I needed a new boiler fitting and had been recommended this company. Lee and Dan came out and spent 2 days fitting and flushing the system. They are great guys and know their stuff. I am one happy customer and can’t thank them enough.

Daniel Turner from Northumbria Gas Ltd made easy work of installing a new kitchen tap for us. Daniel was really friendly, knowledgeable and done a great job. The tap is working perfectly. I would definitely recommend Northumbria Gas Ltd.

Annual boiler service. Dan arrived at the time agreed, was very friendly and helpful. The job was done carefully and professionally and he left everything neat and tidy. Good reason for sticking with Northumbria Gas

Great quick service, no concerns about workmanship thanks Previous big company tried tell me needed new boiler which I didn’t. Stick with local companies

We developed a problem with some of our radiators not heating properly. Contacted Northumbria Gas who arranged to visit and discuss the problem and ways to solve it. Jack came the next day and diagnosed the problem that there was some blockages in the old pipes and cost was agreed. He returned as planned and spent the whole day cleaning out the pipes and re-balancing the system without having to take up the oak flooring. Would recommend this company for their promptness, professionalism and standard of work.

I have used Northumbria Gas on many occasions. They always turn up on time and do the required work to an excellent standard at very competitive rates.

Lee and his colleagues did a great job sorting out our heating and hot water issues and explaining the new system. They removed an inefficient tangle of DIY style plumbing and a flawed, pumped system which had resulted in air locks and no hot water for about 3 months from when we moved in. They replaced it with an unvented cylinder which has held up to daily, well regular, hot baths for our 5 children, no complaints. The work was finished to a high standard regarding pipe routing and joins too. They also removed and capped a couple of other things for us and are booked to install a stove shortly.

Lee and Daniel came to do routine service. Fault found. Discussed option of repair or replacement of elderly boiler. Decided on repair meantime. Daniel came to do repair. Polite, friendly, efficient. Tidied up after himself. I am very happy with work and the way it was approached.

After having issues with the boiler shutting down over the weekend. Lee and the team were able to come and fix the boiler. Lee managed to find and fix an issue many people would never have thought of. Can’t thank lee and the team enough. From now on I refuse to let anyone else look after the heating system, from now it will only be Northumbria Gas! When the new boiler is due I will be going straight to Northumbria Gas!! Thanks guys!! You are amazing!

I contacted Northumbria Gas to request an annual service and fix the pressure dropping in my boiler. The service was completed but the pressure continued to drop afterwards. I had this company out 4 times to try to rectify the pressure issue. The fault wasn’t rectified by Northumbria Gas and on the 4th visit they put silicone gel into the heating system to try to fix the issue. I was advised if this didn’t fix it they would need to take up all the floor boards in my house. Northumbria Gas subsequently billed me for every call out. I received two bills, amounting to £290.00 in total for a job they were unable to fix. I queried the bill and they said they would take £60 off the bill as they had overcharged me. On top of this after the work was carried out I contacted NG several times for a bill. This was ignored until 30/11 when I finally received a bill. 30 minutes later I received a message asking to make the overdue payment. I requested the services of a different company to do the job instead. They found the fault within 2 minutes and explained this was a known fault on this type of boiler which causes the pressure to drop. The fault was then fixed by this second company Very poor service from Northumbria Gas a company I believed I could trust and who are accredited by Which.