We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

Northumbria Gas Limited

Profile thumb ng device colour
4.9

139 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jun 2020
Jun 2019

About

Northumbria Gas is a gas, plumbing & heating company based in Burnopfield and operating across the North East of England. We are a Worcester Accredited Gold installer, specialising in the installation, service and repair of their products. We have over 15 years experience in the repair and servicing of all domestic gas appliances. We carry out bespoke bathroom installations as well as maintenance, servicing and installation of all oil, natural gas and LPG appliances. We are also OFTEC registered, installing & maintaining stoves as well as undertaking chimney sweeping.

Why Choose us?

•FREE no obligation quote – No sales person, no pressure, get a qualified engineer to your door.
•Quality Guaranteed with every installation to ensure you are 100% happy
•FREE 12 months parts/ labour warranty with all work
•FREE Power-flush with every installation
•Up to12 years manufacturer backed boiler guarantee- offering 364 day year cover
•Friendly local business with over 15 years in the trade

What we do

  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas cooker repair
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
    • Immersion Heaters
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom Installation
    • Electric Showers
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Chimney Sweeps

    • Chimney Repair
  • More Services

    • stove installation
    • chimney lining

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
139 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Brand new boiler and heating system
Customer Service
Quality
Value
From the very start on first impressions of the company, I wish to express how comfortable I was dealing with them from the initial quote through to completion. Lee explained in great detail everything and a speedy quote through and in-depth covering every aspect. Daniel and Jack are very polite and extremely knowledgeable and can I just say my house is like a building site at the moment but they treat it with due care and respect so thank you The work carried out by Daniel was 100% the pipes and boiler installation was a work of art and actually gets noted by everyone who visits my property. Asking who did the work as it looks incredible Jacks work amazing too helping Daniel with everything and also the radiators all 100% and hung precision, as I am a stickler for things being inline and an eye for detail, It's just perfect. The new system is top-notch works fantastic and looks amazing too. Thank you so much, Lee, Daniel and Jack you are the dream team. Will be highly recommending you all to everyone we know. Thank you so much
Leigh & Stuart in Tyne and Wear Posted on 28/08/2021 , work completed 27/04/2021
The trader replied (on 14/09/2021)
Thank you for such a glowing review I will pass this onto the team. Our team works very hard to ensure our customers feel happy and comfortable with any work undertaken in their property. Thank you again
Reliable and thorough
Customer Service
Quality
Value
Very happy with new fitted radiator, capping off the gas fire and boiler service. As usual, hard working, thorough and informative. This is why I continue to use them. Thank you Daniel, and to Lee for arranging!
Customer in Northumberland Posted on 12/08/2021 , work completed 12/08/2021
The trader replied (on 14/09/2021)
Thank you for your review, we love seeing our returning customers.
Repair faulty flue heat exchanger
Customer Service
Quality
Value
Very pleased, fast, efficient, friendly service, would highly recommend them and would use again.
Paul in Newcastle Upon Tyne Posted on 11/08/2021 , work completed 11/08/2021
The trader replied (on 12/08/2021)
Thank you for taking the time to leave a review. we pride ourselves on a high standard of customer service.
Northumbria gas recommendation
Customer Service
Quality
Value
I have had both home and caravan boilers installed and serviced by this company. I would highly recommend them to anyone and have done several times.
Customer in County Durham Posted on 21/07/2021 , work completed 21/07/2021
The trader replied (on 12/08/2021)
Thank you for your review. It was lovely meeting you.
Excellent from start to finish
Customer Service
Quality
Value
Lee and team spent a week installing a new oil boiler in a new location in the house as well as adding radiators to our existing central heating team. From coming out to quote to completing the job they were excellent from start to finish. Clear and fast communication about length of time needed for the job and what would be involved and when. When carrying out the work were polite, friendly and clean and tidy despite needing to be working all over the house. Work carried out quickly and efficiently and completed in time frame quoted and to very reasonable quote provided. Wouldn't hesitate to recommend and will use for any other plumbing/heating needs as well as ongoing annual servicing.
Customer in Northumberland Posted on 12/07/2021 , work completed 05/07/2021
The trader replied (on 12/08/2021)
Thank you so much for your lovely review. We look forward to seeing you for your next boiler service.
New owner with heating problems
Customer Service
Quality
Value
Having recently moved into our new home we soon realised that we had inherited issues with our heating and hot water system. I searched the boiler manufacturers website for approved service agents and decided to contact Northumbria Gas based on their location and apparent good reviews. I’m pleased to report I was not disappointed! Lee and his team quickly diagnosed the route causes of issues and engaged the manufacturers to fix the main issue as luckily we were still in warranty. Lee then recommended further actions to improve the reliability and efficiency of the system that his team implemented with expertise and good grace. We’re delighted with the outcome and would have no hesitation in recommending their services. We’ll definitely be using their services again, hopefully only annually, to service the system and keep it in good order.
Simon in County Durham Posted on 27/06/2021 , work completed 14/05/2021
The trader replied (on 12/07/2021)
Glad we could be of assistance and look forward to seeing you in the future for any servicing needs. Thank you
Quality counts
Customer Service
Quality
Value
Northumbria gas is a company that represents the way companies once were, a strong belief in customer care and quality service, Quality counts, and these guys ARE the BEST, RECOMMENDED! Not forgetting the service engineer that completed the service,Daniel Turner,just like Lee a great representative of a company with great ethics,hard to find in this day and time,THANK YOU Daniel.
Customer in County Durham Posted on 11/06/2021 , work completed 28/05/2021
The trader replied (on 14/06/2021)
Thank you so much for leaving such a great review for our engineers. We pride ourself on our knowledge and customer service, aiming to give a high standard to every customer on every job. You are not a number to us. Thank you again.
Excellent service, highly recommended!
Customer Service
Quality
Value
We needed to replace our old floor standing boiler with a modern combi. This required repositioning the boiler with a lot of pipework rerouting as well as other work. We had a quote from a large gas company (ouch!). A friend recommended Northumbria Gas so I asked for a quote. Lee called to see what was involved, he explained what was needed and worked out an estimate. His quote was competitive and acceptable (less ouch!). It took Lee and his team two days to complete the work. They were efficient, friendly, professional and took pride in their work. They have carried out all the annual servicing since, always prompt and reliable.
Steve in County Durham Posted on 31/05/2021 , work completed 10/12/2015
The trader replied (on 14/06/2021)
Thank you for taking the time to write this review. We are so happy when we can help our customers.
Trustworthy and reliable Gas fitters
Customer Service
Quality
Value
I had just bought a new house and signed up with my Energy supplier, in this case - Scottish Power - for their service plan. The engineer came out in the dead of Winter to service the boiler for the first time and promptly disconnected the boiler as he couldn't find the flume test cap! I offered to go to the nearest plumbing merchants and buy one but it was a Friday afternoon and he said he finished early (despite being at my house and drinking three cups of coffee so he didn't seem in a hurry then!). Anyway I cancelled my plan the next day and found Lee (from the previous owner's pamphlet) he came over straight away and actually found the flue plug somewhere in the boiler so the other chap couldn't have looked very hard. He reconnected me and he or Daniel now visit yearly and clean my chimney too so I can have a nice fire in the Winter. Quick, efficient and friendly excellent service always turn up dot on time.
Debbie in Tyne and Wear Posted on 05/05/2021 , work completed 30/04/2021
Boiler service and system balancing
Customer Service
Quality
Value
We had contacted Northumbria Gas to carry out annual Boiler servicing. This was done in a professional, friendly and efficient manner by Lee and Daniel. During the service we mentioned to them a couple of issues we were having with the Central Heating system. They pinpointed the problem and suggested the installation of a filter as well as system balancing. All work was carried out on time and at the agreed price. We have no hesitation in recommending Northumbria Gas.
Stuart in Northumberland Posted on 05/05/2021 , work completed 30/04/2021