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Endorsed by Which? Trusted Traders

Norscot Joinery Ltd. -Independent Network Installer

Profile thumb norscotjoineryltd

27 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–15:30
  • Saturday 09:30–13:30
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Independent Network have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Independent Network direct.


Here at Norscot, we pride ourselves on our excellent customer service and our high-quality installations. We are a family run organisation and we're proud to be a trusted installer of the highest quality VEKA uPVC windows, doors and conservatories.
Norscot was established in 1984 and our team of expert installers fit the highest quality products for our customers. Our installations come with Independent Network's 10-year insurance backed guarantee.

Please visit our showroom in Caithness where you can view the range of products we offer and speak to one of our team about how we can help with your home improvement plans.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

What we do

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing repair
    • Double glazing installation
    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Timber windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • ​Aluminium doors
    • Front door
    • Composite doors
    • Door repairs
    • Fire doors
    • French doors
    • Orangeries
    • Timber doors
    • UPVC doors
  • Roofers

    • Roof Light
    • Roofline
    • Cladding
    • Guttering, fascias and soffits
  • Building construction contractors

    • Porches
    • Canopy
  • Garage door repairs and installation

  • Conservatories

  • More Services

    • glass

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

27 reviews
Customer Service
Sort by
Helpful and polite
Customer Service
All the fitters were excellent, professional, reliable, polite and helpful. The company should be very proud of them, very pleased with everything.
Customer in Highland Council Posted on 22/10/2021 , work completed 08/10/2021
Installation of three windows in a cottage
Customer Service
The installation of three replacement windows in a cottage was efficiently carried out by one young man with an extremely well-equipped van. The installer was very careful, competent, precise, and tidy. He was also considerate, quiet and thoughtful, even the radio was muted. I have since ordered more replacement windows and doors from Norscot, for the cottage and for my house. The products are excellent, and the installation is professional.
Helen in Highland Council Posted on 29/09/2021 , work completed 13/09/2021
New patio doors, new front door, new upstairs windows and 4 x replacement glazing units, all supplied and fitted by Norscot 25th/26th August 2021
Customer Service
A seamless, top quality installation from start to finish. Prompt, efficient and very courteous staff. Great quality workmanship and lovely quality windows and doors. We will definitely use Norscot again and have already recommended them to some of our friends.
Julie in Highland Council Posted on 09/09/2021 , work completed 26/08/2021
Great Service
Customer Service
Norscot fitted 7 new windows and external doors for us at our Wick home last week. I could not fault the service we received. Chris, Arran and Jack were the workmen; they were friendly and professional and went absolutely above and beyond to get the work done. They dealt very efficiently with problems they encountered along the way. I am working from home in the living room and they managed to complete that room in one day so that I could get back to work quickly, and this was very much appreciated. They tidied up brilliantly after themselves (I wish I had an industrial hoover like that!). I would not hesitate to use Norscot again and would recommend them to anyone.
Jane in Highland Council Posted on 17/08/2021 , work completed 13/08/2021
New wooden windows
Customer Service
New wooden windows fitted. All done exactly as discussed and expected. Fully satisfied with work done and would not hesitate to use the company again.
Ian in Highlands Posted on 03/08/2021 , work completed 30/07/2021
Fantastic Genuine Real Service!
Customer Service
Wonderful Experience from start to finish from Ian Sutherland and Ian Polworth - First Class Service from James the Joiner/Window Installer and Office Staff!! I will be using their Services again on a further Contract and would not see past them. Thank you once again for a First Class Satisfactory Job completed to a High Level of Workmanship and Care. Kind Regards. Gordon Maclennan.
Gordon Maclennan in Highland Council Posted on 30/07/2021 , work completed 29/07/2021
Great Service
Customer Service
New front door was installed and completed with the minimum of fuss. Quality of the product is really good. The installation carried out by the tradesman was first class and the end finish is of a very high quality. I would not hesitate to recommend this company to carry out similar work to anybody thinking about replacing their door.
Customer in Highland Council Posted on 13/07/2021 , work completed 09/07/2021
conservatory replacement windows and roof
Customer Service
I would definitely recommend Norscot for their excellent work on our conservatory. The workmanship and materials are first class, and service from the workmen and office staff was very good, no complaints.
Carol & Roy in Highland Council Posted on 24/06/2021 , work completed 09/06/2021
Excellent service
Customer Service
I found Norscot Joinery a very professional and efficient company to deal with. The staff were helpful and well informed. My windows and door were fitted within the time frame stated when my order was placed. The Joiners worked extremely hard and the work was completed with the minimum of disruption despite having all my windows replaced. I would highly recommend them.
Customer in Highland Council Posted on 08/06/2021 , work completed 13/05/2021
Palermo palladio front door and sidescreen.
Customer Service
Iain Sutherland showed us the product and discussed all the options available, and made it easy to make a decision and confirm order. This was followed up by a visit from Iain Polworth who measured up. There was the understandable delay in fitting due to Covid, but door and screen were expertly fitted by Davy, old door taken away, and everything left clean and tidy. he demonstrated the locking system and advised care and maintenance. Linda in the office then advised us on the guarantee, and sent us the necessary paperwork. An excellent local company.
Customer in Highland Council Posted on 28/04/2021 , work completed 23/04/2021