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Trusted Traders

Northumbria Gas Limited

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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5.0

69 Reviews

About

Northumbria Gas is a gas, plumbing & heating company based in Burnopfield and operating across the North East of England. We are a Worcester Accredited Gold installer, specialising in the installation, service and repair of their products. We have over 13 years experience in the repair and servicing of all domestic gas appliances. We carry out bespoke bathroom installations as well as maintenance, servicing and installation of all oil, natural gas and LPG appliances. We are also OFTEC registered, installing & maintaining stoves as well as undertaking chimney sweeping.

Why Choose us?

•FREE no obligation quote – No sales person, get a qualified engineer to your door.
•Quality Guaranteed with every installation to ensure you are 100% happy
•FREE 12 months parts/ labour warranty with all installations
•FREE System Flush with every installation
•Up to10 years manufacturer backed boiler guarantee- offering 364 day year cover
•Friendly local business with over 13 years in the trade

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas cooker repair
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Chimney Sweeps

  • More Services

    • stove installation
    • chimney lining

Customer reviews

Reviews summary

5.0
69 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Honest Engineer
Customer Service
Quality
Value
After being told (by a different firm) this morning that my boiler was irreparable and needed replacement, I rang Lee for a quote to replace it. He came over an hour later and not only got the boiler going in 20 minutes but charged a third of the first repair firm. Lee will be my first choice for the installation of the replacement when needed. Many thanks.
Customer in Tyne and Wear11/02/2019
Rip off
Customer Service
Quality
Value
Absolute rip off, This company has had my eyes out, wont be using them again but when I called they couldn’t give a monkeys but he wasn’t bothered as he has soooo much work on anyways
Customer in Tyne and Wear24/01/2019
The trader replied (on 11/02/2019)
Hi there, we’re very sorry you feel this way as we always take pride in what our customers think. After receiving your message regarding your unhappiness about the price I took the opportunity to call you from abroad. I’m sorry that you felt that we were “not bothered” and “couldn’t give a monkeys”. We repaired a faulty toilet for you which is now in working order. We charged £60inc vat for the labour, which included diagnoses of the fault, collection of the part and replacement of the part. All in all including travel time, this job took us in the region of one hour. Again we are very sorry you feel this way but unfortunately dropping our prices further is just not feasible to us. Regards, Lee
Excellent service
Customer Service
Quality
Value
Got boiler serviced. Lads were very professional and turned up on time. Very knowledgeable and great value for money will definitely be calling again in the future.
Customer in County Durham14/01/2019
Excellent service
Customer Service
Quality
Value
My boiler was leaking called these guys this morning, and it was no problem to them to get it sorted today, boiler up and running again, they done a brilliant job they are great guys, very friendly and helpful and very honest. The price I was quoted, was the price I paid. No hidden extras I would highly recommend northumbria gas and I will certainly be using them again. Thanks guys you done a great job one very happy customer.
Customer in Tyne and Wear14/01/2019
Spot on!
Customer Service
Quality
Value
The reviews Lee has received proved to be 100% accurate from the moment I first contacted him. Professional, reliable and totally transparent, Northumbria Gas was exactly what I was looking for. Lee is now my go-to person for all things heating related.
Customer in Tyne and Wear02/01/2019
Helpful, clear, friendly
Customer Service
Quality
Value
Very helpful and clear advice given. Wood burner was cleaned and everything left clean and tidy. Friendly and easy people to communicate with. good price and done according to budget. Will be contacting them again for follow up work. Stood out because of their helpfulness, very good communication and will be contacting them for further work.
Customer in 11/12/2018
Replaced Old Back Boiler
Customer Service
Quality
Value
They replaced the old gas back boiler with a new Worcester Bosch Greenstar Compact and put a couple of new radiators in. They were tidy, professional, very thorough and eager to get on with the job. They were very hard working, especially considering it was in the very hot summer when they installed everything, they did not stop and they tidied everything up when they’d finished. Brilliant! Lee is very good at communicating what he’s going to do and will advise you if he thinks something will work better another way, which gives you confidence and puts you at ease. Now that the colder weather has begun, I have been putting the boiler to the test and am really pleased with the results. I will definitely use them again for future work and servicing, and have recommended them to my family and friends. Thank you!
Judith N 10/10/2018
Very professional work
Customer Service
Quality
Value
Lee has regularly serviced our boiler, he is always professional as well as polite and punctual, and the work is of a consistently high standard.
J & M Robinson05/10/2018
Northumbria Gas
Customer Service
Quality
Value
Just had Lee and his team in to fit a new boiler and radiators. Superb service from first coming out to give an estimate, to completing the job. Arrived on time and completed the job in the timescale promised. Kept us up to date with what they were doing and gave us full instructions on using the new system. If you want a good job done at a good price with reliable professionals call Northumbria Gas.
Jackie28/09/2018
Consistently good work.
Customer Service
Quality
Value
Lee and his team have carried out some major works for us including the installation of a new WB boiler 2 years ago and its' subsequent yearly servicing, fitting of a new kitchen sink, repair of leaky taps and pipes and fitting new guttering, fascias and verge caps. No jobs we chuck at Northumbria Gas are ever straightforward - but Lee always attacks them with good humour (thankfully) and a 'can-do' attitude which gives you the customer confidence in his ability - which he has by the bucketful! Would strongly recommend him to anyone.
Barkers13/08/2018
The trader replied (on 22/08/2018)
Hi Paul, always a pleasure going that extra mile for one of our best and most loyal customers. Thanks for your kind words. Hopefully your home next time for a good catch up.