I've used Neil over the past few years to service my boiler but had a complete boiler breakdown last month. With no hot water or heating during winter I needed urgent help, Neil made sure to fit me in as a matter of urgency, gave me all the options of what I could have as well as his recommendation and reasons behind it. He came round in under a week was professional and efficient as always, did a great job and left everything tidy afterwards. He kept to the quote he gave me beforehand and kept good communication throughout which I really appreciated. I would highly recommend Neil and will certainly continue to use him in the future.