bathroom and replaced it with a lovely new one. The whole process was made very easy by Matt. After initial contact through a recommendation he came and did a survey, took all the relevant measurements, talked us through everything that we wanted and he could do, and gave us a quote there and then which he went through to make sure we were happy and that he’d covered everything. He advised us of the bathroom company he uses for supplies and suggested we visit them for a planning meeting. The staff there were really helpful and put together a fully rendered plan of the new bathroom layout so we could get an idea of what it would look like. Matt then came back out to us to fill out the contract for the work to be carried out, and to make sure the booked date was still ok to start. On the first day of the work they covered the hall, stairs and landing with protective plastic to help keep the carpets clean, and they always made sure the bedroom doors were closed to keep dust out (little things like that make a difference!). The work has been carried out to a high standard and any problems encountered were dealt with by consulting us in what we wanted - the communication has been really good. Matt and Luke are also pretty handy with a vacuum cleaner - they gave the hall, stairs and landing a clean every day before leaving!