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Trusted Traders

Northumbria Gas Limited

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5.0

116 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jun 2020
Jun 2019

About

Northumbria Gas is a gas, plumbing & heating company based in Burnopfield and operating across the North East of England. We are a Worcester Accredited Gold installer, specialising in the installation, service and repair of their products. We have over 13 years experience in the repair and servicing of all domestic gas appliances. We carry out bespoke bathroom installations as well as maintenance, servicing and installation of all oil, natural gas and LPG appliances. We are also OFTEC registered, installing & maintaining stoves as well as undertaking chimney sweeping.

Why Choose us?

•FREE no obligation quote – No sales person, no pressure, get a qualified engineer to your door.
•Quality Guaranteed with every installation to ensure you are 100% happy
•FREE 12 months parts/ labour warranty with all work
•FREE Power-flush with every installation
•Up to12 years manufacturer backed boiler guarantee- offering 364 day year cover
•Friendly local business with over 13 years in the trade

What we do

  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas cooker repair
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
    • Immersion Heaters
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom Installation
    • Electric Showers
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Chimney Sweeps

    • Chimney Repair
  • More Services

    • stove installation
    • chimney lining

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
116 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Gas Fire Service
Customer Service
Quality
Value
Quick initial response and then a friendly, clean and efficient service of our gas fire by Lee. Great work, thanks.
Customer in Tyne and Wear Posted on 12/01/2021 , work completed 06/01/2021
Fantastic service
Customer Service
Quality
Value
Very quick response to initial enquiry. Daniel was polite and friendly and carried out the work to a high standard throughout. Highly recommended
Customer in Tyne and Wear Posted on 09/01/2021 , work completed 09/01/2021
The trader replied (on 13/01/2021)
Thank you for your review. Daniel is one of our experienced engineers and it is always great to hear from his customers.
Combo boiler broke down
Customer Service
Quality
Value
So pleased with response arrived on time very professional. Explained everything and was able to fix for now. Have asked for a quote to fix and or new and would definitely recommend.
Customer in County Durham Posted on 07/01/2021 , work completed 07/01/2021
The trader replied (on 13/01/2021)
Thank you for your review. We are glad we were able to fix the issue quickly for you.
A first class job at the agreed price.
Customer Service
Quality
Value
I contacted Lee through the Worcester Boch website. He came promptly to view the problem, identified the solution, gave me a time when he would complete the work and its total cost. He arrived on time, completed the repair at the agreed price. Nice guy too. My repair wasn't an extreme emergency but we were inconvenienced. Lee's response time to my original call and the final fix was 1st class. We hadn't used him before but he is now top of our list.
Customer in Tyne and Wear Posted on 19/12/2020 , work completed 07/12/2020
The trader replied (on 08/01/2021)
Thank you for taking the time to send us a review. We are glad we where able to fix the issue for you quickly. We pride ourselves on our customer service and quick responses.
Top Notch
Customer Service
Quality
Value
I contacted Northumbria Gas from a small Ad in our local Parish News leaflet. We do like to shop local when we can. Despite the problem being not particularly urgent - a drip of a leak - Daniel attended the same day, somehow fitting us into a busy schedule. He happened to have exactly the repair parts required on the van - spare seals rather than a complete replacement part, which was very economical. The call-out/hourly rate was very reasonable. Daniel was fully qualified and very knowledgeable with time served craft skills to match. Highly recommended.
Customer in Northumberland Posted on 15/12/2020 , work completed 14/12/2020
The trader replied (on 17/12/2020)
Thank you for your review. Great news that Daniel was able to fix your issue quickly and cost effective. Hope you have a Merry Christmas and a happy new year from us all at Northumbria Gas.
New Worcester Bosch 8000 35k boiler
Customer Service
Quality
Value
Fantastic service. The boiler was really old and we wanted a new one so Northumbria Gas took the time to understand our requirements and gave us a great price on a new boiler. The work was done to a really high standard and the boiler and piping look wonderful. Had a new Worcester Bosch 8000 35k fitted and our house has never been warmer. The guys also flushed out our radiators and made sure everything was working well afterwards. All work is done in a covid safe way as well which was a relief
Customer in Tyne and Wear Posted on 12/12/2020 , work completed 25/11/2020
The trader replied (on 17/12/2020)
Thank you for taking the time to post this review. We try hard during this pandemic to ensure all customers and engineers work safety following guidelines. Hope you have a Merry Christmas from us all at Northumbria Gas
Brilliant Service
Customer Service
Quality
Value
I couldn't recommend Lee and his team more - prompt, efficient and professional. Boiler service and full heating system check all done to a high standard alongside advice and recommendations for optimal future use. Their work has put my mind at ease and I wouldn't look anywhere else for heating engineers.
Customer in Northumberland Posted on 04/12/2020 , work completed 19/10/2020
The trader replied (on 17/12/2020)
Thank you for your positive review, we really do appreciate when customers take the time to write them. We hope you have a Merry Christmas from us all at Northumbria Gas.
Boiler Service
Customer Service
Quality
Value
After being told I needed a new boiler by the company that installed it I wasn't convinced and asked for a 2nd opinion. Northumbria Gas came out, did a repair and needless to say my boiler is running fine. They are extremely professional, trustworthy and competitive price wise and friendly. I recommend them regularly and will continue to use them.
Customer in Tyne and Wear Posted on 27/11/2020 , work completed 27/11/2020
The trader replied (on 10/12/2020)
Morning. Glad we where able to resolve the issue on your boiler quickly and save you the trouble of buying a new one. We at Northumbria gas hope you have a very Merry Christmas.
Excellent service from Daniel
Customer Service
Quality
Value
As a first time user of Northumbria Gas I was impressed by the efficient service provided. Daniel did a thorough job and was careful to explain what he had done. He was a very pleasant and personable young man.
Customer in Tyne and Wear Posted on 27/11/2020 , work completed 26/11/2020
The trader replied (on 10/12/2020)
Hello, Thank you for taking the time to write a review of our engineer. We at Northumbria gas have a high standard to all aspects of our work and our engineers continue to improve this standard. Hope you have a Merry Christmas.
Good work, polite
Customer Service
Quality
Value
Northumbria Gas turned up as arranged to service out Gas Boiler, the work was carried out efficiently and a problem which arose was explained very well. I have used Northumbrian Gas before and would certainly recommend them. They are very professional and always do a thorough job and leave the work area clean and tidy.
Customer in County Durham Posted on 23/11/2020 , work completed 23/11/2020
The trader replied (on 10/12/2020)
Thank you for your review. We at Northumbria Gas hope you have a lovely Christmas.