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Northumbria Gas Limited

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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5.0

57 Reviews

About

Northumbria Gas is a gas, plumbing & heating company based in Burnopfield and operating across the North East of England. We are a Worcester Accredited installer, specialising in the installation, service and repair of their products. We have over 12 years experience in the repair and servicing of all domestic gas appliances. We carry out bespoke bathroom installations as well as maintenance, servicing and installation of all oil, natural gas and LPG appliances. We are also Hetas registered, installing & maintaining stoves as well as undertaking chimney sweeping.

Why Choose us?

•FREE no obligation quote – No sales person, get a qualified engineer to your door.
•Quality Guaranteed with every installation to ensure you are 100% happy
•FREE 12 months parts/ labour warranty with all installations
•FREE System Flush with every installation
•Up to10 years manufacturer backed boiler guarantee- offering 364 day year cover
•Friendly local business with over 12 years in the trade.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas cooker repair
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Chimney Sweeps

  • More Services

    • stove installation
    • chimney lining

Customer reviews

Reviews summary

5.0
57 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Worcester bosh oil boiler fitted
Customer Service
Quality
Value
Lee and his team have replaced my old oil booker with a new Worcester bosh oil boiler. Excellent work and no mess. Can't recommend Lee and his team enough
Mark Nevin12/07/2018
Excellent professional service.
Customer Service
Quality
Value
Lee installed our boiler a couple of months ago, and the service we received from quote to installation was great. No mess, no fuss, very thorough and competent, and the final invoice came in at under the quote! Would thoroughly recommend!
Pinkypetula 01/07/2018
The trader replied (on 08/07/2018)
Thank you very much for your review. Hopefully we’ll see you next year for the service.
Excellent service.
Customer Service
Quality
Value
We had the bad fortune to suffer a leak in a water pipe that was extremely difficult to access. We called northumbria gas to rectify this and they were very accomodating and professional in there response.There was no calling three or four times to get someone,they answered first time and arranged a very prompt and expert repair with no hassle what so ever. They turned up when arranged and had cured the problem as quickly as they could with no mess and eased a stressfull situation quickly. A very professional,tidy,and competent job was made better by the friendly positive attitude and we would not consider using anyone else in the future. I feel i must recommend Northumbria gas to anyone in need of someone to solve their heating or plumbing needs promptly.
coling1227/06/2018
The trader replied (on 08/07/2018)
Thanks very much for the review. See you in August for the new heating system.
Honest, reliable, caring good guy
Customer Service
Quality
Value
I'm not leaving a review of work here more of a character review. Today Lee found my dog who had ran away from her dog walker and was miles away from home and lost. He took the time to ring me and calmly reassure me that he had her and that she was OK. He then went out of his way to get her back to the dog walker safe and sound. What a genuine, helpful, nice guy who I will be eternally grateful to.
Millie26/06/2018
The trader replied (on 08/07/2018)
It certainly wasn’t a problem. We’re just pleased your dog was ok! Thanks for the kind character review!
Friendly and Efficient
Customer Service
Quality
Value
Northumbria gas recently serviced my gas boiler and i wouldn't hesitate to use them again. Arrived on time and did the work without any pushy attempts for further work and services. Lee the engineer was friendly and only too pleased to answer any questions. The price of the service was very competitive and extremely good value in relation to the quality of the work.
G Smith26/06/2018
The trader replied (on 08/07/2018)
Thanks for the kind words Gav. See you next time for your fire service.
Very professional
Customer Service
Quality
Value
Excellent job, clean methodical and very professional.
Tony, County Durham06/06/2018
The trader replied (on 08/07/2018)
Thank you Tony. We’re very pleased to see you are happy with our work.
Great job and very friendly
Customer Service
Quality
Value
Lee fixed a faulty boiler for us. He did an excellent job and was very clear in explaining both the problem and worked that needed to be carried out. Furthermore, he was very friendly and approachable throughout the process.
Sean, Tyne and Wear05/06/2018
The trader replied (on 08/07/2018)
Thank you very much for the review.
Reliable and professional
Customer Service
Quality
Value
Highly recommend, professional and hard working who’ll always go that extra mile for you. Very happy with the job
Kayleigh 29/05/2018
The trader replied (on 08/07/2018)
We always aim to go that extra mile. Thanks for the kind words.
Excellent service, very professional.
Customer Service
Quality
Value
We have used Northumbria Gas several times over the years. They are always fast, efficient and friendly with competative prices. We have never had any problems with their work which is one of the reasons we continue to use Northumbria Gas. We would have no hesitation in recommending them to others.
glmlyh21/05/2018
(WHICH) Without Heating? I Can Help-(Said Lee our heating hero!!)
Customer Service
Quality
Value
In March 2017 our village was informed that our Community Centre was on the verge of closure. The gas supply had been cut off due to huge debts. If £7000 wasn’t raised quickly, the building was to be sold off. 12 local residents raised £3000 in donations and events, but not enough! With no heating, the centre wasn’t receiving bookings, a huge impact on income. An article in the Northern Echo helped gain a donation from a man in California, for £4000. The building was saved. This is where Lee and his team stepped in! We had the gas reconnected to the building, but no money for work. Lee being from the village offered to reconnect the gas supply to the boiler free of charge and service it too, which was a massive help. But then the boiler didn’t work! It was wired in back to front, he spent another day to rewire it. Unreal that we were now up and running after all those months. Not long after that the boiler broke down and he came back to repair it. He also recommended having a Hive thermostat fitted to make sure that the heating was working effectively, which has been fantastic. These guys are so generous, hardworking, honest, they explained everything they were doing and why. All this work for free, I dread to think what the bill would have been for all the parts and labour. These guys are our heating heros! The centre is now going strong because of his amazing donation. The centre wouldn’t have survived if it wasn’t for this company and we are truly grateful.
kdgables08/05/2018