Northumbria Gas Limited

From the very start on first impressions of the company, I wish to express how comfortable I was dealing with them from the initial quote through to completion. Lee explained in great detail everything and a speedy quote through and in-depth covering every aspect. Daniel and Jack are very polite and extremely knowledgeable and can I just say my house is like a building site at the moment but they treat it with due care and respect so thank you The work carried out by Daniel was 100% the pipes and boiler installation was a work of art and actually gets noted by everyone who visits my property. Asking who did the work as it looks incredible Jacks work amazing too helping Daniel with everything and also the radiators all 100% and hung precision, as I am a stickler for things being inline and an eye for detail, It's just perfect. The new system is top-notch works fantastic and looks amazing too. Thank you so much, Lee, Daniel and Jack you are the dream team. Will be highly recommending you all to everyone we know. Thank you so much

Very happy with new fitted radiator, capping off the gas fire and boiler service. As usual, hard working, thorough and informative. This is why I continue to use them. Thank you Daniel, and to Lee for arranging!

Very pleased, fast, efficient, friendly service, would highly recommend them and would use again.

I have had both home and caravan boilers installed and serviced by this company. I would highly recommend them to anyone and have done several times.

Lee and team spent a week installing a new oil boiler in a new location in the house as well as adding radiators to our existing central heating team. From coming out to quote to completing the job they were excellent from start to finish. Clear and fast communication about length of time needed for the job and what would be involved and when. When carrying out the work were polite, friendly and clean and tidy despite needing to be working all over the house. Work carried out quickly and efficiently and completed in time frame quoted and to very reasonable quote provided. Wouldn't hesitate to recommend and will use for any other plumbing/heating needs as well as ongoing annual servicing.

Having recently moved into our new home we soon realised that we had inherited issues with our heating and hot water system. I searched the boiler manufacturers website for approved service agents and decided to contact Northumbria Gas based on their location and apparent good reviews. I’m pleased to report I was not disappointed! Lee and his team quickly diagnosed the route causes of issues and engaged the manufacturers to fix the main issue as luckily we were still in warranty. Lee then recommended further actions to improve the reliability and efficiency of the system that his team implemented with expertise and good grace. We’re delighted with the outcome and would have no hesitation in recommending their services. We’ll definitely be using their services again, hopefully only annually, to service the system and keep it in good order.

Northumbria gas is a company that represents the way companies once were, a strong belief in customer care and quality service, Quality counts, and these guys ARE the BEST, RECOMMENDED! Not forgetting the service engineer that completed the service,Daniel Turner,just like Lee a great representative of a company with great ethics,hard to find in this day and time,THANK YOU Daniel.

We needed to replace our old floor standing boiler with a modern combi. This required repositioning the boiler with a lot of pipework rerouting as well as other work. We had a quote from a large gas company (ouch!). A friend recommended Northumbria Gas so I asked for a quote. Lee called to see what was involved, he explained what was needed and worked out an estimate. His quote was competitive and acceptable (less ouch!). It took Lee and his team two days to complete the work. They were efficient, friendly, professional and took pride in their work. They have carried out all the annual servicing since, always prompt and reliable.

I had just bought a new house and signed up with my Energy supplier, in this case - Scottish Power - for their service plan. The engineer came out in the dead of Winter to service the boiler for the first time and promptly disconnected the boiler as he couldn't find the flume test cap! I offered to go to the nearest plumbing merchants and buy one but it was a Friday afternoon and he said he finished early (despite being at my house and drinking three cups of coffee so he didn't seem in a hurry then!). Anyway I cancelled my plan the next day and found Lee (from the previous owner's pamphlet) he came over straight away and actually found the flue plug somewhere in the boiler so the other chap couldn't have looked very hard. He reconnected me and he or Daniel now visit yearly and clean my chimney too so I can have a nice fire in the Winter. Quick, efficient and friendly excellent service always turn up dot on time.

We had contacted Northumbria Gas to carry out annual Boiler servicing. This was done in a professional, friendly and efficient manner by Lee and Daniel. During the service we mentioned to them a couple of issues we were having with the Central Heating system. They pinpointed the problem and suggested the installation of a filter as well as system balancing. All work was carried out on time and at the agreed price. We have no hesitation in recommending Northumbria Gas.