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Trusted Traders

Norscot Joinery Ltd. -Independent Network Installer

Profile thumb norscotjoineryltd

4.8

13 Reviews

Opening Hours
Today - 09:30–13:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–15:30
  • Saturday 09:30–13:30
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Independent Network have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Independent Network direct.

About

Here at Norscot, we pride ourselves on our excellent customer service and our high-quality installations. We are a family run organisation and we're proud to be a trusted installer of the highest quality VEKA uPVC windows, doors and conservatories.
Norscot was established in 1984 and our team of expert installers fit the highest quality products for our customers. Our installations come with Independent Network's 10-year insurance backed guarantee.

Please visit our showroom in Caithness where you can view the range of products we offer and speak to one of our team about how we can help with your home improvement plans.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

What we do

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing repair
    • Double glazing installation
    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Timber windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • ​Aluminium doors
    • Front door
    • Composite doors
    • Door repairs
    • Fire doors
    • French doors
    • Orangeries
    • Timber doors
    • UPVC doors
  • Roofers

    • Roof Light
    • Roofline
    • Cladding
    • Guttering, fascias and soffits
  • Building construction contractors

    • Porches
    • Canopy
  • Garage door repairs and installation

  • Conservatories

  • More Services

    • glass

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
13 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Highly satisfied customer
Customer Service
Quality
Value
This was our first experience of buying replacement windows and doors. The contract was for ten windows and two doors including a Palladio front door in our 1930's bungalow. From our first visit to the Inverness showroom where Sales Manager Iain Sutherland talked through various options with us through to fitter Davy Forbes completing the entire job in just three days, we were very satisfied with the level of service received. Davy was punctual, friendly and professional throughout. He was very efficient in his approach to the job with minimal mess and disruption whilst working in our home and his experience was evident in his high level of workmanship. There were small manufacturing flaws in two obscured panes which were replaced without question in a timely manner. Our entire experience with Norscot has been superb and we would highly recommend this company to others.
Customer in Highland Council Posted on 18/12/2020 , work completed 02/12/2020
Efficient & professional
Customer Service
Quality
Value
6 x windows replaced on an rental property, kept updated regularly prior to installation allowed for the tenant to be kept informed , work carried out extremely effectively by joiner in a couple of days, Tenant extremely happy as are Landlords. Staff very pleasant and helpful whilst abiding with covid regs. have used this company before and will continue to do so in future if need be. Thank you Norscot.
Customer in Highland Council Posted on 17/12/2020 , work completed 08/12/2020
Cornerstone Cafe, Evanton
Customer Service
Quality
Value
Fitters arrived on time, did a professional, efficient job. Communicated well. They cleaned up afterwards. The windows and doors were exactly as discussed and agreed. The finish is lovely.
Customer in Highland Council Posted on 08/12/2020 , work completed 26/11/2020
Very pleasing job
Customer Service
Quality
Value
Despite very bad weather the two lads who did the job worked fast and well .We gave nothing to complain about and are happy with the results.
Customer in Highland Council Posted on 02/12/2020 , work completed 18/11/2020
1 Back Door
Customer Service
Quality
Value
Right from my first enquiry this company was interested, considerate and efficient. I used them because many years previously they had done our front door and it was of very high quality. Despite it only being a single piece of work they took a considerable interest. Also despite the coronavirus restrictions they rapidly made a quote, came to do the detailed measurements and provide a firm price. Unfortunately, the restrictions on remobilising work delayed the installation time, although they went out of their way by working six days a week and in the end, our work was done on a Saturday. They also additionally did a quick look at a problem on the front door and provided a remedy at no extra cost. Finally although not slow they did not rush to put in the invoice, giving a little time to see how things worked - the door was perfectly fitted very well and closes and opens perfectly.
Customer in Highland Posted on 05/11/2020 , work completed 24/10/2020
Excellent Service
Customer Service
Quality
Value
The contract with Norscot Joinery was for 10 Windows, 1 Patio door and 2 replacement panes. I was delighted with the professional service carried throughout the whole process. My initial contact was with Taylor Campbell , their Salesperson, who was excellent to deal with. He was very helpful, friendly and knowledgeable regarding the products. The team of fitters carried out the work to a very high standard. The weather conditions were poor, but they just got on with the job and never complained. They were punctual, efficient and polite, and cleaned up as they went along. A very good and hardworking team. All in all, a high quality service from Norscot and I would certainly recommend them to others.
Customer in Highland Council Posted on 27/10/2020 , work completed 13/10/2020
New Palladio Front Door
Customer Service
Quality
Value
From start to finish this door replacement has been simple. For me. After on-line research, I visited several local door suppliers. Norscot were the most helpful and had the best product I could find, the Palladio doors. Linda advised me in the showroom, Iain came to carry out the survey and Kieran and Les, two very friendly, competent and helpful joiners have just finished fitting the new door. I’ve got the new facings to paint but that’s all. Good job guys. Thank you.
Customer in Highland Council Posted on 21/10/2020 , work completed 21/10/2020
Satisfied customer.
Customer Service
Quality
Value
Norscot have recently completed the replacement of 2 doors and 13 windows at our home in the highlands, with great expertise. From our first telephone contact ( during lockdown) , showroom visit and planning, to completion of the work, this firm were friendly and professional throughout. Davy, the fitter arrived at the time planned each day, and worked to a high standard of workmanship, without any disruption or mess . He was reliable, polite and cheerful and completed the job in 4 days. We would highly recommend Norscot for professional workmanship. Thank you.
Customer in Highland Council Posted on 20/09/2020 , work completed 10/09/2020
Brilliant result!
Customer Service
Quality
Value
Since we moved to our new home following retirement three years ago, we have been saving up for French doors in the dining room! And now we could not be more satisfied with the finished result! Our home feels bigger because of the much greater amount of light in the dining room and our view into the garden. The difference made is amazing and the new doors have been much admired by all our family and visitors. From start to finish Norscot made the process so easy. All the staff have been pleasant, helpful and efficient. Most importantly the skills and expertise of David who installed the doors (and our windows two years ago) are second to none. We would not hesitate to recommend this company.
Customer in Highland Council Posted on 07/09/2020 , work completed 19/08/2020
Excellent work
Customer Service
Quality
Value
Norscot fitted 5 windows and a door in our old Croft house. The age of the building means that windows frames are not standard but the fitters ensured everything fitted perfectly. We are so pleased with the results. The workmen were skilled, very courteous and also very kind with one of our old dogs.
Customer in Highland Council Posted on 17/08/2020 , work completed 14/08/2020