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Trusted Traders

My Plumbing & Heating Ltd

Profile thumb my p h logo  bauhaus 93

4.5

13 Reviews

Opening Hours
Today - 07:30–19:00
  • Monday 07:30–19:00
  • Tuesday 07:30–19:00
  • Wednesday 07:30–19:00
  • Thursday 07:30–19:00
  • Friday 07:30–19:00
  • Saturday - Closed
  • Sunday - Closed

About

Celebrating 10 years! Proudly been in business since 2009. We are a small local company with various trades - plumbers, heating engineers, carpenters, electricians, tilers, plasterers, decorators, bricklayers, roofers, solar fitters.

The company is owned and managed by me, I am an ex plumber & heating engineer and been a Building Surveyor for the past 20 years. Our core business is plumbing, boiler installation and repair, bathroom & kitchen refurbishment.

However as I'm a Building Surveyor I apply my experience and expertise to carrying out General Refurbishment and Building Work on domestic & commercial properties. I only use a core team of experienced tradespeople who have worked with me for years & who meet my high expectations. Customer satisfaction is at the very heart of my company ethos.

I project manage all the building or refurbishment work. I have an extensive client list, with high levels of satisfaction so references can be taken up. Feel free to call - ask for Denise

What we do

  • Plumbers

  • Heating contractors

  • Bathroom fitters

  • Kitchen fitters

  • Builders

  • Boiler, central heating and gas engineers

  • More Services

    • refurbishment - electrics
    • carpentry
    • plastering
    • tiling
    • boilers

Customer reviews

4.5
13 reviews
Customer Service
4.6
Quality
4.6
Value
4.3
Sort by
Expensive, substandard and unsafe work.
Customer Service
Quality
Value
I contracted My Plumbing & Heating to install underfloor heating and relocate the existing boiler. I agreed to pay twice the rate quoted by their nearest competitor on the promise of a care free, professionally managed installation. After a very polished bid, where Denise couldn't do enough to secure the work i thought I was on to a winner. What followed proved to be quite a nightmare. The installation was supposed to happen in the 6 working days between the 21st and 29th of August and everyday I would come on site to find nobody working. In fact work actually took place only over 2 days the 21st and 29th. The rushed job was evident throughout: - the insulation was poorly fitted ruining the edges of the screed. - the boiler was leaking. Disappointed already with what was supposed to be a seamless polished concrete floor, there was worse to come... Once the screed was dry Michael commissioned the system without safety certification invalidating my boiler's warranty and my building insurance. On coming back after I complained, he declared the boiler dangerous and left me without hot water contemplating the additional costs to fix or replace the boiler. I contracted another engineer to put it right who confirmed that the problem with the boiler had been caused by the poor installation during the move.
Customer in Greater London Posted on 26/10/2019 , work completed 06/09/2019
Highly recommended
Customer Service
Quality
Value
Denise and her team have recently completed an extensive refurbishment of my rental flat in East London (hard flooring throughout and brand new bathroom). I do not live in the area so was, therefore, seeking somebody to carry out the work in my absence; Denise did not disappoint. The work was carried out to a very high standard (a few minor snags, to be expected in a job of this size, were addressed and resolved quickly and efficiently and without any problems), Denise was able to source many of the materials on my behalf, was professional and her communications were speedy and detailed. Not the cheapest but as she project managed the entire refurbishment, worth every penny. I would not hesitate to recommend Denise and her team and would certainly use her company again.
Customer in Somerset Posted on 24/10/2019 , work completed 04/10/2019
Reliable, local and very professional
Customer Service
Quality
Value
We have used My Plumbing and heating over roughly 8 or 9 years. They have dealt with removing boilers from difficult to reach locations to installing a more modern boiler and replacing radiators as well as annual services. Always helpful, reliable and great to work the with pricing is clear and fair. Highly recommend!
Customer in Greater London Posted on 28/05/2019 , work completed 22/03/2019
Which? Local Review
Customer Service
Quality
Value
Excellent service really thorough. Quickly discovered the problem with shower of poor plumbing by previous plumber and efficiently repaired it
amcgarry Posted on 08/01/2016 , work completed 08/01/2016
Which? Local Review
Customer Service
Quality
Value
I highly recommend this company for excellent plumbing services. The service is personal, efficient and reliable. The plumber was very thorough and helpful, and came at the appointed time.
Maureen9 Posted on 18/11/2015 , work completed 18/11/2015
Which? Local Review
Customer Service
Quality
Value
Rang them on a very cold morning when our boiler was playing up. Denise texted back quickly with name & time of an "engineer" who could come round that afternoon. Annie (said engineer) arrived on time, extremely pleasant and good at explaining things, and got our boiler sorted out very quickly. Would definitely use again.
Suze B Posted on 21/11/2013 , work completed 21/11/2013
Which? Local Review
Customer Service
Quality
Value
Michael came initially to give us a quote and we were very impressed with his 'can do' attitude. We ended up getting him in to rip out an old combi and install a new system boiler and unvented hot water cylinder in our basement. He did an excellent job and his pipework was very tidy and neat. Denise was very helpful in arranging everything and offered lots of really good advice on other work we wanted to get done. Overall they are a quality company with a very high standard of work and a pleasure to deal with on top of it all. Highly recommended
DeckyH Posted on 29/05/2013 , work completed 29/05/2013
Which? Local Review
Customer Service
Quality
Value
Denise explains things in a very clear way. SHe let me know all options. Emails and calls were dealt with promptly as was the job. Very personable and I felt in safe hands. The job was carried out professionally by one of her engineers.
sallygladman Posted on 02/04/2013 , work completed 02/04/2013
Which? Local Review
Customer Service
Quality
Value
I have just had a new boiler fitted by Michael from My Plumbing & Heating and I am extremely pleased with the work carried out. I spoke to Denise on the 'phone to organise a plumber to do the job and was impressed with her expertise (she was once a plumber herself) and no-nonsense explanation of what needed to be done. She gave me a competitive quote and was pleasantly surprised that I did not have to pay anything extra once the work was carried out. Michael was very pleasant and explained everything clearly to me. I will not hesitate to use them again, especially after all the cowboy plumbers I seem to have had the misfortune to employ in the past!
Anna palmer Posted on 01/06/2012 , work completed 01/06/2012
Which? Local Review
Customer Service
Quality
Value
I'm pleased with the work done by My Plumbing & Heating Ltd. They recently intsalled a new boiler after my old one broke down, and did so pretty efficiently. I spoke to Debbie who was friendly and easy going. Debbie quickly arranged for someone to provide a quote and then install the new boiler. At each point I was given a choice of what boiler to have, if I wanted any additional radiators or if there was anything else I needed. This I found useful. After a few days Michael came round and installed the boiler with minimum fuss. He got on with the job and explained how to use the new system - in a way I could understand. Again, I'm pleased with the work and will use them in the future.
Mark2a Posted on 07/05/2012 , work completed 07/05/2012