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Trusted Traders

Northumbria Gas Limited

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4.9

98 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jun 2019

About

Northumbria Gas is a gas, plumbing & heating company based in Burnopfield and operating across the North East of England. We are a Worcester Accredited Gold installer, specialising in the installation, service and repair of their products. We have over 13 years experience in the repair and servicing of all domestic gas appliances. We carry out bespoke bathroom installations as well as maintenance, servicing and installation of all oil, natural gas and LPG appliances. We are also OFTEC registered, installing & maintaining stoves as well as undertaking chimney sweeping.

Why Choose us?

•FREE no obligation quote – No sales person, no pressure, get a qualified engineer to your door.
•Quality Guaranteed with every installation to ensure you are 100% happy
•FREE 12 months parts/ labour warranty with all work
•FREE Power-flush with every installation
•Up to12 years manufacturer backed boiler guarantee- offering 364 day year cover
•Friendly local business with over 13 years in the trade

What we do

  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas cooker repair
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
    • Immersion Heaters
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom Installation
    • Electric Showers
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Chimney Sweeps

    • Chimney Repair
  • More Services

    • stove installation
    • chimney lining

Customer reviews

4.9
98 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler Service
Customer Service
Quality
Value
A very thorough and efficient safety check at a reasonable price. I have used Northumbria Gas on several occasions for both boiler and bathroom installations and I have always been very satisfied with the work carried out. I would have no hesitation recommending this trader
Customer in Northumberland Posted on 12/06/2020 , work completed 12/06/2020
Boiler service. Chimney swept.
Customer Service
Quality
Value
Lee was efficient as ever swept my two chimneys & serviced my boiler today no mess explained everything he did. I would not hesitate to recommend his firm
Marion Manning Posted on 10/06/2020 , work completed 09/06/2020
Great job
Customer Service
Quality
Value
Lee came promptly to help my elderly Mam. Kept both of us updated throughout, from his arrive time to completion of the job. Friendly and professional throughout. Would not hesitate to recommend Northumbria Gas.
Customer in County Durham Posted on 20/04/2020 , work completed 20/04/2020
Service and repair whilst keeping Covid distancing
Customer Service
Quality
Value
Our boiler was losing pressure and Lee was able to come out and diagnose the fault and repair it. The issue was a leaking valve and although he had a spare and could have charged us to fit and supply it, was able to access the fault and repair it without the extra cost. Businesses who charge you less than you expected and do a smaller job than they easily might have done always inspire confidence. Highly recommended.
Customer in Tyne and Wear Posted on 11/04/2020 , work completed 09/04/2020
Efficient and reliable.
Customer Service
Quality
Value
Punctual and reliable, completed my boiler service promptly without any mess or issues. Dan did a great job.
Customer in County Durham Posted on 16/01/2020 , work completed 29/11/2019
The trader replied (on 21/01/2020)
Thanks for the review, we hope to see you again for your next service.
Highly recommended
Customer Service
Quality
Value
Northumbria Gas have serviced my boiler for several years and have always been reliable and efficient. A problem was identified during the last service and arrangements made for it to be rectified at a convenient time. Daniel, who did the job, was polite, quick and tidy. I believe he did an excellent job and that I was charged a highly competitive price. There really is nothing I could fault about this company.
Customer in County Durham Posted on 19/12/2019 , work completed 05/12/2019
The trader replied (on 21/01/2020)
Thanks for the review. We always strive to offer the best service for our customers.
Efficient and courteous
Customer Service
Quality
Value
Lee and his colleague diagnosed our boiler problem quickly and efficiently. They were also both very courteous and reliable, turning up when they said they would and keeping us informed. We were very pleased with their service, and will be using them for our future servicing and repair work.
Customer in Tyne and Wear Posted on 18/12/2019 , work completed 18/12/2019
The trader replied (on 21/01/2020)
Thanks for the review! We look forward to seeing you for your next service.
First class service and company.
Customer Service
Quality
Value
I contacted Lee at Northumbria gas with a water leaking problem and a pressure fault on my boiler which was stopping me from using the heating He came out with Dan the next day to take a look and managed to get the boiler working for me so i could use it. He went over and above to try and help me get the best possible price for the final repair which himself and Dan came back a few days later to complete when the part arrived. Will definitely be using Northumbria gas again.
Customer in Tyne and Wear Posted on 18/12/2019 , work completed 18/12/2019
The trader replied (on 21/01/2020)
Thanks for the review and we look forward to seeing you again in the future!
Northumbria Gas Limited - Dripping Boiler
Customer Service
Quality
Value
I contacted Lee a week or so before he popped around to look at a leak in my boiler. The dripping had stopped so the matter wasn't as urgent however Lee still kept in touch. The boiler needed a service, so the leaking issue was reviewed at the same time. Lee has provided me with some options to consider moving forward and I am more than happy with the service to date.
Customer in Tyne and Wear Posted on 17/12/2019 , work completed 16/12/2019
The trader replied (on 21/01/2020)
Thanks for the review and we hope to see you in the future.
Professional, efficient and friendly service.
Customer Service
Quality
Value
Our gas boiler required it's annual service and we decided to use Northumbria Gas Ltd. Lee and Dan were very professional, efficient and tidy while they carried out a full gas service. There was a fault on a part of the boiler and Lee gave a full explanation as to the problem and how this would be rectified. (As the boiler was still under guarantee this did not cost us anything extra). We felt very confident in the work that was carried out and would not hesitate in using Northumbria Gas again and indeed, intend to do so next year.
Customer in Tyne and Wear Posted on 17/12/2019 , work completed 09/12/2019