Exemplary customer service. Very good Value for Money. (Because of this 5* service we later used the company to undertake remedial work in our Kitchen). Their attention to detail was wonderful. Steve very patiently but knowledgeably guided us through a number of different options regarding our total re-design of our main bedroom. At no point did we feel he was taking over, rather, that he was working very professionally to help us identify our priorities and then offering potential solutions. I've waited for a few months before offering this comment to make sure that we're still happy with the work and materials - and we most certainly are! The workmanship and materials are first class, the installation was as painless as such projects can be - the installers ensured they left our landing, stairs and carpets clean and useable each evening after the day's work and they were able to accommodate a couple of tweaks as the work progressed with no problem at all. We'd asked Steve to manage the project so he organised the electrician and plasterer. Both were very professional - the plasterer was the best we've ever used not only because of the perfectly flat walls and ceiling (which we'd expect) but because of his personality and approach. The Electrician similarly was excellent and coincidentally was the electrician Steve allocated when we had work done on our Kitchen. We'd checked out B&Q and one or two other Bedroom providers before selecting MS. It was clear from our first meeting at their showroom that we'd be in safe hands - and we were. Thanks.