I called 'My Lock' when the latch on my front door had broken, not what you need only a few days before Christmas. They (I'm very sorry I can't remember the gentleman's name) said they could be with me in a couple of hours, on the same day and they arrived on time. They explained their hourly rate was £65, plus the cost of any materials. When they looked at the door they explained the latch had broken and would need replacing and said the total cost would be £120. Forty mins later the latch had been replaced, I was able to pay by card and the job was done. They were polite and efficient and I felt comfortable with them in my home (plus they put up with my 3 crazy dogs sniffing around). I couldn't have asked for more, that's why I have given them 5 stars.

We needed a window Lock fixed. Martin came out on the day he said he would and fixed it to our full satisfaction. He even fixed the front door for nothing.