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Endorsed by

Which

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Trusted Traders

Neil O'Toole T/A O'Toole Plumbing & Heating

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4.9

9 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

This business has not added a description yet.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Gas installers

  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers

Customer reviews

Reviews summary

4.9
9 reviews
Customer Service
5.0
Quality
5.0
Value
4.7
Sort by
Professional, efficient and great job
Customer Service
Quality
Value
I've used Neil over the past few years to service my boiler but had a complete boiler breakdown last month. With no hot water or heating during winter I needed urgent help, Neil made sure to fit me in as a matter of urgency, gave me all the options of what I could have as well as his recommendation and reasons behind it. He came round in under a week was professional and efficient as always, did a great job and left everything tidy afterwards. He kept to the quote he gave me beforehand and kept good communication throughout which I really appreciated. I would highly recommend Neil and will certainly continue to use him in the future.
K.Jones21/12/2017
Would happily recommend
Customer Service
Quality
Value
They moved a boiler for us and re-plumbed our combi system to a pressurised cylinder. Really happy with all the work done and I would recommend him to others. I heard about him through another tradesman we had used for a different job.
Which? Trusted Traders Consumer02/08/2017
Brilliant job
Customer Service
Quality
Value
I had a new bathroom and water cylinder fitted, the workmanship is fantastic and extremely well done. Neil O'Toole was very mannerly, clean and his knowledge of plumbing very good.
Lisa, Middlesex04/07/2017
Over the moon
Customer Service
Quality
Value
Neil fitted a new boiler and water tank for me. I called him round after having him complete some minor jobs for me before. I am over the moon with his work and I would without a doubt recommend him to my family and friends. He is a hard worker and completed the job on time and to the quote stated before hand. Very happy customer!
Which? Trusted Traders Consumer29/06/2017
Have recommended to others
Customer Service
Quality
Value
Neil does an annual service on my boiler and I have never been disappointed with any of the work. He rings back quickly if I leave him a message and generally very happy.
Which? Trusted Traders Consumer13/06/2017
Excellent work
Customer Service
Quality
Value
My boiler was fitted by O'Toole Plumbing and Heating 5 years ago and he comes out to service it annually too. He has also fitted a bathroom for us and a shower too. Excellent work all completed on time and to budget. Would certainly recommend.
Which? Trusted Traders Consumer15/05/2017
Superb work
Customer Service
Quality
Value
Neil changed my boiler and installed a pressurized heating system. He was knowledgeable and talked us through the process well. The job was excellent and I am very impressed and pleased that we chose Neil's business to do the work. He phoned me back to make sure everything was still working, which I thought showed superb customer service.
Which? Trusted Traders Consumer08/05/2017
Personable and professional
Customer Service
Quality
Value
Installed a Vaillant boiler a few years ago - recently he came out to fix the valve and he also comes to service it. I am always able to get in touch with Neil and he is also a lovely, personable and professional chap. I would have no hesitation in recommending the business to others.
Which? Trusted Traders Consumer13/03/2017
Definitely recommend
Customer Service
Quality
Value
Installed and services boiler - always happy with the work. Neil is conscientous and organized, always keeping me in the loop. Would definitely recommend.
Which? Trusted Traders Consumer25/10/2016