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Endorsed by Which? Trusted Traders

Norscot Joinery Ltd. -Independent Network Installer

Profile thumb norscotjoineryltd

21 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–15:30
  • Saturday 09:30–13:30
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Independent Network have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Independent Network direct.


Here at Norscot, we pride ourselves on our excellent customer service and our high-quality installations. We are a family run organisation and we're proud to be a trusted installer of the highest quality VEKA uPVC windows, doors and conservatories.
Norscot was established in 1984 and our team of expert installers fit the highest quality products for our customers. Our installations come with Independent Network's 10-year insurance backed guarantee.

Please visit our showroom in Caithness where you can view the range of products we offer and speak to one of our team about how we can help with your home improvement plans.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

What we do

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing repair
    • Double glazing installation
    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Timber windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • ​Aluminium doors
    • Front door
    • Composite doors
    • Door repairs
    • Fire doors
    • French doors
    • Orangeries
    • Timber doors
    • UPVC doors
  • Roofers

    • Roof Light
    • Roofline
    • Cladding
    • Guttering, fascias and soffits
  • Building construction contractors

    • Porches
    • Canopy
  • Garage door repairs and installation

  • Conservatories

  • More Services

    • glass

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

21 reviews
Customer Service
Sort by
Great Service
Customer Service
New front door was installed and completed with the minimum of fuss. Quality of the product is really good. The installation carried out by the tradesman was first class and the end finish is of a very high quality. I would not hesitate to recommend this company to carry out similar work to anybody thinking about replacing their door.
Customer in Highland Council Posted on 13/07/2021 , work completed 09/07/2021
conservatory replacement windows and roof
Customer Service
I would definitely recommend Norscot for their excellent work on our conservatory. The workmanship and materials are first class, and service from the workmen and office staff was very good, no complaints.
Carol & Roy in Highland Council Posted on 24/06/2021 , work completed 09/06/2021
Excellent service
Customer Service
I found Norscot Joinery a very professional and efficient company to deal with. The staff were helpful and well informed. My windows and door were fitted within the time frame stated when my order was placed. The Joiners worked extremely hard and the work was completed with the minimum of disruption despite having all my windows replaced. I would highly recommend them.
Customer in Highland Council Posted on 08/06/2021 , work completed 13/05/2021
Palermo palladio front door and sidescreen.
Customer Service
Iain Sutherland showed us the product and discussed all the options available, and made it easy to make a decision and confirm order. This was followed up by a visit from Iain Polworth who measured up. There was the understandable delay in fitting due to Covid, but door and screen were expertly fitted by Davy, old door taken away, and everything left clean and tidy. he demonstrated the locking system and advised care and maintenance. Linda in the office then advised us on the guarantee, and sent us the necessary paperwork. An excellent local company.
Customer in Highland Council Posted on 28/04/2021 , work completed 23/04/2021
replacement windows
Customer Service
Work done to our satisfaction. Would recommend Norscot very highly for workmanship and fitters. Job left spotless outside and inside
Customer in Highland Council Posted on 25/02/2021 , work completed 15/02/2021
French Doors
Customer Service
Contacted Norscott by phone for initial quote, they were helpful and therefore got the job. Was advised there would be a delay but happy to wait. Doors fitted, though I haven't had chance to see them yet due to C19.
Customer in Highland Council Posted on 03/02/2021 , work completed 21/01/2019
Replacement windows fitted with no fuss.
Customer Service
I needed replacement windows during the Covid-19 pandemic. Norscot send their representative out to do the measurements, social distancing was observed at all time, measurements were made and excellent communication resulted in their getting the contract ( I had three companies out to price). When the date to fit came around we were in full lockdown but as the property was empty, the fitters came in, fitted the windows and cleaned up without any contact from me. Photos were submitted and the job was done to my satisfaction. Very pleased with the windows and workmanship.
Customer in Highland Council Posted on 01/02/2021 , work completed 18/01/2021
2 Palladio Front Doors
Customer Service
Only been fitted a week but confident Davey did an excellent job fitting them and hoping for decades from the doors to justify the price.
Customer in Highland Council Posted on 22/01/2021 , work completed 12/01/2021
Highly satisfied customer
Customer Service
This was our first experience of buying replacement windows and doors. The contract was for ten windows and two doors including a Palladio front door in our 1930's bungalow. From our first visit to the Inverness showroom where Sales Manager Iain Sutherland talked through various options with us through to fitter Davy Forbes completing the entire job in just three days, we were very satisfied with the level of service received. Davy was punctual, friendly and professional throughout. He was very efficient in his approach to the job with minimal mess and disruption whilst working in our home and his experience was evident in his high level of workmanship. There were small manufacturing flaws in two obscured panes which were replaced without question in a timely manner. Our entire experience with Norscot has been superb and we would highly recommend this company to others.
Customer in Highland Council Posted on 18/12/2020 , work completed 02/12/2020
Efficient & professional
Customer Service
6 x windows replaced on an rental property, kept updated regularly prior to installation allowed for the tenant to be kept informed , work carried out extremely effectively by joiner in a couple of days, Tenant extremely happy as are Landlords. Staff very pleasant and helpful whilst abiding with covid regs. have used this company before and will continue to do so in future if need be. Thank you Norscot.
Customer in Highland Council Posted on 17/12/2020 , work completed 08/12/2020